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New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

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  • frank0314frank0314 Posts: 14,248

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    Charlie Judge said:

    Cris Palomino said:

    Elor said:

    The Premier bundle coupon doesn't work on Lucas: I got a Coupon code is not valid error message when I tried to apply it on a cart with Lucas's bundle.

    Will ask. 

    Did you get any response to this? The Premier free character coupon still is not working on the Lucas character bundle even though the tip on the sale page and in today's email suggests that it should work. 

     

    UPDATE: The coupon now appears to be working; BUT using it when both The character bundle and the add-on bundle are in the cart causes the add-on bundle to increase significantly in price. I'm not sure if this is intended but it doesn't seem very fair to me. 

    No, that's not supposed to happen. Did you check out yet? If not, can you get us a screenshot so we can see what's going on?

    Nope I haven't checked out yet but Elor already provided an example. Please fix 

     

    From Elor's post:

    out the coupon:

    With the coupon:

    Can you try again, please

  • Charlie JudgeCharlie Judge Posts: 12,866

    frank0314 said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    Charlie Judge said:

    Cris Palomino said:

    Elor said:

    The Premier bundle coupon doesn't work on Lucas: I got a Coupon code is not valid error message when I tried to apply it on a cart with Lucas's bundle.

    Will ask. 

    Did you get any response to this? The Premier free character coupon still is not working on the Lucas character bundle even though the tip on the sale page and in today's email suggests that it should work. 

     

    UPDATE: The coupon now appears to be working; BUT using it when both The character bundle and the add-on bundle are in the cart causes the add-on bundle to increase significantly in price. I'm not sure if this is intended but it doesn't seem very fair to me. 

    No, that's not supposed to happen. Did you check out yet? If not, can you get us a screenshot so we can see what's going on?

    Nope I haven't checked out yet but Elor already provided an example. Please fix 

    Can you try again, please

    The coupon for a free bundle seems to fixed and no longer increases the price of the add-on bundle. Thanks

    Now the only problem seems to be that adding one of the additional items (for example one of the textures) does not result in the extra 30% discount. Is there any chance that could be fixed also? 

  • frank0314frank0314 Posts: 14,248

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    Charlie Judge said:

    Cris Palomino said:

    Elor said:

    The Premier bundle coupon doesn't work on Lucas: I got a Coupon code is not valid error message when I tried to apply it on a cart with Lucas's bundle.

    Will ask. 

    Did you get any response to this? The Premier free character coupon still is not working on the Lucas character bundle even though the tip on the sale page and in today's email suggests that it should work. 

     

    UPDATE: The coupon now appears to be working; BUT using it when both The character bundle and the add-on bundle are in the cart causes the add-on bundle to increase significantly in price. I'm not sure if this is intended but it doesn't seem very fair to me. 

    No, that's not supposed to happen. Did you check out yet? If not, can you get us a screenshot so we can see what's going on?

    Nope I haven't checked out yet but Elor already provided an example. Please fix 

    Can you try again, please

    The coupon for a free bundle seems to fixed and no longer increases the price of the add-on bundle. Thanks

    Now the only problem seems to be that adding one of the additional items (for example one of the textures) does not result in the extra 30% discount. Is there any chance that could be fixed also? 

    Which 30% are you trying to use?

  • Charlie JudgeCharlie Judge Posts: 12,866

    frank0314 said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    Charlie Judge said:

    Cris Palomino said:

    Elor said:

    The Premier bundle coupon doesn't work on Lucas: I got a Coupon code is not valid error message when I tried to apply it on a cart with Lucas's bundle.

    Will ask. 

    Did you get any response to this? The Premier free character coupon still is not working on the Lucas character bundle even though the tip on the sale page and in today's email suggests that it should work. 

     

    UPDATE: The coupon now appears to be working; BUT using it when both The character bundle and the add-on bundle are in the cart causes the add-on bundle to increase significantly in price. I'm not sure if this is intended but it doesn't seem very fair to me. 

    No, that's not supposed to happen. Did you check out yet? If not, can you get us a screenshot so we can see what's going on?

    Nope I haven't checked out yet but Elor already provided an example. Please fix 

    Can you try again, please

    The coupon for a free bundle seems to fixed and no longer increases the price of the add-on bundle. Thanks

    Now the only problem seems to be that adding one of the additional items (for example one of the textures) does not result in the extra 30% discount. Is there any chance that could be fixed also? 

    Which 30% are you trying to use?

    The one in the sale ad. 

    Lucas additional new releases.jpg
    1375 x 801 - 164K
  • ElorElor Posts: 1,851

    It feels like the usual 30% discount applied to all new releases.

  • frank0314frank0314 Posts: 14,248

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    Charlie Judge said:

    Cris Palomino said:

    Elor said:

    The Premier bundle coupon doesn't work on Lucas: I got a Coupon code is not valid error message when I tried to apply it on a cart with Lucas's bundle.

    Will ask. 

    Did you get any response to this? The Premier free character coupon still is not working on the Lucas character bundle even though the tip on the sale page and in today's email suggests that it should work. 

     

    UPDATE: The coupon now appears to be working; BUT using it when both The character bundle and the add-on bundle are in the cart causes the add-on bundle to increase significantly in price. I'm not sure if this is intended but it doesn't seem very fair to me. 

    No, that's not supposed to happen. Did you check out yet? If not, can you get us a screenshot so we can see what's going on?

    Nope I haven't checked out yet but Elor already provided an example. Please fix 

    Can you try again, please

    The coupon for a free bundle seems to fixed and no longer increases the price of the add-on bundle. Thanks

    Now the only problem seems to be that adding one of the additional items (for example one of the textures) does not result in the extra 30% discount. Is there any chance that could be fixed also? 

    Which 30% are you trying to use?

    The one in the sale ad. 

    We're gonna need to see your full cart, please.

  • Charlie JudgeCharlie Judge Posts: 12,866
    edited January 23

    frank0314 said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    Charlie Judge said:

    Cris Palomino said:

    Elor said:

    The Premier bundle coupon doesn't work on Lucas: I got a Coupon code is not valid error message when I tried to apply it on a cart with Lucas's bundle.

    Will ask. 

    Did you get any response to this? The Premier free character coupon still is not working on the Lucas character bundle even though the tip on the sale page and in today's email suggests that it should work. 

     

    UPDATE: The coupon now appears to be working; BUT using it when both The character bundle and the add-on bundle are in the cart causes the add-on bundle to increase significantly in price. I'm not sure if this is intended but it doesn't seem very fair to me. 

    No, that's not supposed to happen. Did you check out yet? If not, can you get us a screenshot so we can see what's going on?

    Nope I haven't checked out yet but Elor already provided an example. Please fix 

    Can you try again, please

    The coupon for a free bundle seems to fixed and no longer increases the price of the add-on bundle. Thanks

    Now the only problem seems to be that adding one of the additional items (for example one of the textures) does not result in the extra 30% discount. Is there any chance that could be fixed also? 

    Which 30% are you trying to use?

    The one in the sale ad. 

    We're gonna need to see your full cart, please.

    cart without additional  item:

    cart with additional item: 

    cart without additional item..jpg
    1797 x 636 - 133K
    cart with additional item.jpg
    1760 x 574 - 124K
    Post edited by Charlie Judge on
  • Richard HaseltineRichard Haseltine Posts: 102,199

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    Charlie Judge said:

    Cris Palomino said:

    Elor said:

    The Premier bundle coupon doesn't work on Lucas: I got a Coupon code is not valid error message when I tried to apply it on a cart with Lucas's bundle.

    Will ask. 

    Did you get any response to this? The Premier free character coupon still is not working on the Lucas character bundle even though the tip on the sale page and in today's email suggests that it should work. 

     

    UPDATE: The coupon now appears to be working; BUT using it when both The character bundle and the add-on bundle are in the cart causes the add-on bundle to increase significantly in price. I'm not sure if this is intended but it doesn't seem very fair to me. 

    No, that's not supposed to happen. Did you check out yet? If not, can you get us a screenshot so we can see what's going on?

    Nope I haven't checked out yet but Elor already provided an example. Please fix 

    Can you try again, please

    The coupon for a free bundle seems to fixed and no longer increases the price of the add-on bundle. Thanks

    Now the only problem seems to be that adding one of the additional items (for example one of the textures) does not result in the extra 30% discount. Is there any chance that could be fixed also? 

    Which 30% are you trying to use?

    The one in the sale ad. 

    We're gonna need to see your full cart, please.

    cart without additional  item:

    cart with additional item: 

    You are adding the non-bundle texture add-on for the clothing set, not the clothign bundle (assuming that was what you wanted).

  • Charlie JudgeCharlie Judge Posts: 12,866

    Richard Haseltine said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    Charlie Judge said:

    Cris Palomino said:

    Elor said:

    The Premier bundle coupon doesn't work on Lucas: I got a Coupon code is not valid error message when I tried to apply it on a cart with Lucas's bundle.

    Will ask. 

    Did you get any response to this? The Premier free character coupon still is not working on the Lucas character bundle even though the tip on the sale page and in today's email suggests that it should work. 

     

    UPDATE: The coupon now appears to be working; BUT using it when both The character bundle and the add-on bundle are in the cart causes the add-on bundle to increase significantly in price. I'm not sure if this is intended but it doesn't seem very fair to me. 

    No, that's not supposed to happen. Did you check out yet? If not, can you get us a screenshot so we can see what's going on?

    Nope I haven't checked out yet but Elor already provided an example. Please fix 

    Can you try again, please

    The coupon for a free bundle seems to fixed and no longer increases the price of the add-on bundle. Thanks

    Now the only problem seems to be that adding one of the additional items (for example one of the textures) does not result in the extra 30% discount. Is there any chance that could be fixed also? 

    Which 30% are you trying to use?

    The one in the sale ad. 

    We're gonna need to see your full cart, please.

    cart without additional  item:

    cart with additional item: 

    You are adding the non-bundle texture add-on for the clothing set, not the clothign bundle (assuming that was what you wanted).

    I just want the texture. I don't want the clothing set becauise I get a lot of it (except the textures) in other bundles; Anyway the ad indicated the discount applied with any of the additional items 

  • Richard HaseltineRichard Haseltine Posts: 102,199

    Charlie Judge said:

    Richard Haseltine said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    frank0314 said:

    Charlie Judge said:

    Charlie Judge said:

    Cris Palomino said:

    Elor said:

    The Premier bundle coupon doesn't work on Lucas: I got a Coupon code is not valid error message when I tried to apply it on a cart with Lucas's bundle.

    Will ask. 

    Did you get any response to this? The Premier free character coupon still is not working on the Lucas character bundle even though the tip on the sale page and in today's email suggests that it should work. 

     

    UPDATE: The coupon now appears to be working; BUT using it when both The character bundle and the add-on bundle are in the cart causes the add-on bundle to increase significantly in price. I'm not sure if this is intended but it doesn't seem very fair to me. 

    No, that's not supposed to happen. Did you check out yet? If not, can you get us a screenshot so we can see what's going on?

    Nope I haven't checked out yet but Elor already provided an example. Please fix 

    Can you try again, please

    The coupon for a free bundle seems to fixed and no longer increases the price of the add-on bundle. Thanks

    Now the only problem seems to be that adding one of the additional items (for example one of the textures) does not result in the extra 30% discount. Is there any chance that could be fixed also? 

    Which 30% are you trying to use?

    The one in the sale ad. 

    We're gonna need to see your full cart, please.

    cart without additional  item:

    cart with additional item: 

    You are adding the non-bundle texture add-on for the clothing set, not the clothign bundle (assuming that was what you wanted).

    I just want the texture. I don't want the clothing set becauise I get a lot of it (except the textures) in other bundles; Anyway the ad indicated the discount applied with any of the additional items 

    No, the "additional" applies to the items (that is, the ones not in the bundle), not the 30% - that is just the base 30% on new releases.

  • protosyntheticprotosynthetic Posts: 164
    edited January 24

    EXTRA-WISH coupon is not valid. ( https://www.daz3d.com/culvert-staycation which is no longer a new item as of today)

    Post edited by protosynthetic on
  • HylasHylas Posts: 5,064

    EXTRA-WISH isn't working for me on below item, it's been in my wish list for a while

    https://www.daz3d.com/fk-dforce-luxe-chains-for-genesis-8-81-and-9-bundle

  • NathNath Posts: 2,844
    edited January 24

    EXTRA-WISH also not working on New items from my wishlist

    EDIT: working now

    Post edited by Nath on
  • Hemi426Hemi426 Posts: 224

    EXTRA-WISH is still not working for me...tried several items that are in my wishlist for quite some time.

  • Jorune2112Jorune2112 Posts: 23

    EXTRA-WISH coupon is not valid

  • Cris PalominoCris Palomino Posts: 11,603

    Hemi426 said:

    EXTRA-WISH is still not working for me...tried several items that are in my wishlist for quite some time.

    Verified and reported. 

  • Cris PalominoCris Palomino Posts: 11,603

    Jorune2112 said:

    EXTRA-WISH coupon is not valid

    Copy corrected as it requires a purchase which is now stipulated in the text. 

  • protosyntheticprotosynthetic Posts: 164
    edited January 24

    Would be great if perhaps the company took an L when they forget to add a caveat, "well, this is what we advertised, so this is what we have to roll with." Seems like it would come off more honest that way.

    Post edited by protosynthetic on
  • barbultbarbult Posts: 24,704

    If Daz had to honor what they advertise, they might be more careful to create the ads accurately. Why are so many things broken every day until customers complain and moderators report? If Daz can fix things later, why can't they do them right initially? Day after day, year after year, this continues to boggles my mind.

  • NathNath Posts: 2,844

    There are no download options on the page and no download in the Product Library for https://www.daz3d.com/se-futuristic-hall

     

  • Cris PalominoCris Palomino Posts: 11,603

    Nath said:

    There are no download options on the page and no download in the Product Library for https://www.daz3d.com/se-futuristic-hall

     

    Thanks, will report. 

  • ainm.sloinneadhainm.sloinneadh Posts: 522

    barbult said:

    If Daz had to honor what they advertise, they might be more careful to create the ads accurately. Why are so many things broken every day until customers complain and moderators report? If Daz can fix things later, why can't they do them right initially? Day after day, year after year, this continues to boggles my mind.

    It's so easy to check that their test environment must be fundamentally broken.

  • xyer0xyer0 Posts: 6,016

    ainm.sloinneadh said:

    barbult said:

    If Daz had to honor what they advertise, they might be more careful to create the ads accurately. Why are so many things broken every day until customers complain and moderators report? If Daz can fix things later, why can't they do them right initially? Day after day, year after year, this continues to boggles my mind.

    It's so easy to check that their test environment must be fundamentally broken.

    Test environment?! You're lookin' at it! 

  • jldischertjldischert Posts: 16

    Cris Palomino said:

    Jorune2112 said:

    EXTRA-WISH coupon is not valid

    Copy corrected as it requires a purchase which is now stipulated in the text. 

    I have two "picturesque" new releases in my cart and it still states "coupon not valid." 

  • frank0314frank0314 Posts: 14,248

    jldischert said:

    Cris Palomino said:

    Jorune2112 said:

    EXTRA-WISH coupon is not valid

    Copy corrected as it requires a purchase which is now stipulated in the text. 

    I have two "picturesque" new releases in my cart and it still states "coupon not valid." 

    Do you have any wishlist items in your cart? That coupon is for wishlist items.

  • tsroemitsroemi Posts: 2,857

    barbult said:

    If Daz had to honor what they advertise, they might be more careful to create the ads accurately. Why are so many things broken every day until customers complain and moderators report? If Daz can fix things later, why can't they do them right initially? Day after day, year after year, this continues to boggles my mind.

    Because people keep buying regardless, I think. 

  • Tiffanie Gray - IDLMTiffanie Gray - IDLM Posts: 563

    Extra-wish not working for me either with wishlist items in cart and 2 Picturesque items in cart) Vivaldi(Chrome) browser.

  • frank0314frank0314 Posts: 14,248
    edited January 24

    jldischert Tiffanie Gray - IDLM jldischert I just tested it, and it's working for me. How old were the products you are using? Can we get screenshots of cart from those that is not working for?

    Post edited by frank0314 on
  • TriCounterTriCounter Posts: 558
    edited January 24

    -

    Post edited by TriCounter on
  • carrie58carrie58 Posts: 4,001

    Not sure if this is a sale issue or not but unable to use Amazon pay ......

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