New Genesis, New Sales Thread: Report Issues Here "Reporting Only"

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  • Charlie JudgeCharlie Judge Posts: 12,701

    Charlie Judge said:

    The sales tax on my order is the same before and after tokens are applied. It is only a few cents difference BUT it appears that I am being charged sales tax on the total BEFORE tokens are applied..

    Has this been reported to DAZ ? While it is only a few pennies difference on a single order it buiilds up over time and is charging me sales tax on more than I am actually spending. 

  • Cris PalominoCris Palomino Posts: 11,315

    Charlie Judge said:

    Charlie Judge said:

    The sales tax on my order is the same before and after tokens are applied. It is only a few cents difference BUT it appears that I am being charged sales tax on the total BEFORE tokens are applied..

    Has this been reported to DAZ ? While it is only a few pennies difference on a single order it buiilds up over time and is charging me sales tax on more than I am actually spending. 

    Have you submitted a report? 

  • bytescapesbytescapes Posts: 1,837

    The blurb for "Fantasy Structures" says:

    40% OFF Fantasy Structures

    50% OFF* when you buy 2+ Newly Mad or Still Mad Releases
    OR 60% OFF* when you buy any of the Orc Bundles

    It's not clear to me whether that is intended to mean that you need to buy 2+ Newly Mad or Still Mad, AND an Orc bundle to get the 60% off, or if buying an Orc bundle on its own is sufficient. However, the 60% discount doesn't seem to get applied in either case. Even with an Orc bundle (Krugan) and 2+ Still Mad releases in the cart, I can't get better than 50% on any of the items in the Fantasy Structures.

    Glitch? Or am I misreading something?

  • PerttiAPerttiA Posts: 10,024

    bytescapes said:

    The blurb for "Fantasy Structures" says:

    40% OFF Fantasy Structures

    50% OFF* when you buy 2+ Newly Mad or Still Mad Releases
    OR 60% OFF* when you buy any of the Orc Bundles

    It's not clear to me whether that is intended to mean that you need to buy 2+ Newly Mad or Still Mad, AND an Orc bundle to get the 60% off, or if buying an Orc bundle on its own is sufficient. However, the 60% discount doesn't seem to get applied in either case. Even with an Orc bundle (Krugan) and 2+ Still Mad releases in the cart, I can't get better than 50% on any of the items in the Fantasy Structures.

    Glitch? Or am I misreading something?

    It's doing the same for me, the Northern Castle Bedroom is $31.99 and with 60% discount, the price in the cart should be $12.80 with Krugan HD Orc in the cart, but only comes down to $16 

  • The 60% off structures is not working for me, either.

  • Charlie JudgeCharlie Judge Posts: 12,701

    Cris Palomino said:

    Charlie Judge said:

    Charlie Judge said:

    The sales tax on my order is the same before and after tokens are applied. It is only a few cents difference BUT it appears that I am being charged sales tax on the total BEFORE tokens are applied..

    Has this been reported to DAZ ? While it is only a few pennies difference on a single order it buiilds up over time and is charging me sales tax on more than I am actually spending. 

    Have you submitted a report? 

    No, not yet. I was hoping the mods would.  

  • Richard HaseltineRichard Haseltine Posts: 100,505

    The fanatasy Structures get 60% off with the older Orc bundle that I tried, but not today's orc bundle. I will report this

  • The discounts for the fantasy structure section are not working properly. I have in the cart the Krugan orc bundle for today and 2 newly mad releases and the max discount I get for these items is 70% off by using 8 tokens, when I take off the tokens off, the items from this fantasy section, discount to 50% only (It appears the Krugan discount is not working since it should trigger 60% off by itself) 

    discounts.jpg
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  • AlmightyQUESTAlmightyQUEST Posts: 2,003
    PerttiA said:

    Cris Palomino said:

    I think it's been explained it's Daz time which is Utah time. It's 2 am Utah time atm. 

    So, as per the counter, the tokens have expired for those to whom the counter has reached zero?

    Mine still says 00 days, 21 hours, 29 minutes and I'm 9 hours ahead of DazTime 

    No, the tokens haven't expired. They are set to expire at the end of the day on Sunday according to the tokens page, so despite what the countdown says that's when I expect them to expire. All the talk about time zones and system time seems to be from people not understanding what we are all reporting about the *countdown* being wrong. It is the *countdown* that is *wrong* because there is no way that anyone should be seeing a different time than anyone else if all the the tokens expire at the *same time*.
  • barbultbarbult Posts: 24,223

    PerttiA said:

    Cris Palomino said:

    PerttiA said:

    Cris Palomino said:

    I think it's been explained it's Daz time which is Utah time. It's 2 am Utah time atm. 

    So, as per the counter, the tokens have expired for those to whom the counter has reached zero?

    Mine still says 00 days, 21 hours, 29 minutes and I'm 9 hours ahead of DazTime 

    It would depend on the particular case, so yours seems to have one more day. 

    DazTime in Utah cannot be several different times at the same time, and yet those living west of Utah (based on what has been written here in the forums) have their counters zeroed already.

    The tokens are expiring at 23:59, March 26th DazTime, so everybody should be seeing 00 days, 17 hours and 54 minutes on their counters, irrespective of their timezone and or location on this globe. 

    Exactly. Why can't Daz and admins realize this?

  • Richard HaseltineRichard Haseltine Posts: 100,505

    Richard Haseltine said:

    The fanatasy Structures get 60% off with the older Orc bundle that I tried, but not today's orc bundle. I will report this

    This seems to be fixed.

  • Richard HaseltineRichard Haseltine Posts: 100,505

    kyoto kid said:

    ...

    and you did have tokens? Daz had a look at the account associated with your forum ID and that didn't seem to have any $10+ orders, paid cash or store credit, this week.

  • PerttiAPerttiA Posts: 10,024

    Richard Haseltine said:

    kyoto kid said:

    ...

    and you did have tokens? Daz had a look at the account associated with your forum ID and that didn't seem to have any $10+ orders, paid cash or store credit, this week.

    The amount of tokens was not the issue, but having the counter at zero.

    If you look at her previous post, https://www.daz3d.com/forums/discussion/comment/8083441/#Comment_8083441, the counter shows 00 days, 09 hours and 39 minutes, which was also 1 day short. 

  • Richard HaseltineRichard Haseltine Posts: 100,505

    We have reported the timer, but as long as the tokens are not actually expiring before 23:59 MDT on Sunday it isn't a huge issue that needs someone dragged to their work machine.

  • PerttiAPerttiA Posts: 10,024

    Richard Haseltine said:

    We have reported the timer, but as long as the tokens are not actually expiring before 23:59 MDT on Sunday it isn't a huge issue that needs someone dragged to their work machine.

    Thank you Richard for the first answer that makes sense. 

  • kyoto kidkyoto kid Posts: 41,023
    edited March 2023

    Cris Palomino said:

    PerttiA said:

    Cris Palomino said:

    I think it's been explained it's Daz time which is Utah time. It's 2 am Utah time atm. 

    So, as per the counter, the tokens have expired for those to whom the counter has reached zero?

    Mine still says 00 days, 21 hours, 29 minutes and I'm 9 hours ahead of DazTime 

    It would depend on the particular case, so yours seems to have one more day. 

    Richard Haseltine said:

    We have reported the timer, but as long as the tokens are not actually expiring before 23:59 MDT on Sunday it isn't a huge issue that needs someone dragged to their work machine.

    . ..as the countdown timer hasn't been working properly for the last couple weeks (if you are in a time zone behind Utah), maybe it needs to be ditched as it only ended up creating a lot of condfusion.(it still reads 00 Days - 00 Hours - 00 Minutes - 00 Seconds)

    Post edited by kyoto kid on
  • AZDigitalArtistAZDigitalArtist Posts: 789
    edited March 2023

    Never mind, all is now well.

    Post edited by AZDigitalArtist on
  • XiousDsXiousDs Posts: 362
    edited March 2023

    Hey Daz... Yal broke something with the new Varg Bundle.

    I have bought each orc bundle through the week.  This morning when I checked the new bundle the price was $2.57.  I was busy today and waited until now to buy it.  When I put it into cart a little bit ago I saw that the price went back up to $4.28.  Someone broke the price calculations on the bundle.  I checked the math, and the math this morning was right for applying the discounts incomparison to what it is now.  Here is the break down.
    The bundle starts at:  $41.99.
    The newly mad release price is 40% off which drops the price to:  $25.194.
    The todays special is an additional 40% off this bundle and other orc bundles which should drop the price to:  $15.1164.
    Varg is today's key item which is supposed to drop the price another 10% which would be:  $13.60476.
    Varg is a DAZ original which should drop the bundle price by another 30% which would be: $9.523332.
    I have the Folklore bundle which is supposed to drop the Varg bundle by an additional 10% which should be:  $8.5709988.
    Since I bought all previous horde bundles I have a banner for an additional 70% off the varg bundle which would drop the price down to:  $2.57129964 or $2.57... 
    That is the price it was this morning and with me running the numbers based on DAZ math (discounts with diminishing returns based on what you are still paying before stacking further discounts), that is what the price should be.  I am going to buy the thing at current "WRONG" price, but I expect that the price should be able to be adjusted after the fact, and if not, then I will request a refund for it.


     

    Post edited by XiousDs on
  • XiousDsXiousDs Posts: 362
    edited March 2023

    This is the item showing up in cart at wrong price

    DazVargWrongPriceCalculations.PNG
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    Post edited by XiousDs on
  • XiousDsXiousDs Posts: 362

    This attachment I show all of the discounts I qualify for in reference to the Varg bundle.

    MyQualifyingDiscountsForVarg.PNG
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  • XiousDsXiousDs Posts: 362

    I believe I figured out what someone broke.  I calculated the discounts in different orders to see if 1 discount not being applied would show the wrong price that my cart now shows, and it seems I have done so quite quickly.
    If I apply all of the discounts I state above EXCEPT the "Buy the Varg for Daz Dog 8 Bundle to get: An EXTRA 40% OFF* this Bundle and each Still Mad Orc Bundle," then I come up with $4.28 which is what the cart is showing.

  • XiousDsXiousDs Posts: 362

    I created a ticket for this issue.

  • barbultbarbult Posts: 24,223
    edited March 2023

    Today's MM ad says Daz+ users get an extra 10% off of EVERYTHING. It has a button for Details Below, but clicking the button just goes to the shop. Is EVERYTHING really true, or are there undisclosed exceptions? I'm very tired of misleading ads.

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    Post edited by barbult on
  • Cris PalominoCris Palomino Posts: 11,315

    barbult said:

    Today's MM ad says Daz+ users get an extra 10% off of EVERYTHING. It has a button for Details Below, but clicking the button just goes to the shop. Is EVERYTHING really true, or are there undisclosed exceptions? I'm very tired of misleading ads.

    To the best of my knowledge it's everything including gift cards and memberships. 

  • vwranglervwrangler Posts: 4,880

    Reported in the Daz+ forum as well:

    Something's wrong with the pricing on the X-Fashion Ellolace floral lingerie. The price actually goes up in the cart, and I suspect it's not supposed to do that.

     

    Web page:

    webpage price

    In the cart

    in the cart

  • Cris PalominoCris Palomino Posts: 11,315

    vwrangler said:

    Reported in the Daz+ forum as well:

    Something's wrong with the pricing on the X-Fashion Ellolace floral lingerie. The price actually goes up in the cart, and I suspect it's not supposed to do that.

     

    Web page:

    webpage price

    In the cart

    in the cart

    Not sure what's happening for you. Mine went down due to the 10% for daz+ members. 

  • PerttiAPerttiA Posts: 10,024

    Cris Palomino said:

    vwrangler said:

    Reported in the Daz+ forum as well:

    Something's wrong with the pricing on the X-Fashion Ellolace floral lingerie. The price actually goes up in the cart, and I suspect it's not supposed to do that.

    Not sure what's happening for you. Mine went down due to the 10% for daz+ members. 

    Happens for the fourth DAZ+ Newly Mad item, Roller Hair was the fourth one in my cart and it went from $4 to $5.03 

    RHair.PNG
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    Cart1.PNG
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  • vwranglervwrangler Posts: 4,880
    edited March 2023

    Cris Palomino said:

    Not sure what's happening for you. Mine went down due to the 10% for daz+ members. 

    I'm also a Daz+ member. I've tried taking it out of the cart and putting it back, and logging out and back in, and the same thing happens. I'll let it sit until later and see what happens, I guess.

    PerttiA said:

    Happens for the fourth DAZ+ Newly Mad item, Roller Hair was the fourth one in my cart and it went from $4 to $5.03 

    It may be related to the number, but if so, then it's less than four. I only had three Newly Mad items in my cart; the other two were Grab Bag. It may be for the fifth item, no matter how many Newly mad you have in the cart.

    It does seem to be related specifically to the number of items you have in the cart AND the Daz+ items. I put the Belu outfit in the cart, and the price dropped from 13.19 on the page to 6.71 in the cart. I took that out and put the Aged Vinyl shaders in, and their price went from 2.50 on the page to 3.14 in the cart.

    Post edited by vwrangler on
  • Cris PalominoCris Palomino Posts: 11,315

    We've reported. It doesn't seem to be the same product. I put four daz+ in my cart and one went up, the others down. But the lingerie wasn't the one that went up for me.

  • barbultbarbult Posts: 24,223

    Cris Palomino said:

    barbult said:

    Today's MM ad says Daz+ users get an extra 10% off of EVERYTHING. It has a button for Details Below, but clicking the button just goes to the shop. Is EVERYTHING really true, or are there undisclosed exceptions? I'm very tired of misleading ads.

    To the best of my knowledge it's everything including gift cards and memberships. 

    What about Fast Grab? That is typically excluded, but it is part of EVERYTHING.

This discussion has been closed.