New Year, New Sales Thread: Report Issues Here "Reporting Only"

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  • barbultbarbult Posts: 24,224
    edited June 11

    There are no details to be seen when clicking the See Details button. I don't find any products from this artist on the sale page.

    All these sale page errors really deter a customer from shopping.

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    Post edited by barbult on
  • vwranglervwrangler Posts: 4,882

    barbult said:

    There are no details to be seen when clicking the See Details button. I don't find any products from this artist on the sale page.

    All these sale page errors really deter a customer from shopping.

    The "See Details" button is supposed to be linking to https://www.daz3d.com/daz-welcomes but instead is a circular link back to https://www.daz3d.com/daz-plus-summer-sale

     

  • frank0314frank0314 Posts: 14,030

    Reported them, thank you

  • doubledeviantdoubledeviant Posts: 1,130
    edited June 11
    This seems to be a problem with all of the "Welcome" items that I've viewed - whatever migration tool or process is being used seems to put the items into the store without additional license options, even for artists who usually support all options (vyktohria for example).

    Based on PA comments in other threads, artists seem to be unable to add missing license options after an item is already in the store, so Daz would need to fix the items for them in those cases where the artists want to offer additional licenses.
    Can we get this issue reported and investigated please? I browsed some of DZheng's migrated items released today, and all of them are lacking additional license options. DZheng offers extended licenses on Renderosity.

    This is happening with all migrated items from all artists as far as I can tell. Can we please have the issue addressed as the purchase of some of these items is now a requirement for the best discounts during the Daz+ sale? (...which is a *very* unwelcome development.)
    Post edited by doubledeviant on
  • MelanieLMelanieL Posts: 7,370

    I'm getting a weird sort order on the shop pages today. It seems random?

    This is what I see with sort order "New Arrivals" OR "Most Popular" OR "Trending Now" (i.e. exactly the same list). Sort by price in either direction seems to work, but there's no way I can see the most recent items.

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  • Charlie JudgeCharlie Judge Posts: 12,704

    MelanieL said:

    I'm getting a weird sort order on the shop pages today. It seems random?

    This is what I see with sort order "New Arrivals" OR "Most Popular" OR "Trending Now" (i.e. exactly the same list). Sort by price in either direction seems to work, but there's no way I can see the most recent items.

    Sort order (including new arrivals) seems to be working OK for me using Chrome on Windows 10. 

  • MelanieLMelanieL Posts: 7,370

    Charlie Judge said:

    MelanieL said:

    I'm getting a weird sort order on the shop pages today. It seems random?

    This is what I see with sort order "New Arrivals" OR "Most Popular" OR "Trending Now" (i.e. exactly the same list). Sort by price in either direction seems to work, but there's no way I can see the most recent items.

    Sort order (including new arrivals) seems to be working OK for me using Chrome on Windows 10. 

    That's odd. I'm using Chrome on Windows 11. 

    Anyone else at all seeing this?

  • MissLeahMissLeah Posts: 59

    The sales page link for this item from DZheng: https://www.daz3d.com/dz-g8m-gothz-3-gshortz-n-gbootz2 is linking to an error page. I'd love to wishlist it.

  • Richard HaseltineRichard Haseltine Posts: 100,604

    MissLeah said:

    The sales page link for this item from DZheng: https://www.daz3d.com/dz-g8m-gothz-3-gshortz-n-gbootz2 is linking to an error page. I'd love to wishlist it.

    I will report this, thank you for pointing it out.

  • butterflyfishbutterflyfish Posts: 1,236

    MelanieL said:

    Charlie Judge said:

    MelanieL said:

    I'm getting a weird sort order on the shop pages today. It seems random?

    This is what I see with sort order "New Arrivals" OR "Most Popular" OR "Trending Now" (i.e. exactly the same list). Sort by price in either direction seems to work, but there's no way I can see the most recent items.

    Sort order (including new arrivals) seems to be working OK for me using Chrome on Windows 10. 

    That's odd. I'm using Chrome on Windows 11. 

    Anyone else at all seeing this?

    It's working OK for me, too. Also Chrome Windows 11.

  • SilverGirlSilverGirl Posts: 818

    MelanieL said:

    Charlie Judge said:

    MelanieL said:

    I'm getting a weird sort order on the shop pages today. It seems random?

    This is what I see with sort order "New Arrivals" OR "Most Popular" OR "Trending Now" (i.e. exactly the same list). Sort by price in either direction seems to work, but there's no way I can see the most recent items.

    Sort order (including new arrivals) seems to be working OK for me using Chrome on Windows 10. 

    That's odd. I'm using Chrome on Windows 11. 

    Anyone else at all seeing this?

    Me too. Most recent update of Firefox on iPad.

  • frank0314frank0314 Posts: 14,030

    MelanieL said:

    I'm getting a weird sort order on the shop pages today. It seems random?

    This is what I see with sort order "New Arrivals" OR "Most Popular" OR "Trending Now" (i.e. exactly the same list). Sort by price in either direction seems to work, but there's no way I can see the most recent items.

    Try toggling one of the 3 filters (Already owned, Daz+, Bundles) on and off and refresh and see if that will change it. I know it sounds weird but I've been haveing some sort issues and that has been works for me sometimes. It espesially happens when I sort by price. I'll have to toggle through the price options or relevence filter to get it to show the right way. I've just never seen anyone complain about it doing it to them. I thought it was me.

  • PerttiAPerttiA Posts: 10,024

    frank0314 said:

    MelanieL said:

    I'm getting a weird sort order on the shop pages today. It seems random?

    This is what I see with sort order "New Arrivals" OR "Most Popular" OR "Trending Now" (i.e. exactly the same list). Sort by price in either direction seems to work, but there's no way I can see the most recent items.

    Try toggling one of the 3 filters (Already owned, Daz+, Bundles) on and off and refresh and see if that will change it. I know it sounds weird but I've been haveing some sort issues and that has been works for me sometimes. It espesially happens when I sort by price. I'll have to toggle through the price options or relevence filter to get it to show the right way. I've just never seen anyone complain about it doing it to them. I thought it was me.

    I log out everytime I leave and a few times during the past 2-3 days, when I come back to the store (not logged in), the "What's hot" carousells are showing mostly inactive items.
    Usually, when I log in after that happens, the store looks normal, but yesterday I got an empty store with "0 of 0 items". Had to go to Lightning Deals and return to the store before the the store was ok again.

    Using W7+Yandex (Opera) - Don't remember seeing the same at work with W10+Chrome

  • MelanieLMelanieL Posts: 7,370

    frank0314 said:

    MelanieL said:

    I'm getting a weird sort order on the shop pages today. It seems random?

    This is what I see with sort order "New Arrivals" OR "Most Popular" OR "Trending Now" (i.e. exactly the same list). Sort by price in either direction seems to work, but there's no way I can see the most recent items.

    Try toggling one of the 3 filters (Already owned, Daz+, Bundles) on and off and refresh and see if that will change it. I know it sounds weird but I've been haveing some sort issues and that has been works for me sometimes. It espesially happens when I sort by price. I'll have to toggle through the price options or relevence filter to get it to show the right way. I've just never seen anyone complain about it doing it to them. I thought it was me.

    Yeah, I tried toggling and refreshing several times and it made no difference. Then I went for dinner and came back and it was still wrong. Then sudddenly I followed a link to a product from a forum thread, clicked on the PA name then the Shop "tab" at the top and suddenly it's sorted itself out - I have no idea why! I'll just keep my fingers crossed that it stays this way.

    Thanks to all who responded, by the way yes

  • Tokens. Geez I hate them. Especially when they disappear at store turnover even though I still should have had time to use them. Not my fault the sales for the past days since I earned those tokens were not good for me. I don't want to be forced to panic buy. Why can't we have like maybe ten days to two weeks to use them?
  • PerttiAPerttiA Posts: 10,024
    edited June 12

    AZDigitalArtist said:

    Tokens. Geez I hate them. Especially when they disappear at store turnover even though I still should have had time to use them. Not my fault the sales for the past days since I earned those tokens were not good for me. I don't want to be forced to panic buy. Why can't we have like maybe ten days to two weeks to use them?

    For some reason, they are giving the time of expiration on UTC time (06:00 UTC), which means that the tokens are expiring at the end of the previous day Daztime.
    The timer is also wrong, at least on this side of the pond as can be seen from the screenshot I just took - The time is one hour behind.

    If one makes the purchases after 6PM Daztime, the tokens are valid for the following 5 days

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    Post edited by PerttiA on
  • SiennaBlueSiennaBlue Posts: 224

    ArtAngel said:

    SiennaBlue said:

    barbult said:

    SiennaBlue said:

    Hi, I saw that the Daz+ Annual Membership is supposed to be 60% off with "any Debut or Still New Release". Is this no longer the case? I thought the item (https://www.daz3d.com/dforce-long-hair-for-genesis-9) I put in the cart with the membership would qualify. Did I get it wrong?

     

    I posted this in another thread earlier. Is it possible to delete that one? https://www.daz3d.com/forums/discussion/comment/8751671/#Comment_8751671

    Only today's new releases and the small group of items listed in the Still New section of the sale page will trigger the membership discount, as stated in the ad you showed. I don't see the hair item you added to your cart in either of those lists.

    Yeah, I just went looking for the "NEW" tag in the store. blush Thanks, barbult.

    If you buy two new, or still new releases, and a membership, and a gift card for 200.00, the two new items and membership ends up to be free and you still are ahead by 10 dollars, and the sale will earn you 3 tokens

    Thank you, for the tips. Couldn't work it this time, not enough funds. sad

  • BlueFingersBlueFingers Posts: 901

    The main sales page mentions under the "Daz+ Members only"-section "Daz Originals Normal Price extra 30% off Daz+ Members: extra 51% off", I am a Daz+ Member and do not see this extra 51% applied to any items. For example Tara 9 HD Succubus Pro Bundle is still only 30% off, so is dForce Padrino Outfit for Genesis 9 or Witcheria Textures for Zaerinn as a couple of examples.

    NB: Some items will show 51% off but that seems to be due to the "Debut New & Still Releases Normal Price 30% off, Daz+ Members: 51% off"

     

  • frank0314frank0314 Posts: 14,030

    It will deduct it once in the cart.

  • BlueFingersBlueFingers Posts: 901

    So it does, thanks Frank!

  • TorquinoxTorquinox Posts: 3,298
    edited June 13

    For a while now, daz+ page https://www.daz3d.com/daz-plus is only showing newest daz+ items, not older select daz+ items that are supposed to get the discount with purchase of newest Daz+ items.

    Post edited by Torquinox on
  • Charlie JudgeCharlie Judge Posts: 12,704

    Torquinox said:

    For a while now, daz+ page https://www.daz3d.com/daz-plus is only showing newest daz+ items, not older select daz+ items that are supposed to get the discount with purchase of newest Daz+ items. 

    Because of the DAZ+ Summer Sale there may not be any. 

  • ElorElor Posts: 1,427

    Torquinox said:

    For a while now, daz+ page https://www.daz3d.com/daz-plus is only showing newest daz+ items, not older select daz+ items that are supposed to get the discount with purchase of newest Daz+ items.

    There is a Daz+ items selection each day, called "Daz+ Deal Items" with a theme. You can find the selection on the sale main page, or for today, it's here:

    https://www.daz3d.com/under-pressure-daz-plus-deals#index=0&order=popular^1&filtered=1

    By default, there is an extra 50% discount on these items and if you buy a New or a Still New items (both are shown on the sale main page for the day), that extra discount becomes an extra 75% discount.

    The new Daz+ items are, when released, among the New items and the following day, they are among the Still New items.

  • TorquinoxTorquinox Posts: 3,298
    edited June 13

    Elor said:

    Torquinox said:

    For a while now, daz+ page https://www.daz3d.com/daz-plus is only showing newest daz+ items, not older select daz+ items that are supposed to get the discount with purchase of newest Daz+ items.

    There is a Daz+ items selection each day, called "Daz+ Deal Items" with a theme. You can find the selection on the sale main page, or for today, it's here:

    https://www.daz3d.com/under-pressure-daz-plus-deals#index=0&order=popular^1&filtered=1

    By default, there is an extra 50% discount on these items and if you buy a New or a Still New items (both are shown on the sale main page for the day), that extra discount becomes an extra 75% discount.

    The new Daz+ items are, when released, among the New items and the following day, they are among the Still New items.

    Ok! I guess that explains why they're not showing the several items usually found on the Daz+ page. Thanks.

    Still nothing I actually want >_>

    Post edited by Torquinox on
  • PerttiAPerttiA Posts: 10,024

    Many of Vanishing Point items that are in the carousel and the promotional email, are inactive...

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  • NorthOf45NorthOf45 Posts: 5,470

    They will probably need Editorial Licenses, if permitted at all, being trademarked brands. Someone didn't get the memo...

  • RangerRickRangerRick Posts: 265

    When I add  "Wizard`s Tower for DAZ Studio"  <https://www.daz3d.com/wizard-s-tower-for-daz-studio> ; the Cart stops showing Subtotal/Discounts/Sales Tax/etc.

     

    The web page shows a grave instead of an apostrophe.  Could that be a problem?

     

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  • Charlie JudgeCharlie Judge Posts: 12,704

    RangerRick said:

    When I add  "Wizard`s Tower for DAZ Studio"  <https://www.daz3d.com/wizard-s-tower-for-daz-studio> ; the Cart stops showing Subtotal/Discounts/Sales Tax/etc.

     

    The web page shows a grave instead of an apostrophe.  Could that be a problem?

     

    Same here AND it won't allow you to proceed to purchase. 

  • LeanaLeana Posts: 11,658
    edited June 14

    Charlie Judge said:

    RangerRick said:

    When I add  "Wizard`s Tower for DAZ Studio"  <https://www.daz3d.com/wizard-s-tower-for-daz-studio> ; the Cart stops showing Subtotal/Discounts/Sales Tax/etc.

     

    The web page shows a grave instead of an apostrophe.  Could that be a problem?

    Same here AND it won't allow you to proceed to purchase. 

    When I look in the browser console there's an "Uncaught SyntaxError: unexpected token: identifier" error when that item is in the cart. Unescaped special characters in a string are usually good suspects for that kind of error.

    Post edited by Leana on
  • britscriptwriterbritscriptwriter Posts: 60
    edited June 14

    RangerRick said:

    When I add  "Wizard`s Tower for DAZ Studio"  <https://www.daz3d.com/wizard-s-tower-for-daz-studio> ; the Cart stops showing Subtotal/Discounts/Sales Tax/etc.

     

    The web page shows a grave instead of an apostrophe.  Could that be a problem?

     

    Until it's fixed, the only work-around I can think of is using this link when you're ready to checkout https://www.daz3d.com/checkout/review

    Post edited by britscriptwriter on
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