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New Genesis, New Sales Thread: Report Issues Here "Reporting Only"

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  • Bunyip02Bunyip02 Posts: 8,544

    Charlie Judge said:

    barbult said:

    Bunyip02 said:

    barbult said:

    FLash sale URL is bad. It is missing the slash between com and big.

    Getting an OOPS message

    Of course, because their URL is misformed. Use https://www.daz3d.com/big-savings-on-lots-of-items

    It is now working for me. So maybe it has been fixed and is a cache issue for you. Try a hard refresh 

    Now working - was a cache issue !

  • davesodaveso Posts: 6,962

    Charlie Judge said:

    Cris Palomino said:

    Charlie Judge said:

    I still have both the "Saddle Up Your New Horse" (Horse 3 bundles for just the price of owned items) and the "A FREE Gift Straight From the Horse’s Mouth" orange banners showing; but neither one of them is working. The Horse 3 bundles are not free even though I own all the items and the discount codes in the 'Horse's Mouth' banner don't work and come back 'coupon code invalid'. Please fix.

    1FREEGIFT didn't work for me either. Will report both, may not happen till office hours. 

    Well, it appears that DAZ has 'fixed' the problem by simply removing the messages. Way to go DAZ!

     

    Richard Haseltine said:

    We are told that the bundle should have had the same pay only for what you don't already own as the other horse bundles. Unfortunately this is unlikely to be fixed before Monday, but if you purchase and open a support ticket you should get a refund (assuming the process cannot be automated). In this case you could point out that you were meant to be getting a discount on the bundle, which I would assume would be cheaper than the poses on their own, and ask them to adjust the order and price to match.

    BUT, despite Richard's post, they have not made the  Daz Horse 3 Reindeer Add-On Bundle available for "pay only for the items you don't own". Definitely not happy. angry

    this place is actually more frustrating than anything 

  • TomhipTomhip Posts: 374
    edited February 2023

    Not sure why, but the price I get for flash sale is $2.09 per item, regardless if its 1 or 10 items. Also it seems to be repeatable... which is tempting...

    Post edited by Tomhip on
  • Richard HaseltineRichard Haseltine Posts: 100,493

    daveso said:

    Charlie Judge said:

    Cris Palomino said:

    Charlie Judge said:

    I still have both the "Saddle Up Your New Horse" (Horse 3 bundles for just the price of owned items) and the "A FREE Gift Straight From the Horse’s Mouth" orange banners showing; but neither one of them is working. The Horse 3 bundles are not free even though I own all the items and the discount codes in the 'Horse's Mouth' banner don't work and come back 'coupon code invalid'. Please fix.

    1FREEGIFT didn't work for me either. Will report both, may not happen till office hours. 

    Well, it appears that DAZ has 'fixed' the problem by simply removing the messages. Way to go DAZ!

     

    Richard Haseltine said:

    We are told that the bundle should have had the same pay only for what you don't already own as the other horse bundles. Unfortunately this is unlikely to be fixed before Monday, but if you purchase and open a support ticket you should get a refund (assuming the process cannot be automated). In this case you could point out that you were meant to be getting a discount on the bundle, which I would assume would be cheaper than the poses on their own, and ask them to adjust the order and price to match.

    BUT, despite Richard's post, they have not made the  Daz Horse 3 Reindeer Add-On Bundle available for "pay only for the items you don't own". Definitely not happy. angry

    this place is actually more frustrating than anything 

    I think the horse offers, both the buy for the price of items not owned and the onsite message, ended at the end of Sunday - that was my fear when I posted, hence the suggestion to check out and then ask for a refund on the excess.

  • PerttiAPerttiA Posts: 10,024

    Tomhip said:

    Not sure why, but the price I get for flash sale is $2.09 per item, regardless if its 1 or 10 items. Also it seems to be repeatable... which is tempting...

    It doesn't say "Usable Once", therefore it's intentional.

  • Charlie JudgeCharlie Judge Posts: 12,701
    edited February 2023

    Richard Haseltine said:

    daveso said:

    Charlie Judge said:

    Cris Palomino said:

    Charlie Judge said:

    I still have both the "Saddle Up Your New Horse" (Horse 3 bundles for just the price of owned items) and the "A FREE Gift Straight From the Horse’s Mouth" orange banners showing; but neither one of them is working. The Horse 3 bundles are not free even though I own all the items and the discount codes in the 'Horse's Mouth' banner don't work and come back 'coupon code invalid'. Please fix.

    1FREEGIFT didn't work for me either. Will report both, may not happen till office hours. 

    Well, it appears that DAZ has 'fixed' the problem by simply removing the messages. Way to go DAZ!

     

    Richard Haseltine said:

    We are told that the bundle should have had the same pay only for what you don't already own as the other horse bundles. Unfortunately this is unlikely to be fixed before Monday, but if you purchase and open a support ticket you should get a refund (assuming the process cannot be automated). In this case you could point out that you were meant to be getting a discount on the bundle, which I would assume would be cheaper than the poses on their own, and ask them to adjust the order and price to match.

    BUT, despite Richard's post, they have not made the  Daz Horse 3 Reindeer Add-On Bundle available for "pay only for the items you don't own". Definitely not happy. angry

    this place is actually more frustrating than anything 

    I think the horse offers, both the buy for the price of items not owned and the onsite message, ended at the end of Sunday - that was my fear when I posted, hence the suggestion to check out and then ask for a refund on the excess.

    Well, I thought from your post that it would be fixed on Monday if not before. But I guess I was wrong. I checked many times on both Saturday and Sunday but it was never fixed; so, no Reindeer Bundle for me  crying

    Post edited by Charlie Judge on
  • doubledeviantdoubledeviant Posts: 1,130
    edited February 2023
    "Still Mad Releases
    Get up to 60% OFF"

    appears to be untrue - max discount in cart for Still Mad Releases seems to be 55% off.
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    Post edited by doubledeviant on
  • GordigGordig Posts: 10,037

    Not a sales issue, but LOL at this promo:

  • Cris PalominoCris Palomino Posts: 11,315

    doubledeviant said:

    "Still Mad Releases
    Get up to 60% OFF"

    appears to be untrue - max discount in cart for Still Mad Releases seems to be 55% off.

    I've inquired. 

  • Charlie JudgeCharlie Judge Posts: 12,701

    Cris Palomino said:

    doubledeviant said:

    "Still Mad Releases
    Get up to 60% OFF"

    appears to be untrue - max discount in cart for Still Mad Releases seems to be 55% off.

    I've inquired. 

    I don't see where it says you get 60% off still new releases.

    However, if you purchase 2 debut or still releases you can get a 59% discount on the mad artists store's; then you get get an extra discount for items older than July 2022 for a grater than 60% discount.

  • PerttiAPerttiA Posts: 10,024

    Charlie Judge said:

    I don't see where it says you get 60% off still new releases.

    However, if you purchase 2 debut or still releases you can get a 59% discount on the mad artists store's; then you get get an extra discount for items older than July 2022 for a grater than 60% discount.

    Up to 80% off... 

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  • doubledeviantdoubledeviant Posts: 1,130
    Charlie Judge said:

    Cris Palomino said:

    doubledeviant said:

    "Still Mad Releases
    Get up to 60% OFF"

    appears to be untrue - max discount in cart for Still Mad Releases seems to be 55% off.

    I've inquired. 

    I don't see where it says you get 60% off still new releases.

    However, if you purchase 2 debut or still releases you can get a 59% discount on the mad artists store's; then you get get an extra discount for items older than July 2022 for a grater than 60% discount.

    A screenshot of the quoted text is attached to the post - is it not showing for you? I recall some problems with attachments a while back - maybe it's not visible to others.

    Cris Palomino said:

    doubledeviant said:

    "Still Mad Releases
    Get up to 60% OFF"

    appears to be untrue - max discount in cart for Still Mad Releases seems to be 55% off.

    I've inquired. 

    Any word on this? That extra bit might tip the scales in favor of a potential cart.
  • DanaTADanaTA Posts: 13,198

    Gordig said:

    Not a sales issue, but LOL at this promo:

    Nobody does proof-reading anymore!  Even on news sites and scientific reports, I see misspellings.  Kind of sad.

    Dana 

  • Charlie JudgeCharlie Judge Posts: 12,701

    doubledeviant said:

    A screenshot of the quoted text is attached to the post - is it not showing for you? I recall some problems with attachments a while back - maybe it's not visible to others.

    Yes I see your attacment; but I'm not finding it the banner ad I see.  All I see is 

    Still Mad Releases

    Get up to 55% off

  • doubledeviantdoubledeviant Posts: 1,130
    Charlie Judge said:

    doubledeviant said:

    A screenshot of the quoted text is attached to the post - is it not showing for you? I recall some problems with attachments a while back - maybe it's not visible to others.

    Yes I see your attacment; but I'm not finding it the banner ad I see.  All I see is 

    Still Mad Releases

    Get up to 55% off

    Apparently it was recently changed - it still said 60% last time I posted. The "fix" was changing the banner rather than matching the advertised discount.

    It would seem that Daz sales are so convoluted that Daz staff has trouble calculating the right numbers themselves.
  • ArtAngelArtAngel Posts: 1,685
    edited February 2023

    Well this is a first. Daz sold me nothing ;).Just an FYI for anyone who has or wants it. I put in a ticket.

    Edit: They showed up in a weird location.

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    Post edited by ArtAngel on
  • NerevarineNerevarine Posts: 169

    Got an orange banner for 85% off up to 3 Daz Originals. Added 3 to my cart, and only 2 of them get the discount. I followed the link from the banner to see applicable items, and all looks fine to me, but maybe I'm overlooking something :) https://www.daz3d.com/betty-be-my-valentine is what refuses to discount.

  • LeanaLeana Posts: 11,640
    edited March 2023

    Nerevarine said:

    Got an orange banner for 85% off up to 3 Daz Originals. Added 3 to my cart, and only 2 of them get the discount. I followed the link from the banner to see applicable items, and all looks fine to me, but maybe I'm overlooking something :) https://www.daz3d.com/betty-be-my-valentine is what refuses to discount.

    What's the message in the banner exactly? Are there restrictions mentioned?

    This is a new item, and they're often excluded from banner promotions, even if the link in the message doesn't always filter them out.

    Post edited by Leana on
  • NerevarineNerevarine Posts: 169
    edited March 2023

    Leana said:

    Nerevarine said:

    Got an orange banner for 85% off up to 3 Daz Originals. Added 3 to my cart, and only 2 of them get the discount. I followed the link from the banner to see applicable items, and all looks fine to me, but maybe I'm overlooking something :) https://www.daz3d.com/betty-be-my-valentine is what refuses to discount.

    What's the message in the banner exactly? Are there restrictions mentioned?

    This is a new item, and they're often excluded from banner promotions, even if the link in the message doesn't always filter them out.
     


    Ah! Gotcha, that'll be it, it's marked as a 'new' item! I knew there'd be something I was overlooking!

    mod edit: fixed quotes

     

    Post edited by Cris Palomino on
  • Pax AsteriaePax Asteriae Posts: 445

    I also got the new 85% voucher, which leads to a page listing DAZ Originals including, inexplicably, items released today (so it's no wonder someone might add them to their cart thinking they were included... DAZ are the ones including them).  So I decided to try it with my cart, and laughed so hard at the result that I startled my dog.

    I love a coupon that makes my price rise.

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  • generalgameplayinggeneralgameplaying Posts: 517

    Minor display issue.

    Right now:  https://www.daz3d.com/keeper-of-the-feathers-outfit-for-genesis-8-and-81-females ;

    Shop page: 64% 

    Side pane (cart): 60%

    Cart page: 64%

  • DanaTADanaTA Posts: 13,198
    edited March 2023

    Shop is crazy again!  Got an orange banner, 85% off up to three DO items.  Figured it was against the full price of items.  Look in my wishlist, and pick an item (classical Orchestra props and poses), full price in wishlist is $19.95.  I put it in the cart, apply the coupon code, and suddenly the full price is $21.95.  But in the wishlist it's still $19.95.  I won't bother with it if this is going to happen.  Bait and switch!

    Never mind.  It's a DAZ + item.  Even though I checkd DAZ Originals in the filter.  What good is that filter, then?   Still, the wishlist price doesn't even match the price given in the cart!

    Yes, this is madness, alright!

    Dana

    Post edited by DanaTA on
  • barbultbarbult Posts: 24,223

    DanaTA said:

    Shop is crazy again!  Got an orange banner, 85% off up to three DO items.  Figured it was against the full price of items.  Look in my wishlist, and pick an item (classical Orchestra props and poses), full price in wishlist is $19.95.  I put it in the cart, apply the coupon code, and suddenly the full price is $21.95.  But in the wishlist it's still $19.95.  I won't bother with it if this is going to happen.  Bait and switch!

    Never mind.  It's a DAZ + item.  Even though I checkd DAZ Originals in the filter.  What good is that filter, then?   Still, the wishlist price doesn't even match the price given in the cart!

    Yes, this is madness, alright!

    Dana

    Daz+ items are DOs. If you have the Daz Deals Pro, you can hide Daz+ items. It's handy for things like this sale. That option might be available in the non-Pro version; I don't know.

  • DanaTADanaTA Posts: 13,198

    barbult said:

    DanaTA said:

    Shop is crazy again!  Got an orange banner, 85% off up to three DO items.  Figured it was against the full price of items.  Look in my wishlist, and pick an item (classical Orchestra props and poses), full price in wishlist is $19.95.  I put it in the cart, apply the coupon code, and suddenly the full price is $21.95.  But in the wishlist it's still $19.95.  I won't bother with it if this is going to happen.  Bait and switch!

    Never mind.  It's a DAZ + item.  Even though I checkd DAZ Originals in the filter.  What good is that filter, then?   Still, the wishlist price doesn't even match the price given in the cart!

    Yes, this is madness, alright!

    Dana

    Daz+ items are DOs. If you have the Daz Deals Pro, you can hide Daz+ items. It's handy for things like this sale. That option might be available in the non-Pro version; I don't know.

    No, I can only hide things I own.  Kind of silly for the wishlist, I think.  If I already own it, why would it be in my wishlist.  I have no desire to buy things a second time.  surprise  I can't justify paying for the Pro version of DAZ Deals add-on, I don't spend enough here these days, sadly.

    Dana

  • PerttiAPerttiA Posts: 10,024

    DanaTA said:

    No, I can only hide things I own.  Kind of silly for the wishlist, I think.  If I already own it, why would it be in my wishlist. 

    If one wishlists an item that belongs to a bundle, and one buys the bundle, the item is not automatically removed from the wishlist, even though the wishlist does regognize the item as owned.

  • PerttiAPerttiA Posts: 10,024

    Just as a note... Yesterday I tried using the Daz+ Coupons for my purchases, but the $6 was again reduced by some discount percentage. Didn't file a ticket as it would not have been solved in time as I'm 9 hours ahead of DAZ and needed to pull the trigger and go to bed.

    Saved the coupons, but DAZ needs to check the cart mathematics - $6 off is $6 off and not $4.25 off...

  • generalgameplayinggeneralgameplaying Posts: 517
    edited March 2023

    Right now, "Mad Related Items" display as $2.99 but jump to some other price, once addeed to the cart.

    It looks like it's limited to 10 items, as of those are already in the cart, despite:

    40% OFF Mad Related Items

    50% OFF* when you buy any combo of 2+ Items from
    Mad Related, Newly Mad, Still Mad, or Mad Artist Stores

    Get an EXTRA 20% OFF*
    Items released before 2018 when you buy any Newly Mad or Still Mad Release

    Post edited by generalgameplaying on
  • Richard HaseltineRichard Haseltine Posts: 100,493

    generalgameplaying said:

    Right now, "Mad Related Items" display as $2.99 but jump to some other price, once addeed to the cart.

    It looks like it's limited to 10 items, as of those are already in the cart, despite:

    40% OFF Mad Related Items

    50% OFF* when you buy any combo of 2+ Items from
    Mad Related, Newly Mad, Still Mad, or Mad Artist Stores

    Get an EXTRA 20% OFF*
    Items released before 2018 when you buy any Newly Mad or Still Mad Release

    Mad related, https://www.daz3d.com/2023-march-madness#related , are not meant to be $2.99. That is the Stock Your Monsters category. Bonus grab bag can be $3.99 for five or ten, depending on previous purchase/current purchase.

  • frank0314frank0314 Posts: 14,018

    PerttiA said:

    Just as a note... Yesterday I tried using the Daz+ Coupons for my purchases, but the $6 was again reduced by some discount percentage. Didn't file a ticket as it would not have been solved in time as I'm 9 hours ahead of DAZ and needed to pull the trigger and go to bed.

    Saved the coupons, but DAZ needs to check the cart mathematics - $6 off is $6 off and not $4.25 off...

    Seems to be working atm for me on old and new releases. Please let us know if you find things that it doesn't work on that it should so we can look into it and get it fixed.

  • generalgameplayinggeneralgameplaying Posts: 517
    edited March 2023

    Richard Haseltine said:

    generalgameplaying said:

    Right now, "Mad Related Items" display as $2.99 but jump to some other price, once addeed to the cart.

    It looks like it's limited to 10 items, as of those are already in the cart, despite:

    40% OFF Mad Related Items

    50% OFF* when you buy any combo of 2+ Items from
    Mad Related, Newly Mad, Still Mad, or Mad Artist Stores

    Get an EXTRA 20% OFF*
    Items released before 2018 when you buy any Newly Mad or Still Mad Release

    Mad related, https://www.daz3d.com/2023-march-madness#related , are not meant to be $2.99. That is the Stock Your Monsters category. Bonus grab bag can be $3.99 for five or ten, depending on previous purchase/current purchase.

    Oh my bad, i think it is the monsters category, which is meant to be ten items by description. I just closed the browsing tab and the mad-related still is open as the first one before all the candidate items i might have picked.

    Most display with discount to 2.99. though, some 30%. Now i did find another item that got in the cart at 2.99, but this was after clicking through the regency g2m dress, so maybe it's yet another category. (There is another 2.99 flash sale on...)

    So this seems to be a display issue. 

    Post edited by generalgameplaying on
This discussion has been closed.