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New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

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  • xyer0xyer0 Posts: 6,055
    edited February 9

    Well, we still have over 4 hours before the sale Resests. This place is a joke.

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    Post edited by xyer0 on
  • Richard HaseltineRichard Haseltine Posts: 102,701

    incubusgame said:

    Still not working at all. No discounts on any items that don't already have 10% off.

    Not all items in the categories seem discounted, but some are and do get the correct discounts (60% plus one or two 10%s).

  • SteamrunnerSteamrunner Posts: 7

    Richard Haseltine said:

    Not all items in the categories seem discounted, but some are and do get the correct discounts (60% plus one or two 10%s).

    There are over 8,000 items listed and weeding through them to figure out which ones have the discount is not worth it. I've found some products I like, add them to the cart, see 27% savings when my applied tokens give 30%, and then remove it since it is not at the advertised discount. Removing the tokens drops it down to 0% savings as expected. So, not only is the discount advertised not being applied across the board, it is also stealing savings from the tokens. At least bungling this sale block saved me from spending money.

  • caravellecaravelle Posts: 2,497

    Another token glitch? Yesterday I had 8 tokens with different expiry dates, now the cart tells me there are zero. Well, that really makes you want to go shopping...
    .

  • Cris PalominoCris Palomino Posts: 11,665

    caravelle said:

    Another token glitch? Yesterday I had 8 tokens with different expiry dates, now the cart tells me there are zero. Well, that really makes you want to go shopping...
    .

    I can only recommend a ticket. 

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 1,884

    The banner for the new License sale doesn't link to a promo page or selection. It just reloads the main store page. Is something wrong or is that the whole sale for today? Fifty percent off licenses - no details, no buy-ins, no promotions for New Releases?

  • Cris PalominoCris Palomino Posts: 11,665

    miladyderyni_173d399f47 said:

    The banner for the new License sale doesn't link to a promo page or selection. It just reloads the main store page. Is something wrong or is that the whole sale for today? Fifty percent off licenses - no details, no buy-ins, no promotions for New Releases?

    Looks like storewide. 

  • frank0314frank0314 Posts: 14,298

    miladyderyni_173d399f47 said:

    The banner for the new License sale doesn't link to a promo page or selection. It just reloads the main store page. Is something wrong or is that the whole sale for today? Fifty percent off licenses - no details, no buy-ins, no promotions for New Releases?

    From our quick testing, it "seems" like it's store-wide. Let us know if anyone sees any that aren't discounted so we can check on them.

  • Charlie JudgeCharlie Judge Posts: 12,900
    edited February 10

    Although the Elena 9 advertisement is still up the  deal for buying multiple Elena 9 new releases is not working. Please fix.

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    Post edited by Charlie Judge on
  • Cris PalominoCris Palomino Posts: 11,665

    Charlie Judge said:

    Although the Elena 9 advertisement is still up the  deal for buying multiple Elena 9 new releases is not working. Please fix.

    Reported though we think it may still be there as a mistake. 

  • Cris PalominoCris Palomino Posts: 11,665

    Charlie Judge said:

    Although the Elena 9 advertisement is still up the  deal for buying multiple Elena 9 new releases is not working. Please fix.

    Ok, it ended earlier than it should have but is fixed now. 

  • Charlie JudgeCharlie Judge Posts: 12,900

    Cris Palomino said:

    Charlie Judge said:

    Although the Elena 9 advertisement is still up the  deal for buying multiple Elena 9 new releases is not working. Please fix.

    Ok, it ended earlier than it should have but is fixed now. 

    Thanks, Cris 

  • 3DSaga3DSaga Posts: 470

    This might be a problem on my end, but "Essential Details" Featured Artist Store- Tauna doesn't open for me.

  • maikdeckermaikdecker Posts: 2,967

    3DSaga said:

    This might be a problem on my end, but "Essential Details" Featured Artist Store- Tauna doesn't open for me.

    Only item by Tauna in that deal -> dForce Timeless Ensemble Outfit for G9, 8.1 and 8  Might be if when you own that item already - like I do - the shop page doesn't show anything ;)

  • ArtAngelArtAngel Posts: 1,797
    edited February 11

    Orange banner in cart worked i hour ago. Luckily I screenshot it. Left PC to clean aviary came back and opened another page and checked cart and coupon code said invalid. Is this fixable or do I have to purchase at a higher price and submit a ticket with screenshots?

    Edit: Ironically they added a line to the offer to say it expired tonight which was not on the earlier one I screenshot. Somehow this change to the banner text seems to have deactivated the offer.

    Post edited by ArtAngel on
  • 3DSaga3DSaga Posts: 470

    maikdecker said:

    3DSaga said:

    This might be a problem on my end, but "Essential Details" Featured Artist Store- Tauna doesn't open for me.

    Only item by Tauna in that deal -> dForce Timeless Ensemble Outfit for G9, 8.1 and 8  Might be if when you own that item already - like I do - the shop page doesn't show anything ;)

    Thanks! That explains it, as I do own that item. Wish they had otehr items in the sale as I like the Timeless Outfit and would be interested in buying other items from them. 

  • NorthOf45NorthOf45 Posts: 5,551

    Last Friday's Daz+ do not get the extra 30% for buying both. It should last a week, no? Todays' are okay.

    M8 Yin Yang Yoga Studio | Daz 3D

    XI Arabian Treasure Chamber | Daz 3D

  • Charlie JudgeCharlie Judge Posts: 12,900

    NorthOf45 said:

    Last Friday's Daz+ do not get the extra 30% for buying both. It should last a week, no? Todays' are okay.

    M8 Yin Yang Yoga Studio | Daz 3D

    XI Arabian Treasure Chamber | Daz 3D

    Any news on this? Until recently the extra discount for buying both was valid for one week. Is this a glitch or has the time frame been shortened? 

  • Richard HaseltineRichard Haseltine Posts: 102,701

    Charlie Judge said:

    NorthOf45 said:

    Last Friday's Daz+ do not get the extra 30% for buying both. It should last a week, no? Todays' are okay.

    M8 Yin Yang Yoga Studio | Daz 3D

    XI Arabian Treasure Chamber | Daz 3D

    Any news on this? Until recently the extra discount for buying both was valid for one week. Is this a glitch or has the time frame been shortened? 

    Please try again

  • Halcon BlueskyHalcon Bluesky Posts: 576

    Hello, I have bought two New items from the Gift Card Sale Get 15% Off Gift Card

    I have clicked the Shop Now Button.

    After checking into my account, there is no Gift Card.

    Can you please, remedy this situation?

  • Charlie JudgeCharlie Judge Posts: 12,900

    Richard Haseltine said:

    Charlie Judge said:

    NorthOf45 said:

    Last Friday's Daz+ do not get the extra 30% for buying both. It should last a week, no? Todays' are okay.

    M8 Yin Yang Yoga Studio | Daz 3D

    XI Arabian Treasure Chamber | Daz 3D

    Any news on this? Until recently the extra discount for buying both was valid for one week. Is this a glitch or has the time frame been shortened? 

    Please try again

    It works now. Thanks, Richard. 

  • LeanaLeana Posts: 11,830

    Halcon Bluesky said:

    Hello, I have bought two New items from the Gift Card Sale Get 15% Off Gift Card

    I have clicked the Shop Now Button.

    After checking into my account, there is no Gift Card.

    Can you please, remedy this situation?

    Where did you check? The gift card code should be in your order summary, if you didn’t receive it by email.
  • Richard HaseltineRichard Haseltine Posts: 102,701

    Leana said:

    Halcon Bluesky said:

    Hello, I have bought two New items from the Gift Card Sale Get 15% Off Gift Card

    I have clicked the Shop Now Button.

    After checking into my account, there is no Gift Card.

    Can you please, remedy this situation?

    Where did you check? The gift card code should be in your order summary, if you didn’t receive it by email.

    Did you actually buy a Gift Card or just the new items?

  • Halcon BlueskyHalcon Bluesky Posts: 576
    edited February 11

    I bought the items.

    I understood with a purchase of two new releases I would get a 15% Gift Card

    Otherwise the promotion should have been clearly specified

    Edit: When I first clicked the Shop Now button It opened a new tab to browse for the new items.

    Also I did not see anything like buying the gift card.

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    Post edited by Halcon Bluesky on
  • Richard HaseltineRichard Haseltine Posts: 102,701

    Halcon Bluesky said:

    I bought the items.

    I understood with a purchase of two new releases I would get a 15% Gift Card

    Otherwise the promotion should have been clearly specified

    Edit: When I first clicked the Shop Now button It opened a new tab to browse for the new items.

    Also I did not see anything like buying the gift card.

    You had to buy a Gift Card to set the amount it was worth. At this point all I can suggest is opening a Sals Support ticket, letting them know what value of Gift Card you intended to get, and they may be able to help you - or you could just refund the whole order if the items were not going to be purchased without the Gift Card offer.

  • HavosHavos Posts: 5,400
    edited February 11

    Halcon Bluesky said:

    I bought the items.

    I understood with a purchase of two new releases I would get a 15% Gift Card

    Otherwise the promotion should have been clearly specified

    Edit: When I first clicked the Shop Now button It opened a new tab to browse for the new items.

    Also I did not see anything like buying the gift card.

    You get 15% off a gift card, not a gift card giving you 15% off a purchase.

    You have to buy a gift card here: https://www.daz3d.com/gift-card putting yourself as the receiver.

    Naturally it means giving DAZ a chunk of your cash in advance, but the upside is any purchases you make using the credit you purchased effectively reduces the price of everything by 15%.

     

    Post edited by Havos on
  • NorthOf45NorthOf45 Posts: 5,551

    Charlie Judge said:

    Richard Haseltine said:

    Charlie Judge said:

    NorthOf45 said:

    Last Friday's Daz+ do not get the extra 30% for buying both. It should last a week, no? Todays' are okay.

    M8 Yin Yang Yoga Studio | Daz 3D

    XI Arabian Treasure Chamber | Daz 3D

    Any news on this? Until recently the extra discount for buying both was valid for one week. Is this a glitch or has the time frame been shortened? 

    Please try again

    It works now. Thanks, Richard. 

    Yes, thanks. 

  • rokkrrokkr Posts: 235

    Didn't test with other values, but it seems the "up to $200" limit for the 15% rebate on a gift card is inclusive, i.e., the gift card must be < $200 and not <= $200. I added a third item and the 20% worked. I don't know if this was the intention, but I feel I should report it just to confirm it.

  • SevrinSevrin Posts: 6,310

    Unlike all the rest of Virtual's World eligible catalogue, Emilia and Teen Emilia for Genesis 9 | Daz 3D is not discounted.

  • Cris PalominoCris Palomino Posts: 11,665

    Sevrin said:

    Unlike all the rest of Virtual's World eligible catalogue, Emilia and Teen Emilia for Genesis 9 | Daz 3D is not discounted.

    I will query, but not all items make it into a sale if, for instance, the PA or some of their items have recently been involved in other sales. 

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