New Genesis, New Sales Thread: Report Issues Here "Reporting Only"

18485878990100

Comments

  • HavosHavos Posts: 5,358

    PerttiA said:

    Charlie Judge said:

    Textures for Mech Girl for Genesis 2 Female(s) sku 19115 -- price shown $1.45; price as only item in cart $1.82

    Sherilynn HD for Genesis 8 Female sku 63237 -- price shown $2.13; price as only item in cart $2.66

    12 Constellation Warriors Series – Aries for Genesis 8 and 8.1 Female sku 83940 -- price shown $2.80; price as only item in cart $3.50

    Fifer for Genesis 8 Male sku 79809 -- price shown $2.52; price as only item in cart $2.52

    There is a pattern there... The items that are giving just 72% off for DAZ+ members, give the same discount in the cart as well, but if the Lightning Deal gives 82%-92% off, the discount in the cart is less.

    The lightning deals are stacking with the build your own grab bag flash sale, but the prices shown are what you get if you buy 3 or more, whilst it should show the price of when you buy just 1.

  • barbultbarbult Posts: 24,223

    Cris Palomino said:

    If others are encountering this or similar issues, please post them here.

    I've posted two examples already in prior days. Here is a third. Thank you for reporting and for Daz finally paying attention.
     

    Lightning still wrong.png
    813 x 796 - 467K
  • PerttiAPerttiA Posts: 10,024

    The Cars SUV's Bundle doesn't get the "buy 3+ to get an EXTRA 30% OFF* them and Featured Artist Stores" discount and the fine print isn't excluding it.
    Individual cars do get the same discount as all other "Spotlight New Releases"

    Cars.JPG
    580 x 881 - 63K
  • PerttiAPerttiA Posts: 10,024

    The text in Featured Artist is misleading "60% OFF¥* Items older than 2023" - I know it applies only to items behind the "Items older than 2023" link, but then the wording should be different.
    The "Jumbo Jet VIP Expanded for Iray" is released in 2017 but doesn't get the 60% off

  • Cris PalominoCris Palomino Posts: 11,324

    PerttiA said:

    The Cars SUV's Bundle doesn't get the "buy 3+ to get an EXTRA 30% OFF* them and Featured Artist Stores" discount and the fine print isn't excluding it.
    Individual cars do get the same discount as all other "Spotlight New Releases"

    We've enquired about this. 

  • Cris PalominoCris Palomino Posts: 11,324

    PerttiA said:

    The text in Featured Artist is misleading "60% OFF¥* Items older than 2023" - I know it applies only to items behind the "Items older than 2023" link, but then the wording should be different.
    The "Jumbo Jet VIP Expanded for Iray" is released in 2017 but doesn't get the 60% off

    Don't think this text will be changed. It always applies to the items in the selection. As for the Jet, With the bundle and 3 more of the SUV items, putting the jet into my cart shows it goes to 68% off. 

  • PerttiAPerttiA Posts: 10,024

    Cris Palomino said:

    PerttiA said:

    The text in Featured Artist is misleading "60% OFF¥* Items older than 2023" - I know it applies only to items behind the "Items older than 2023" link, but then the wording should be different.
    The "Jumbo Jet VIP Expanded for Iray" is released in 2017 but doesn't get the 60% off

    Don't think this text will be changed. It always applies to the items in the selection. As for the Jet, With the bundle and 3 more of the SUV items, putting the jet into my cart shows it goes to 68% off. 

    Yes, but according to how it is said, it should get down to 75% off with those items in the cart. 

  • Cris PalominoCris Palomino Posts: 11,324

    How does it get to 75%?

  • PerttiAPerttiA Posts: 10,024

    Cris Palomino said:

    How does it get to 75%?

    It doesn't, but being older than 2023 it should get 60% base discount, extra 30% off for three "Spotlight New Releases" in the cart and an extra 10% off for "Cars SUV's Bundle" in the cart
    0.4 x 0.7 x 0.9 = 0.252 = 75% off

  • Cris PalominoCris Palomino Posts: 11,324

    PerttiA said:

    Cris Palomino said:

    How does it get to 75%?

    It doesn't, but being older than 2023 it should get 60% base discount, extra 30% off for three "Spotlight New Releases" in the cart and an extra 10% off for "Cars SUV's Bundle" in the cart
    0.4 x 0.7 x 0.9 = 0.252 = 75% off

    sending an inquiry 

  • Cris PalominoCris Palomino Posts: 11,324

    Cris Palomino said:

    PerttiA said:

    Cris Palomino said:

    How does it get to 75%?

    It doesn't, but being older than 2023 it should get 60% base discount, extra 30% off for three "Spotlight New Releases" in the cart and an extra 10% off for "Cars SUV's Bundle" in the cart
    0.4 x 0.7 x 0.9 = 0.252 = 75% off

    sending an inquiry 

    Do other pre-2023 items receive 75% in the selection? 

  • mdingmding Posts: 1,240
    edited May 2023

    PerttiA said:

    Cris Palomino said:

    How does it get to 75%?

    It doesn't, but being older than 2023 it should get 60% base discount, extra 30% off for three "Spotlight New Releases" in the cart and an extra 10% off for "Cars SUV's Bundle" in the cart
    0.4 x 0.7 x 0.9 = 0.252 = 75% off

    If i got it right, the 60% base is the problem. You only get 50% of featured Artist stores (Edit: older than 23)

    Post edited by mding on
  • PerttiAPerttiA Posts: 10,024

    Cris Palomino said:

    Cris Palomino said:

    PerttiA said:

    Cris Palomino said:

    How does it get to 75%?

    It doesn't, but being older than 2023 it should get 60% base discount, extra 30% off for three "Spotlight New Releases" in the cart and an extra 10% off for "Cars SUV's Bundle" in the cart
    0.4 x 0.7 x 0.9 = 0.252 = 75% off

    sending an inquiry 

    Do other pre-2023 items receive 75% in the selection? 

    I have the Cars bundle and 3 "Spotlight New Releases" in the cart and the "PW Mandrakia Island" in the same selection gets 75% off

    VIPJet1.JPG
    1135 x 512 - 86K
    VIPJet2.JPG
    582 x 257 - 25K
  • Cris PalominoCris Palomino Posts: 11,324

    PerttiA said:

    Cris Palomino said:

    Cris Palomino said:

    PerttiA said:

    Cris Palomino said:

    How does it get to 75%?

    It doesn't, but being older than 2023 it should get 60% base discount, extra 30% off for three "Spotlight New Releases" in the cart and an extra 10% off for "Cars SUV's Bundle" in the cart
    0.4 x 0.7 x 0.9 = 0.252 = 75% off

    sending an inquiry 

    Do other pre-2023 items receive 75% in the selection? 

    I have the Cars bundle and 3 "Spotlight New Releases" in the cart and the "PW Mandrakia Island" in the same selection gets 75% off

    So that may just be an issue with that particular product. I've updated Daz. 

  • Cris PalominoCris Palomino Posts: 11,324

    So for the time being, that jet item will need a ticket. Please, anyone, report if you find any more pre-2023 items from that selection that don't get the 75% discount expected. If you can give the item name and SKU, that would really help. Thanks.

  • PerttiAPerttiA Posts: 10,024

    Cris Palomino said:

    So for the time being, that jet item will need a ticket. Please, anyone, report if you find any more pre-2023 items from that selection that don't get the 75% discount expected. If you can give the item name and SKU, that would really help. Thanks.

    There are only some twenty items there that are from 2023, all the rest should get the 60% base discount and go to 75% off when the Car bundle and 3 Spotlight New Releases are in the cart.

    Anyways, here are some that don't get the 60% base discount even when they are older than 2023;

    PW Area 51 S4 Base, SKU:64951, Release Date:2019-11-15
    PW Caves of Cave Island, SKU:63443, Release Date:2019-09-08
    PW Luxurious House Boat, SKU:59233, Release Date:2019-03-11
    Moroccan Pool Yard, SKU:59127, Release Date:2019-03-04
    PW Twin Peaks Mountain Cove, SKU:56685, Release Date:2018-11-12
    PW Amphibious Plane Vera, SKU:55409, Release Date:2018-09-02
    The Cave Island, SKU:53517, Release Date:2018-06-26
    PW Sea Cruiser Athena, SKU:54441, Release Date:2018-07-22
    PW The Vault, SKU:46129, Release Date:2017-08-12
    PW Cargo Ship, SKU:45417, Release Date:2017-07-01
    Private Jet Iray, SKU:35439, Release Date:2016-11-06
    Airport Island - Villa Park, SKU:34849, Release Date:2016-10-16
    Airport Island - Mariana Trench Resort, SKU:34847, Release Date:2016-10-16
    Airport Island - City Center, SKU:34845, Release Date:2016-10-16
    Airport Island - Airport, SKU:34843, Release Date:2016-10-16

  • Cris PalominoCris Palomino Posts: 11,324

    PerttiA said:

    Cris Palomino said:

    So for the time being, that jet item will need a ticket. Please, anyone, report if you find any more pre-2023 items from that selection that don't get the 75% discount expected. If you can give the item name and SKU, that would really help. Thanks.

    There are only some twenty items there that are from 2023, all the rest should get the 60% base discount and go to 75% off when the Car bundle and 3 Spotlight New Releases are in the cart.

    Anyways, here are some that don't get the 60% base discount even when they are older than 2023;

    PW Area 51 S4 Base, SKU:64951, Release Date:2019-11-15
    PW Caves of Cave Island, SKU:63443, Release Date:2019-09-08
    PW Luxurious House Boat, SKU:59233, Release Date:2019-03-11
    Moroccan Pool Yard, SKU:59127, Release Date:2019-03-04
    PW Twin Peaks Mountain Cove, SKU:56685, Release Date:2018-11-12
    PW Amphibious Plane Vera, SKU:55409, Release Date:2018-09-02
    The Cave Island, SKU:53517, Release Date:2018-06-26
    PW Sea Cruiser Athena, SKU:54441, Release Date:2018-07-22
    PW The Vault, SKU:46129, Release Date:2017-08-12
    PW Cargo Ship, SKU:45417, Release Date:2017-07-01
    Private Jet Iray, SKU:35439, Release Date:2016-11-06
    Airport Island - Villa Park, SKU:34849, Release Date:2016-10-16
    Airport Island - Mariana Trench Resort, SKU:34847, Release Date:2016-10-16
    Airport Island - City Center, SKU:34845, Release Date:2016-10-16
    Airport Island - Airport, SKU:34843, Release Date:2016-10-16

    Thank you for taking the time, I'll pass it on to Daz. 

  • DarkS474DarkS474 Posts: 154

    In this bundle:

    https://www.daz3d.com/lie-geo-scarification-tattoos-bundle-for-genesis-8

    The Interactive License option is missing on this included product only:

    https://www.daz3d.com/lie-geo-body-scarification-tattoos-for-genesis-8-males

    And so the included female version of the same product has the Interactive License option:

    https://www.daz3d.com/lie-geo-body-scarification-tattoos-for-genesis-8-female

    Obviously it doesn't make any sense to exclude the male product only from having the option.

     

  • Richard HaseltineRichard Haseltine Posts: 100,546

    Cris Palomino said:

    PerttiA said:

    Cris Palomino said:

    So for the time being, that jet item will need a ticket. Please, anyone, report if you find any more pre-2023 items from that selection that don't get the 75% discount expected. If you can give the item name and SKU, that would really help. Thanks.

    There are only some twenty items there that are from 2023, all the rest should get the 60% base discount and go to 75% off when the Car bundle and 3 Spotlight New Releases are in the cart.

    Anyways, here are some that don't get the 60% base discount even when they are older than 2023;

    PW Area 51 S4 Base, SKU:64951, Release Date:2019-11-15
    PW Caves of Cave Island, SKU:63443, Release Date:2019-09-08
    PW Luxurious House Boat, SKU:59233, Release Date:2019-03-11
    Moroccan Pool Yard, SKU:59127, Release Date:2019-03-04
    PW Twin Peaks Mountain Cove, SKU:56685, Release Date:2018-11-12
    PW Amphibious Plane Vera, SKU:55409, Release Date:2018-09-02
    The Cave Island, SKU:53517, Release Date:2018-06-26
    PW Sea Cruiser Athena, SKU:54441, Release Date:2018-07-22
    PW The Vault, SKU:46129, Release Date:2017-08-12
    PW Cargo Ship, SKU:45417, Release Date:2017-07-01
    Private Jet Iray, SKU:35439, Release Date:2016-11-06
    Airport Island - Villa Park, SKU:34849, Release Date:2016-10-16
    Airport Island - Mariana Trench Resort, SKU:34847, Release Date:2016-10-16
    Airport Island - City Center, SKU:34845, Release Date:2016-10-16
    Airport Island - Airport, SKU:34843, Release Date:2016-10-16

    Thank you for taking the time, I'll pass it on to Daz. 

    We are told the category has been rebuilt, those ittems should now be working (and, we hope, any other omissions).

  • Richard HaseltineRichard Haseltine Posts: 100,546

    DarkS474 said:

    In this bundle:

    https://www.daz3d.com/lie-geo-scarification-tattoos-bundle-for-genesis-8

    The Interactive License option is missing on this included product only:

    https://www.daz3d.com/lie-geo-body-scarification-tattoos-for-genesis-8-males

    And so the included female version of the same product has the Interactive License option:

    https://www.daz3d.com/lie-geo-body-scarification-tattoos-for-genesis-8-female

    Obviously it doesn't make any sense to exclude the male product only from having the option.

    We will report this. Thank you.

  • Charlie JudgeCharlie Judge Posts: 12,702
    edited May 2023

    The $15 sale on licenses is not working. For any item I tried the price  of the interactive license remains full price in my cart. 

    Post edited by Charlie Judge on
  • Richard HaseltineRichard Haseltine Posts: 100,546

    Charlie Judge said:

    The $15 sale on licenses is not working. For any item I tried the price  of the interactive license remains full price in my cart. 

    Reported.

  • Richard HaseltineRichard Haseltine Posts: 100,546

    Richard Haseltine said:

    Charlie Judge said:

    The $15 sale on licenses is not working. For any item I tried the price  of the interactive license remains full price in my cart. 

    Reported.

    and fixed.

  • Charlie JudgeCharlie Judge Posts: 12,702

    Richard Haseltine said:

    Richard Haseltine said:

    Charlie Judge said:

    The $15 sale on licenses is not working. For any item I tried the price  of the interactive license remains full price in my cart. 

    Reported.

    and fixed.

    Thanks 

  • arks0ngarks0ng Posts: 273

    On May 23rd, I got a 'come back for $5 off' email that expired on May 22nd, so that's kinda funny.

    (Also the subject line or something has it spelt "alwasy in our thoughts' so that's also kinda funny)

  • Cris PalominoCris Palomino Posts: 11,324

    arks0ng said:

    On May 23rd, I got a 'come back for $5 off' email that expired on May 22nd, so that's kinda funny.

    (Also the subject line or something has it spelt "alwasy in our thoughts' so that's also kinda funny)

    You could send it to customer service and show them the dates. Perhaps it was sent in error or the incorrect one sent. 

  • DiscipleDisciple Posts: 93

    Still happening.

    Hallelujah!
    Disciple

    LightningError02.jpg
    1250 x 1076 - 133K
  • Charlie JudgeCharlie Judge Posts: 12,702

    Disciple said:

    Still happening.

    Hallelujah!
    Disciple

    Same for me

     Maid of Honor Textures sku 20050 -- lightning Deal $1.38; By itself in cart $1.69

    Nixtreme Boots 3 sku 18360 -- Lightning Deal $1.63; By itself in cart $2.00

  • LeanaLeana Posts: 11,645

    The hamster and Guinea pig themselves do list the rodent as required but the bundles don't.

  • Cris PalominoCris Palomino Posts: 11,324

    Leana said:

    The hamster and Guinea pig themselves do list the rodent as required but the bundles don't.

    Will let Daz know. 

This discussion has been closed.