New Genesis, New Sales Thread: Report Issues Here "Reporting Only"

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  • Hi, I'm trying to get the discount for the coupon code DIRTY-FIGHTING, I have selected the products from the catalogue provided; more specifically Technomancer Props Poses and Expressions for Genesis 8CDI Poses for Genesis 8 Male and Holt 8 and Aim & Shoot for Victoria 6 and Olympia 6 but when I apply the coupon it says it is not valid. Am I missing something?

    Thank you for your time

  • Cris PalominoCris Palomino Posts: 11,324

    javierquintanasanchez said:

    Hi, I'm trying to get the discount for the coupon code DIRTY-FIGHTING, I have selected the products from the catalogue provided; more specifically Technomancer Props Poses and Expressions for Genesis 8CDI Poses for Genesis 8 Male and Holt 8 and Aim & Shoot for Victoria 6 and Olympia 6 but when I apply the coupon it says it is not valid. Am I missing something?

    Thank you for your time

    do you also have a Dark Future new release in the cart as well? 

  • PerttiAPerttiA Posts: 10,024

    mnpala said:

    AlmightyQUEST said:

    I just grabbed the first to new releases on the list and it works for me, which two items were you trying?

    I tried the first two and they're okay. The one's I tried were:

     

    X-Fashion Oversize Jogger Set

    dForce Denim Outfit. 

    Yes, I put all remaining new items on the cart, the "dForce Denim Outfit for Genesis 9" and "Adventurer Poses for Nathan 9" didn't get the same discount as the others

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  • Richard HaseltineRichard Haseltine Posts: 100,546

    PerttiA said:

    mnpala said:

    AlmightyQUEST said:

    I just grabbed the first to new releases on the list and it works for me, which two items were you trying?

    I tried the first two and they're okay. The one's I tried were:

     

    X-Fashion Oversize Jogger Set

    dForce Denim Outfit. 

    Yes, I put all remaining new items on the cart, the "dForce Denim Outfit for Genesis 9" and "Adventurer Poses for Nathan 9" didn't get the same discount as the others

    Reported.

  • Richard HaseltineRichard Haseltine Posts: 100,546

    Richard Haseltine said:

    PerttiA said:

    mnpala said:

    AlmightyQUEST said:

    I just grabbed the first to new releases on the list and it works for me, which two items were you trying?

    I tried the first two and they're okay. The one's I tried were:

     

    X-Fashion Oversize Jogger Set

    dForce Denim Outfit. 

    Yes, I put all remaining new items on the cart, the "dForce Denim Outfit for Genesis 9" and "Adventurer Poses for Nathan 9" didn't get the same discount as the others

    Reported.

    and fixed.

  • barbultbarbult Posts: 24,223

    Hepburn Style dForce Dress lightning sale price is not honored in the cart. Lightning Sale and product page show $1.68. Cart shows $2.01.

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  • Richard HaseltineRichard Haseltine Posts: 100,546

    barbult said:

    Hepburn Style dForce Dress lightning sale price is not honored in the cart. Lightning Sale and product page show $1.68. Cart shows $2.01.

    Everyone has different Lightninig deals, you need to open a ticket.

  • barbultbarbult Posts: 24,223

    Richard Haseltine said:

    barbult said:

    Hepburn Style dForce Dress lightning sale price is not honored in the cart. Lightning Sale and product page show $1.68. Cart shows $2.01.

    Everyone has different Lightninig deals, you need to open a ticket.

    Sale is over. I just cleared the cart. It is not worth the hassle of a ticket.

  • PerttiAPerttiA Posts: 10,024

    SAVIN-7 is reduced by the token discount... Gives only $4.14 off instead of $7 off

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  • tsroemitsroemi Posts: 2,739

    PerttiA said:

    SAVIN-7 is reduced by the token discount... Gives only $4.14 off instead of $7 off

    Weird, I don't think it did that in my case. Maybe change the order of application or something? 

  • PerttiAPerttiA Posts: 10,024

    tsroemi said:

    PerttiA said:

    SAVIN-7 is reduced by the token discount... Gives only $4.14 off instead of $7 off

    Weird, I don't think it did that in my case. Maybe change the order of application or something? 

    Used 3-FOR-THIRTY instead to get an empty cart for the Gift card. 

  • paulawp (marahzen)paulawp (marahzen) Posts: 1,353
    edited May 2023

    tsroemi said:

    PerttiA said:

    SAVIN-7 is reduced by the token discount... Gives only $4.14 off instead of $7 off

    Weird, I don't think it did that in my case. Maybe change the order of application or something? 

    I'm seeing something similar when I test. Without tokens, SAVIN-7 seems to discount pretty much as expected, but with tokens applied, it takes off some but not $7. Perhaps best to use that one with stuff that the tokens don't help with, if you have tokens to use anyway.

    Post edited by paulawp (marahzen) on
  • PerttiAPerttiA Posts: 10,024
    edited May 2023

    paulawp (marahzen) said:

    tsroemi said:

    PerttiA said:

    SAVIN-7 is reduced by the token discount... Gives only $4.14 off instead of $7 off

    Weird, I don't think it did that in my case. Maybe change the order of application or something? 

    I'm seeing something similar when I test. Without tokens, SAVIN-7 seems to discount pretty much as expected, but with tokens applied, it takes off some but not $7. Perhaps best to use that one with stuff that the tokens don't help with.

    Yes, collecting an other cart with fewer tokens now and still SAVIN-7 isn't giving the full $7 off

    Pretty common problem with these $xx off discounts, as well as with the DAZ+ coupons - Common enough that I knew to check that it worked and it didn't and doesn't

    Post edited by PerttiA on
  • cherpenbeckcherpenbeck Posts: 1,411

    I see a gift card blink sale with 10% off, no buy-ins mentioned. Doesn't work, the 10% isn't applied.

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  • PerttiAPerttiA Posts: 10,024

    cherpenbeck said:

    I see a gift card blink sale with 10% off, no buy-ins mentioned. Doesn't work, the 10% isn't applied.

    Ended at 12:30 DazTime, about 1.5 hours ago 

  • cherpenbeckcherpenbeck Posts: 1,411

    Bad idea to then let it stay on the frontpage.

  • barbult said:

    Richard Haseltine said:

    barbult said:

    Cris Palomino said:

    miladyderyni_173d399f47 said:

    https://www.daz3d.com/valoria-for-arabella-7 

    Details & What's Included only mention Arabella 7 but Required Products only lists G3F.

    will report 

    Did you check? It looks OK for me.

    It was fixed about four hours ago.

    yes Thanks for the explanation.

    Wow that was fast. Bravi! 

  • zombietaggerungzombietaggerung Posts: 3,724
    edited May 2023

    Not really a sales issue, but the thumbnail for this: https://www.daz3d.com/dforce-indian-bride-outfit-for-genesis-9 is incredibly low-res when looking at the sale page or main shop page.

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    Post edited by zombietaggerung on
  • ainm.sloinneadhainm.sloinneadh Posts: 410
    edited May 2023

    I've a banner for a % off code that isn't working (doesn't even apply).

    Nevermind. Figured it out - can only have 1 item in the basket, which I misread as only working on one item.

    Post edited by ainm.sloinneadh on
  • Cris PalominoCris Palomino Posts: 11,324

    zombietaggerung said:

    Not really a sales issue, but the thumbnail for this: https://www.daz3d.com/dforce-indian-bride-outfit-for-genesis-9 is incredibly low-res when looking at the sale page or main shop page.

    Reported. 

  • barbult said:

    Hepburn Style dForce Dress lightning sale price is not honored in the cart. Lightning Sale and product page show $1.68. Cart shows $2.01.

    The same with Monique 8, too. $5.04 Deal, but $6.30 at my cart.
  • Cris PalominoCris Palomino Posts: 11,324

    LadyNightVamp said:

    barbult said:

    Hepburn Style dForce Dress lightning sale price is not honored in the cart. Lightning Sale and product page show $1.68. Cart shows $2.01.

    The same with Monique 8, too. $5.04 Deal, but $6.30 at my cart.

    The suggestion is to open a ticket, please. 

  • TheLionTheLion Posts: 24

    LadyNightVamp said:

    barbult said:

    Hepburn Style dForce Dress lightning sale price is not honored in the cart. Lightning Sale and product page show $1.68. Cart shows $2.01.

    The same with Monique 8, too. $5.04 Deal, but $6.30 at my cart.

    Did you also have other items in the cart? Asking, because I just had the same problem with Lighting Sale items, and I solved it by clearing the cart and only adding the Lighting Items I wanted to buy. I'm assuming, in my case at least, the Lighting Sale items just happened to also be part of another sale event, resulting in a conflict of discounts that somehow confused the item price calculation in the cart. Without any of the other items in the cart, the problem was resolved -- on my end at least.

  • LadyNightVampLadyNightVamp Posts: 42
    edited May 2023

    No, it was only Monique 8. But now the deal is over. 

    TheLion said:

    LadyNightVamp said:

    barbult said:

    Hepburn Style dForce Dress lightning sale price is not honored in the cart. Lightning Sale and product page show $1.68. Cart shows $2.01.

    The same with Monique 8, too. $5.04 Deal, but $6.30 at my cart.

    Did you also have other items in the cart? Asking, because I just had the same problem with Lighting Sale items, and I solved it by clearing the cart and only adding the Lighting Items I wanted to buy. I'm assuming, in my case at least, the Lighting Sale items just happened to also be part of another sale event, resulting in a conflict of discounts that somehow confused the item price calculation in the cart. Without any of the other items in the cart, the problem was resolved -- on my end at least.

    Post edited by Richard Haseltine on
  • PerttiAPerttiA Posts: 10,024

    So, we are not getting discount on Kala for getting the previous DO character, Nathan?

  • barbultbarbult Posts: 24,223

    LadyNightVamp said:

    barbult said:

    Hepburn Style dForce Dress lightning sale price is not honored in the cart. Lightning Sale and product page show $1.68. Cart shows $2.01.

    The same with Monique 8, too. $5.04 Deal, but $6.30 at my cart.

    There is something inherently wrong with the Lightning Deal cart prices, at least for some of us. I understand that mods can't fix it, but I don't understand why Daz doesn't address the problem. Why would they want a barrage of customer service tickets? Here is the latest Lightning failure for me. It is the only thing in the cart. I haven't applied any coupons or tokens. It is a simple one product in the cart and the price is wrong.
     

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  • PerttiAPerttiA Posts: 10,024

    Something is not working with the Lightning Deals...

    dForce MeriMay Multiform for Genesis 8 Female(s), offered for $3.36, but is $5.03 in the cart (with 40% token discount)
    Removing the tokens, the price is $8.39

    Not sending a ticket, this was just to let you know and fix whatever causes this as the problem seems to happen more often

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  • Charlie JudgeCharlie Judge Posts: 12,702
    edited May 2023

    I am seeing the same problem where my in cart price is higher than the lightning deals offer.

    ETA: I suspect it may be a problem with Lightning Deals interacting with the Build Your Own Fast Grab Flash Sale

    Post edited by Charlie Judge on
  • barbultbarbult Posts: 24,223

    Charlie Judge said:

    I am seeing the same problem where my in cart price is higher than the lightning deals offer.

    ETA: I suspect it may be a problem with Lightning Deals interacting with the Build Your Own Fast Grab Flash Sale

    Wouldn't that lower the price in the cart instead of making it higher than advertised? The higher cart price is not something that started today. I submitted a ticket with two examples, but I didn't ask for a refund, because I just emptied the cart instead of buying them.

  • Charlie JudgeCharlie Judge Posts: 12,702

    barbult said:

    Charlie Judge said:

    I am seeing the same problem where my in cart price is higher than the lightning deals offer.

    ETA: I suspect it may be a problem with Lightning Deals interacting with the Build Your Own Fast Grab Flash Sale

    Wouldn't that lower the price in the cart instead of making it higher than advertised? The higher cart price is not something that started today. I submitted a ticket with two examples, but I didn't ask for a refund, because I just emptied the cart instead of buying them.

    What I have been seeing is that Lightning Deal items that have been stacking with other sales are the ones that get a higher price in my cart. Not sure why, though. 

This discussion has been closed.