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New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

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  • TomhipTomhip Posts: 431
    edited January 23

    Cris Palomino said:

    tsroemi said:

    I don't think this makes sense: There's a discount offer if you buy the Lucas Character Bundle and the Everyday Masculine Clothing Bundle together, but both include the Parka Outfit, as far as I can see. So one would be buying it twice? Or am I misreading things here?

    You get a much higher discount when all three bundles in the cart, so does kinda compensate. Pretty good discount for two. You'd have to decide if it's enough.

    No you don't? You only get discount for 2 out of 3, so the most sensible thing to do would be buy character + addon and then textures separately as the Clothing bundle is just all clothes plus texture packs.

    Post edited by Tomhip on
  • ElorElor Posts: 1,851

    The Premier bundle coupon doesn't work on Lucas: I got a Coupon code is not valid error message when I tried to apply it on a cart with Lucas's bundle.

  • protosyntheticprotosynthetic Posts: 164

    Elor said:

    The Premier bundle coupon doesn't work on Lucas: I got a Coupon code is not valid error message when I tried to apply it on a cart with Lucas's bundle.

    To be fair, the only premier perk explicitly mentioned on the whole sales page is an extra morph via Daz Connect. My guess is that it's intentional.

  • ElorElor Posts: 1,851

    protosynthetic said:

    To be fair, the only premier perk explicitly mentioned on the whole sales page is an extra morph via Daz Connect. My guess is that it's intentional.

    You missed the small characters:

    Tip: Use your Monthly Character Coupon found in your Account Page to get Lucas 9 FREE and complete your collection!

  • protosyntheticprotosynthetic Posts: 164

    Ah, right. Always the small print. All right, well, hope it gets fixed. I want this one more than the leftovers on the bundle page, and I have to use that coupon somehow...

  • Cris PalominoCris Palomino Posts: 11,603
    edited January 23

    Tomhip said:

    Cris Palomino said:

    tsroemi said:

    I don't think this makes sense: There's a discount offer if you buy the Lucas Character Bundle and the Everyday Masculine Clothing Bundle together, but both include the Parka Outfit, as far as I can see. So one would be buying it twice? Or am I misreading things here?

    You get a much higher discount when all three bundles in the cart, so does kinda compensate. Pretty good discount for two. You'd have to decide if it's enough.

    No you don't? You only get discount for 2 out of 3, so the most sensible thing to do would be buy character + addon and then textures separately as the Clothing bundle is just all clothes plus texture packs.

    Aha! I figured out wat happened. It does work as you say. 

    There had been an issue with the tokens not applying and didn't realize that when I added the third bundle, it wasn't a further discount for that third bundle; it was that the tokens finally discounted.

    Thus, I will indeed report and enquirer with Daz.

    Post edited by Cris Palomino on
  • Cris PalominoCris Palomino Posts: 11,603

    Elor said:

    The Premier bundle coupon doesn't work on Lucas: I got a Coupon code is not valid error message when I tried to apply it on a cart with Lucas's bundle.

    Will ask. 

  • TriCounterTriCounter Posts: 558

    Will try again....

    While I understand you are asking if Lucas should be a free character bundle, the list of option for free character bundles has totally changed today with many, many vanishing... Is that correct?

    https://www.daz3d.com/premier-characters

    I only ask as I purchased a subscripion based on a much larger list of characters and would like to understand the rules of when the list changes?

  • ElorElor Posts: 1,851

    The larger list was a limited promotion, which started a week ago and lasted five days.

    The usual selection have between 8 to 10 characters and the newest bundles only stay in it for a time (I think it's 2 weeks). Older items are usually included for a longer time, but there is, afaik, no clear rule on how long they will be part of the selection.

  • frank0314frank0314 Posts: 14,248

    As stated, that was a special promotion that went on for 5 days and what if being offered now is the typical.

  • TriCounterTriCounter Posts: 558
    edited January 23

    frank0314 said:

    As stated, that was a special promotion that went on for 5 days and what if being offered now is the typical.

    I know it's just unfortunate that I decided to suscribe based on the list in the special promo without knowing.

    Is it possible you can point me to the email, link or day the promo was emailed, I can't see the details 

    Post edited by TriCounter on
  • ElorElor Posts: 1,851
    edited January 23

    If you're subscribed to Daz emails, the one sent the day the promotion started was named 'Get Ready for Bundle Bonanza' and it was sent January the 16th.

    bundle_palooza.jpg
    1112 x 644 - 203K
    Post edited by Elor on
  • frank0314frank0314 Posts: 14,248

    Elor said:

    If you're subscribed to Daz emails, the one sent the day the promotion started was named 'Get Ready for Bundle Bonanza' and it was sent January the 16th.

    Thank you! I was just looking for it.

  • maikdeckermaikdecker Posts: 2,752

    Yesterday's error: PN Areum misses the Genesis 9 designation in it's name

  • TriCounterTriCounter Posts: 558

    Elor said:

    If you're subscribed to Daz emails, the one sent the day the promotion started was named 'Get Ready for Bundle Bonanza' and it was sent January the 16th.

     

    While I have that email it's never auctually mentioned or explained.  I can't see any explanation at all in the email .... Now when you get to the link...Yes I see but.

    For someone who has no idea the usual amount of usual character bundles it's a very odd bit of marketing.

    A very missable bit of explanation, I guss it's just me.not understanding :(

     

  • Charlie JudgeCharlie Judge Posts: 12,866
    edited January 23

    Cris Palomino said:

    Elor said:

    The Premier bundle coupon doesn't work on Lucas: I got a Coupon code is not valid error message when I tried to apply it on a cart with Lucas's bundle.

    Will ask. 

    Did you get any response to this? The Premier free character coupon still is not working on the Lucas character bundle even though the tip on the sale page and in today's email suggests that it should work. 

    Post edited by Charlie Judge on
  • Charlie JudgeCharlie Judge Posts: 12,866

    Charlie Judge said:

    Cris Palomino said:

    Elor said:

    The Premier bundle coupon doesn't work on Lucas: I got a Coupon code is not valid error message when I tried to apply it on a cart with Lucas's bundle.

    Will ask. 

    Did you get any response to this? The Premier free character coupon still is not working on the Lucas character bundle even though the tip on the sale page and in today's email suggests that it should work. 

     

    UPDATE: The coupon now appears to be working; BUT using it when both The character bundle and the add-on bundle are in the cart causes the add-on bundle to increase significantly in price. I'm not sure if this is intended but it doesn't seem very fair to me. 

  • Charlie JudgeCharlie Judge Posts: 12,866

    Now adding one of the additional new releases (such as one of the textures) is no longer giving a 30% additional discount. Please fix.

  • frank0314frank0314 Posts: 14,248

    Charlie Judge said:

    Charlie Judge said:

    Cris Palomino said:

    Elor said:

    The Premier bundle coupon doesn't work on Lucas: I got a Coupon code is not valid error message when I tried to apply it on a cart with Lucas's bundle.

    Will ask. 

    Did you get any response to this? The Premier free character coupon still is not working on the Lucas character bundle even though the tip on the sale page and in today's email suggests that it should work. 

     

    UPDATE: The coupon now appears to be working; BUT using it when both The character bundle and the add-on bundle are in the cart causes the add-on bundle to increase significantly in price. I'm not sure if this is intended but it doesn't seem very fair to me. 

    No, that's not supposed to happen. Did you check out yet? If not, can you get us a screenshot so we can see what's going on?

  • ElorElor Posts: 1,851
    edited January 23

    Without the coupon:

    With the coupon:

    cart_no_coupon.jpg
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    cart_coupon.jpg
    662 x 383 - 39K
    Post edited by Elor on
  • Phoenix1966Phoenix1966 Posts: 1,708

    Orange Banner coupon doesn't seem to be working.

    image_2025-01-23_113842020.png
    1836 x 1518 - 331K
  • TomhipTomhip Posts: 431
    edited January 23

    Phoenix1966 said:

    Orange Banner coupon doesn't seem to be working.

    Yeah the cupon gets applied but does not change any prices. Not for any Lucas 9 bundles at least where it would be most welcome.

    Just says not valid, wont actually appliy.

    Post edited by Tomhip on
  • paulawp (marahzen)paulawp (marahzen) Posts: 1,444

    Tomhip said:

    Phoenix1966 said:

    Orange Banner coupon doesn't seem to be working.

    Yeah the cupon gets applied but does not change any prices. Not for any Lucas 9 bundles at least where it would be most welcome.

    I get "Coupon Code is not valid" when I try to apply to a cart with the two Lucas 9 bundles and a new thing from earlier in the week. The ad doesn't exclude new releases. 

  • Charlie JudgeCharlie Judge Posts: 12,866

    paulawp (marahzen) said:

    Tomhip said:

    Phoenix1966 said:

    Orange Banner coupon doesn't seem to be working.

    Yeah the cupon gets applied but does not change any prices. Not for any Lucas 9 bundles at least where it would be most welcome.

    I get "Coupon Code is not valid" when I try to apply to a cart with the two Lucas 9 bundles and a new thing from earlier in the week. The ad doesn't exclude new releases. 

    The coupon is not working for me either. 

  • 3Ddreamer3Ddreamer Posts: 1,312

    Doesn't work on New Releases. Doesn't work on older Releases, Doesn't work on things with or without a discount. No combination I tried.

    Doesn't work and ends at Midnight Mountain Time. :-(

  • Jorune2112Jorune2112 Posts: 23

    Orange banner coupon not working here either.

  • Charlie JudgeCharlie Judge Posts: 12,866

    frank0314 said:

    Charlie Judge said:

    Charlie Judge said:

    Cris Palomino said:

    Elor said:

    The Premier bundle coupon doesn't work on Lucas: I got a Coupon code is not valid error message when I tried to apply it on a cart with Lucas's bundle.

    Will ask. 

    Did you get any response to this? The Premier free character coupon still is not working on the Lucas character bundle even though the tip on the sale page and in today's email suggests that it should work. 

     

    UPDATE: The coupon now appears to be working; BUT using it when both The character bundle and the add-on bundle are in the cart causes the add-on bundle to increase significantly in price. I'm not sure if this is intended but it doesn't seem very fair to me. 

    No, that's not supposed to happen. Did you check out yet? If not, can you get us a screenshot so we can see what's going on?

    Nope I haven't checked out yet but Elor already provided an example. Please fix 

     

    From Elor's post:

    out the coupon:

    With the coupon:

  • frank0314frank0314 Posts: 14,248

    Reported all this

  • paulawp (marahzen)paulawp (marahzen) Posts: 1,444

    I was just able to apply the LUCAS-DEBUT orange banner coupon.

  • frank0314frank0314 Posts: 14,248

    ATM the banner LUCAS-DEBUT is working. You may need to do a hard refresh. They are working on the bundle coupon.

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