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New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

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  • ElorElor Posts: 1,957

    swissmiss said:

    Anyone else notice this?

    I clicked on the "shop now" button for the DAZ+ Member's Exclusive Perk deal with the coupon for $10 off in DAZ Originals, and I saw this character Eden for Elena 9 come up for Free. The link took me to the product page, but there's something wrong with it and you can't add it to the cart.

    It looks like a beautiful character, and I was excited that it would be free. But I'm guessing someone made an oops. If it were free, I'm sure it would come up somewhere else in the store, which this doesn't seem to be the case.

    She's a Premier only character, added for free to anyone with an active Premier subscription but only available as long as someone has an active Premier subscription:

    https://www.daz3d.com/elena-9

    https://www.daz3d.com/blog/exclusive-premier-only-content

  • frank0314frank0314 Posts: 14,298

    Charlie Judge said:

    Hoping the mods can pass this along to DAZ:

    I am Premier member and I am very disapponted with the Valentine's sale coupons. While it doesn't show that I own all the Legacy bundles I do own all the contents of all of them because I bought all the Pro bundles. And of course I can't use the DAZ+ coupon. It makes me wish that I hadn't given up my DAZ+ membership. Is there anything DAZ can do for those of us loyal members who are in this situation.

    We mentioned it

  • barbultbarbult Posts: 24,835
    edited February 16

    Does VALENTINES10 $10 off exclude Daz Originals that are still NEW? I don't see any printed exclusion in the ad, and they are included in the Shop Now linked page. I get the Coupon is Invalid error.

     

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  • Richard HaseltineRichard Haseltine Posts: 102,701

    barbult said:

    Does VALENTINES10 $10 off exclude Daz Originals that are still NEW? I don't see any printed exclusion in the ad, and they are included in the Shop Now linked page. I get the Coupon is Invalid error.

    Asking

  • barbultbarbult Posts: 24,835

    Richard Haseltine said:

    barbult said:

    Does VALENTINES10 $10 off exclude Daz Originals that are still NEW? I don't see any printed exclusion in the ad, and they are included in the Shop Now linked page. I get the Coupon is Invalid error.

    Asking

    Thank you. I hope I don't have to empty another cart due to wasted time from ad errors/omissions.

  • Richard HaseltineRichard Haseltine Posts: 102,701

    barbult said:

    Richard Haseltine said:

    barbult said:

    Does VALENTINES10 $10 off exclude Daz Originals that are still NEW? I don't see any printed exclusion in the ad, and they are included in the Shop Now linked page. I get the Coupon is Invalid error.

    Asking

    Thank you. I hope I don't have to empty another cart due to wasted time from ad errors/omissions.

    Sorry, but yes it was a missing exclusion :(

  • barbultbarbult Posts: 24,835

    Richard Haseltine said:

    barbult said:

    Richard Haseltine said:

    barbult said:

    Does VALENTINES10 $10 off exclude Daz Originals that are still NEW? I don't see any printed exclusion in the ad, and they are included in the Shop Now linked page. I get the Coupon is Invalid error.

    Asking

    Thank you. I hope I don't have to empty another cart due to wasted time from ad errors/omissions.

    Sorry, but yes it was a missing exclusion :(

    Ok, thanks for checking.
    |I'll dump this cart and shop some other day. frownThese daily "errors" are a frustrating waste of time. It certainly discourages me from spending  money here.
    Daz needs somebody to write a program that generates the ad text from the actual sale rules. I'm sure Rob has spare time to do that! winkFor the last several years, the ads and rules seem to have little relationship with each other.
     

  • OrangeFalconOrangeFalcon Posts: 523

    General feedback for this Valentine's Day sale-we aren't loving it so much. The promotions, errors selections and rules. I appreciate you moderators doing what you can to mediate. 

  • Rod Wise DriggoRod Wise Driggo Posts: 2,229

    Kersey said:

    Rod Wise Driggo said:

    I get invalid coupon once I try to use the DAZ+ Members Exclusive Perk for $10 on DAZ originals.

    Now as I am Premier does this Perk not work for me?

    If so, then why? There is Premier Members Exclusive Perk. This has a higher buy-in with 2 releases but gives you a legacy character bundle. But it is nevertheless useless to me since I own all those bundles.

    It's strange they give Daz+ members a better deal than Premier members. $10 to use to whatever Daz original you want with a lower buy-in seems much better than a couple of bundles that most Premier members probably already own. I own most of them and most items from those I don't own. Baffles me nobody at Daz thought about that.

    exactly

  • xyer0xyer0 Posts: 6,055

    Rod Wise Driggo said:

    Kersey said:

    Rod Wise Driggo said:

    I get invalid coupon once I try to use the DAZ+ Members Exclusive Perk for $10 on DAZ originals.

    Now as I am Premier does this Perk not work for me?

    If so, then why? There is Premier Members Exclusive Perk. This has a higher buy-in with 2 releases but gives you a legacy character bundle. But it is nevertheless useless to me since I own all those bundles.

    It's strange they give Daz+ members a better deal than Premier members. $10 to use to whatever Daz original you want with a lower buy-in seems much better than a couple of bundles that most Premier members probably already own. I own most of them and most items from those I don't own. Baffles me nobody at Daz thought about that.

    exactly

    You wouldn't need to be nostril-blame-us to have predicted this. 

  • ElorElor Posts: 1,957

    A 'get bundles from the missing items prices' sales would be great to take care of all the newly added HD Character bundles.

    Related to Daz+ items:

    I don't know if it's intended or not, but off the top of my head, Tuesday Daz+ releases usually stayed visible on the Daz+ page until they are replaced by the new Tuesday Daz+ releases.

    Last week and this one, Tuesday Daz+ releases were removed from that page on Monday and the 30% discount for buying them both, said to be valid until February 17 at 23:59 MST (UTC-7) isn't active: having both in my cart doesn't lower their price compared to the one advertised on Daz Store.

    (I have a Premier subscription which explain the difference between what Daz Deals is seeing as the recent best and what I have in my cart)

  • Cris PalominoCris Palomino Posts: 11,661

    Elor said:

    A 'get bundles from the missing items prices' sales would be great to take care of all the newly added HD Character bundles.

    Related to Daz+ items:

    I don't know if it's intended or not, but off the top of my head, Tuesday Daz+ releases usually stayed visible on the Daz+ page until they are replaced by the new Tuesday Daz+ releases.

    Last week and this one, Tuesday Daz+ releases were removed from that page on Monday and the 30% discount for buying them both, said to be valid until February 17 at 23:59 MST (UTC-7) isn't active: having both in my cart doesn't lower their price compared to the one advertised on Daz Store.

    (I have a Premier subscription which explain the difference between what Daz Deals is seeing as the recent best and what I have in my cart)

    Reporting

     

  • TaozTaoz Posts: 9,979
    edited February 17

    Better hurry DAZ, before I check out...
     

     

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  • memcneil70memcneil70 Posts: 4,312

    I just saw this at 5:29pm MST, but when I woke up this morning, my DAZ+ free item was no longer free. So I cleared my cart. Are the rules being changed for DAZ+ items now for their initial week price or free status? Just curious.

    Thanks

    Mary

  • NorthOf45NorthOf45 Posts: 5,551

    Looks like they jumped the gun on Job Site Radios. Should be free until DAZ midnight for qualifying members.

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,582

    another sale where they omitted the bit about needing a new release

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  • Cris PalominoCris Palomino Posts: 11,661

    WendyLuvsCatz said:

    another sale where they omitted the bit about needing a new release

    Reported. 

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 1,884

    WendyLuvsCatz said:

    another sale where they omitted the bit about needing a new release

    Yup, I tried a few in each group, even checked if it was the old "only works on exact number." But nope.

  • Cris PalominoCris Palomino Posts: 11,661

    miladyderyni_173d399f47 said:

    WendyLuvsCatz said:

    another sale where they omitted the bit about needing a new release

    Yup, I tried a few in each group, even checked if it was the old "only works on exact number." But nope.

    The text has been fixed. 

  • NathNath Posts: 2,853

    The monthly premier coupon isn't working with the Rebel bundle at the moment.

     

  • Charlie JudgeCharlie Judge Posts: 12,900

    Today's sale states "Premir Members use your monthly coupon to get Rebel 9 FREE". However the character bundle coupon is not working to get her free. Please fix.

  • Cris PalominoCris Palomino Posts: 11,661

    Charlie Judge said:

    Today's sale states "Premir Members use your monthly coupon to get Rebel 9 FREE". However the character bundle coupon is not working to get her free. Please fix.

    Reporting

     

  • Cris PalominoCris Palomino Posts: 11,661

    Charlie Judge said:

    Today's sale states "Premir Members use your monthly coupon to get Rebel 9 FREE". However the character bundle coupon is not working to get her free. Please fix.

    Fixed 

  • ainm.sloinneadhainm.sloinneadh Posts: 542

    I've had this banner all week.

    It's apparently still Monday here as only that day's new items are discounted. I hope this doesn't mean I have to work 4 more days until the weekend.

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  • barbultbarbult Posts: 24,835
    edited February 22

    So, we can add things to our wishlist all day today the 22nd and buy up to 5 of them at 50% off (with buyin). Or did they make more non-malicious errors? Are new releases included, or did they make more non-malicious omissions?

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  • paulawp (marahzen)paulawp (marahzen) Posts: 1,460

    barbult said:

    So, we can add things to our wishlist all day today the 22nd and buy up to 5 of them at 50% off (with buyin). Or did they make more non-malicious errors? Are new releases included, or did they make more non-malicious omissions?

    It appears to include new releases. That's all I have in my wish list pretty much and they appear to discount as expected. 

  • Cris PalominoCris Palomino Posts: 11,661

    barbult said:

    So, we can add things to our wishlist all day today the 22nd and buy up to 5 of them at 50% off (with buyin). Or did they make more non-malicious errors? Are new releases included, or did they make more non-malicious omissions?

    This is correct. Please advise if not working. 

  • barbultbarbult Posts: 24,835
    edited February 22

    I added Rebel 9 to my Wishlist and added one of the required Heart's Desire items to my cart. Then I added Rebel to the cart from my wishlist. She didn't discount below the regular Daz+ member new DO release discount of 51% shown on the product page.  So, I'd say it is not working as advertised.
    I'm going to bed. I'll see what the deal is in the morning.

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  • Cris PalominoCris Palomino Posts: 11,661

    barbult said:

    I added Rebel 9 to my Wishlist and added one of the required Heart's Desire items to my cart. Then I added Rebel to the cart from my wishlist. She didn't discount below the regular Daz+ member new DO release discount of 51% shown on the product page.  So, I'd say it is not working as advertised.
    I'm going to bed. I'll see what the deal is in the morning.

    will see what I can do since I obviously can't replicate the issue not having those items in my wishlist. 

  • Cris PalominoCris Palomino Posts: 11,661

    barbult said:

    I added Rebel 9 to my Wishlist and added one of the required Heart's Desire items to my cart. Then I added Rebel to the cart from my wishlist. She didn't discount below the regular Daz+ member new DO release discount of 51% shown on the product page.  So, I'd say it is not working as advertised.
    I'm going to bed. I'll see what the deal is in the morning.

    So due to my error in how I inquired about the disclaimer when I contacted Daz (I misread it), Daz didn't realize that the time was put in the text and it was prior to 22nd. Unfortunately, the Rebel product was added on the 22nd. Apologies on my part. 

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