New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

1679111214

Comments

  • maikdeckermaikdecker Posts: 2,967

    Seems that many items that had a 50% off deal added to another 50% off deal, resulting in them getting a 75% off deal got one of those 50% deals recently (like, within the last hours...)

    As I didn't know how/why that addition of %s off had happened anyway, I can't say which deal just ended. Or if a two day running calculation error just got fixed. wink

  • DasTriDasTri Posts: 104
    edited February 4

    I find myself short of new tokens.

    Got a cart with $110.36, including $80 for a GC

    That means I have $30.36 in stuff. At premier that should be 12 tokens, but he only says I get 8.

     

    EDIT: Added my $10 coupon and it dropped to 4 - seems that it only starts counting from $90.

     

    Post edited by DasTri on
  • ElorElor Posts: 1,958
    edited February 4

    DasTri said:

    I find myself short of new tokens.

    Got a cart with $110.36, including $80 for a GC

    That means I have $30.36 in stuff. At premier that should be 12 tokens, but he only says I get 8.

     

    EDIT: Added my $10 coupon and it dropped to 4 - seems that it only starts counting from $90.

    There is a bug with the way the cart is counting tokens when a gift card is in a cart, but in the end, you should get the correct amount of tokens once the purchase is processed.

    If you want to be sure, the best way is to remove the gift card, take a screenshot with the time, date and amount of tokens (gained and currently owned) visible, then add the gift card again, do your purchase like and then check if you got the correct amount of tokens.

    If there is a mistake, you can open a ticket, but speaking from experience, after doing all that, I ended with the correct amount of tokens so I didn't need the screenshots.

    Edit: to clarify, by correct amount of tokens, I mean that for a cart with $20 of products purchased and $80 worth of gift card, on a double tokens day, I would end with 8 tokens, not the reduced amount of tokens counted by the cart.

    Post edited by Elor on
  • murgatroyd314murgatroyd314 Posts: 1,548

    Elor said:

    DasTri said:

    I find myself short of new tokens.

    Got a cart with $110.36, including $80 for a GC

    That means I have $30.36 in stuff. At premier that should be 12 tokens, but he only says I get 8.

     

    EDIT: Added my $10 coupon and it dropped to 4 - seems that it only starts counting from $90.

    There is a bug with the way the cart is counting tokens when a gift card is in a cart, but in the end, you should get the correct amount of tokens once the purchase is processed.

    If you want to be sure, the best way is to remove the gift card, take a screenshot with the time, date and amount of tokens (gained and currently owned) visible, then add the gift card again, do your purchase like and then check if you got the correct amount of tokens.

    If there is a mistake, you can open a ticket, but speaking from experience, after doing all that, I ended with the correct amount of tokens so I didn't need the screenshots.

    Edit: to clarify, by correct amount of tokens, I mean that for a cart with $20 of products purchased and $80 worth of gift card, on a double tokens day, I would end with 8 tokens, not the reduced amount of tokens counted by the cart.

    They've fixed the bug in the actual token distribution, but not in the cart display. What's happening is that they're subtracting the value of the gift card from the pretax cart total, when they should be subtracting the cost of the gift card.

  • DasTriDasTri Posts: 104

    Thanks, folks!

  • rokkrrokkr Posts: 235
    edited February 6

    For me, it's showing 0 tokens... I got an extra $20 (no taxes) apart from the gift card, which, as a Premier, means 8 tokens (it's Tuesday)... I hope it works and it's just a visualization error because, though I usually don't have any problem with my ticket pleas, they can take a long time to process... I don't wanna be left without tokens while my case is evaluated...

    EDIT: it all went fine.

     

    Post edited by rokkr on
  • James_HJames_H Posts: 1,046

    If today's bundle is supposed to work with the premier coupon (as it claims), it doesn't. Poor Elena.

  • Cris PalominoCris Palomino Posts: 11,665

    James_H said:

    If today's bundle is supposed to work with the premier coupon (as it claims), it doesn't. Poor Elena.

    I believe you are correct and have reported this. 

  • ElorElor Posts: 1,958
    edited February 6

    I don't think this part of today's sale is working as advertised:

    Get this deal when you buy any of the “Elena 9” New Releases:
    40% off* 2
    51% off* 3 or more

    In a private browser window:

    • the discount on one Elena new release is 30% (as intended for a new release)
    • the discount on two Elena NRs is 37% when it was supposed to 40%
    • the discount on three Elena NRs is 44% when it was supposed to 51%

    To get the advertised 51% discount, you need four Elena NRs.

    Cart screenshots:

    one_elena_nr.jpg
    1434 x 1181 - 190K
    two_elena_nrs.jpg
    1434 x 1181 - 190K
    three_elena_nrs.jpg
    1434 x 1181 - 194K
    four_elena_nrs.jpg
    1434 x 1181 - 184K
    Post edited by Elor on
  • Cris PalominoCris Palomino Posts: 11,665

    Elor said:

    I don't think this part of today's sale is working as advertised:

    Get this deal when you buy any of the “Elena 9” New Releases:
    40% off* 2
    51% off* 3 or more

    In a private browser window:

    • the discount on one Elena new release is 30% (as intended for a new release)
    • the discount on two Elena NRs is 37% when it was supposed to 40%
    • the discount on three Elena NRs is 44% when it was supposed to 51%

    To get the advertised 51% discount, you need four Elena NRs.

    Cart screenshots:

    Should work now.

     

  • Cris PalominoCris Palomino Posts: 11,665

    James_H said:

    If today's bundle is supposed to work with the premier coupon (as it claims), it doesn't. Poor Elena.

    I believe you are correct and have reported this. 

  • TesseractSpaceTesseractSpace Posts: 1,438

    Not a major thing, but the sale page for the new Cyborg outfit bundle says it was by PAMAWO, when the items all say fjaa3d is the artist. There's a different outfit by PAMAWO in today's releases.

    Screenshot 2025-02-07 064612.png
    817 x 449 - 326K
  • barbultbarbult Posts: 24,836
    edited February 7

    DIM is advertising a Flash Sale that doesn't exist. There is no current Intimates and Swimwear flash sale.

    False Advertising in DIM

    Screenshot 2025-02-07 100904.jpg
    1105 x 121 - 29K
    Post edited by barbult on
  • Richard HaseltineRichard Haseltine Posts: 102,701

    barbult said:

    DIM is advertising a Flash Sale that doesn't exist. There is no current Intimates and Swimwear flash sale.

    False Advertising in DIM

    Reported, thank you. It does land on the correct promo, at least.

  • So far as I can see with the 60% off sunrise flash sale (the one with the 8 hour timer), the list of sale items is displaying between 0 and 10% off. Nothing seems to display at 60% off. Either that, or the list isn't culled to only the items for sale. Haven't added anything to my cart to test the discount as the prices are too high. Regards, Richard.
  • ElorElor Posts: 1,958

    richardandtracy said:

    So far as I can see with the 60% off sunrise flash sale (the one with the 8 hour timer), the list of sale items is displaying between 0 and 10% off. Nothing seems to display at 60% off. Either that, or the list isn't culled to only the items for sale. Haven't added anything to my cart to test the discount as the prices are too high. Regards, Richard.

    The correct discount was applied to the cart when I tested a couple of items.

  • DAZ_ann0314DAZ_ann0314 Posts: 2,861

    richardandtracy said:

    So far as I can see with the 60% off sunrise flash sale (the one with the 8 hour timer), the list of sale items is displaying between 0 and 10% off. Nothing seems to display at 60% off. Either that, or the list isn't culled to only the items for sale. Haven't added anything to my cart to test the discount as the prices are too high. Regards, Richard.

    Try putting the items in the cart. The discount is showing in the cart for me as Elor mentioned. If you are still having an issue then please let me know the SKUs for the products in question and I can try and take a closer look 

  • tsroemitsroemi Posts: 2,878

    DAZ_ann0314 said:

    richardandtracy said:

    So far as I can see with the 60% off sunrise flash sale (the one with the 8 hour timer), the list of sale items is displaying between 0 and 10% off. Nothing seems to display at 60% off. Either that, or the list isn't culled to only the items for sale. Haven't added anything to my cart to test the discount as the prices are too high. Regards, Richard.

    Try putting the items in the cart. The discount is showing in the cart for me as Elor mentioned. If you are still having an issue then please let me know the SKUs for the products in question and I can try and take a closer look 

    I tried a few things, and they show the correct discount in cart. - However, this is not a very useful way of handling the sales items. There's 87 pages of them as far as I can see. I don't have time to wade through all of them to find out if any of my wishlisted items are included. Why not make the items show their sale price right away? This would also prevent confusion like the above.

  • richardandtracyrichardandtracy Posts: 5,922
    edited February 8

    It would prevent confusion to have the correct price showing - and is probably a regulatory requirement in most jurisdictions where it's possible to access the DAZ shop from too.

    Also, I have a habit of never putting anything in the cart unless I know I can afford it before it goes in the cart. Some habits I'm not going to try to break.

    Regards,

    Richard

    Post edited by richardandtracy on
  • xyer0xyer0 Posts: 6,055

    Re Quick Picks on Your Favorite Artists sales page: Are we really expected to buy FIVE items at full price to get an extra 10% off another item?

  • tsroemitsroemi Posts: 2,878

    xyer0 said:

    Re Quick Picks on Your Favorite Artists sales page: Are we really expected to buy FIVE items at full price to get an extra 10% off another item?

    Some items in that selection are reduced, try the ones marked as 10% off, they usually get more than that. However, I can't get the quick picks to work on the 'flash' new relases at all, they stay the same price for me no matter how many quick picks I throw in the cart.

  • joannajoanna Posts: 1,603

    xyer0 said:

    Re Quick Picks on Your Favorite Artists sales page: Are we really expected to buy FIVE items at full price to get an extra 10% off another item?

    Some of those picks seem to be discounting all the way to 86% for me (Daz+ member): products by Colm Jackson, Cleric, Pretty3D, CynderBlue, Second Circle, Paragon, FeSoul, and Nelmi. And probably some others—I haven't checked them all. 

  • davesodaveso Posts: 7,165

    well, its not working at all now...no 60% off even. It just turned over a few minutes ago though

     

  • tsroemitsroemi Posts: 2,878
    edited February 8

    Hi mods, of the items in the new selection, only the ones with the extra 10% off seem to work, the others don't discount at all, at least not for me. Looked at them in the actual cart as well, no discounts. There seems to be something off. Ambling off to bed now, good night everyone!

    IMG_7174.png
    2360 x 1640 - 431K
    Post edited by tsroemi on
  • xyer0xyer0 Posts: 6,055
    edited February 8

    I got 0% off of dforce-royal-sun-wardrobe-for-genesis-9 and dforce-neo-victorian-outfit-for-genesis-8-and-81-females, both of which were accessed via the provided link.

    Nigh-night, @tsroemi!

    Post edited by xyer0 on
  • maikdeckermaikdecker Posts: 2,967

    joanna said:

    xyer0 said:

    Re Quick Picks on Your Favorite Artists sales page: Are we really expected to buy FIVE items at full price to get an extra 10% off another item?

    Some of those picks seem to be discounting all the way to 86% for me (Daz+ member): products by Colm Jackson, Cleric, Pretty3D, CynderBlue, Second Circle, Paragon, FeSoul, and Nelmi. And probably some others—I haven't checked them all. 

    First rule of the DAZ Sale Bug Club: We never talk about about the DAZ Sale Bug Club wink 

  • joannajoanna Posts: 1,603

    maikdecker said:

    First rule of the DAZ Sale Bug Club: We never talk about about the DAZ Sale Bug Club wink 

    I don't think it was a bug. Those items (at least some, I didn't check all) seemed to also be in the featured artist section (that now has expired and got replaced by another 8-hour batch).

  • joanna said:

    I don't think it was a bug. Those items (at least some, I didn't check all) seemed to also be in the featured artist section (that now has expired and got replaced by another 8-hour batch).

    There's got to be a bug. I cleared my cart complately, went to the newest link counting down, and added the items to my cart. With an active 30% off worth of tokens, I am only getting 27% total. There's no 60% added in at all and I am losing 3% from my tokens. There is no way that is working as intended.

  • Still not working at all. No discounts on any items that don't already have 10% off.

  • 3DSaga3DSaga Posts: 470
    edited February 9

    This morning I was getting 86%+ off of Colm Jackson and others. Now with the new batch of PAs up, some are about 60%+ to 0 off. The 60% is technically what the banner proclaims, but there's defintely a glitch with some stores not having a discount at all.  While not really a glitch, some PAs have very few items in this sale (some with a grand total of 1 item), and some have dug deep into the closet and pulled up vintage items.

    Post edited by 3DSaga on
Sign In or Register to comment.