New Genesis, New Sales Thread: Report Issues Here "Reporting Only"

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  • XelloszXellosz Posts: 742

    Okay now we have: 

    Enviroments

    Environment

    Environments

    In our Daz folder structure...

    The Grass Maze product was installed into Enviroments

     

    ps: It's a nightmare to search for your tutorials! XP 

  • TomhipTomhip Posts: 374

    AnEye4Art said:

    I smell a major "kiss and makeup" sale coming. Hang in there.

    Where we spend even more money to feel good about spending too much now laugh

  • LeanaLeana Posts: 11,640

    Mr Bowen said:

    felis said:

    That is because you have a 25% punch card discount.

    The higher your punch card discount, the less the 10$ coupon is valued.

     

    On purpose? That is odd. 

    It’s due to the order the various cart rules apply and there's a good chance it wasn’t done like that on purpose, but since it’s Christmas weekend it’s unlikely to be fixed before the end of the day.

  • GhostGhost Posts: 103

    Looks like it's calculating properly now

  • Ghost said:

    Looks like it's calculating properly now

    Too late for me. I already made my purchase using the coupon. I did file a ticket; so hopefully DAZ will refund the difference. 

  • UthgardUthgard Posts: 862

    Catherine3678ab said:

    Uthgard said:

    The https://www.daz3d.com/crow-81-mega-bundle is listed on the 85% discount category when buying the Sleigh Bundle, but said discount doesn't apply to it (nor to any other Crow 8.1 bundles).

     Could be because they are also in other sale offers.

    Never mind, my bad. I don't see them in that section, so I must've gotten the pages mixed up.

  • Mr BowenMr Bowen Posts: 396

    Coupon works fully, now. Thank you.

  • XelloszXellosz Posts: 742

    Ghost said:

    Looks like it's calculating properly now

    XD Great too late for me now. Well at least for some people it will be fun. 

    ps: I won't be writing to the support because of a few cents cheeky

  • Catherine3678ab said:

    LaPartita said:

    Are the sleigh ride bundle related discounts supposed to apply if you've already bought the bundle? Usually these deals are for "if you buy or own", but I bought the sleigh bundle yesterday and none of  the related deals are working for me now.

    This batch of sales have been that the qualifying item has to also be in the shopping cart. Some people are buying multiple copies of the sleigh.

    Is this the DAZ-recommended approach? Or will there be issues when I try to "return" the 2nd copy of the sleigh? 

  • LaPartita said:

    Is this the DAZ-recommended approach? Or will there be issues when I try to "return" the 2nd copy of the sleigh? 

    Generally speaking, if you buy a product as a trigger for a discount ... you cannot really return just that product. If you buy multiple sleighs, it was only because it was worth the cost to get the other discounts.  I remember a few years ago the TOA Cloak (very cheap) was a sufficient trigger for items but each item had to be purchased one at a time ... so how many TOA cloaks we each now own is between us and Daz. I ain't telling.

  • Llola LaneLlola Lane Posts: 9,287

    Charlie Judge said:

    manekiNeko said:

    felis said:

    The higher your punch card discount, the less the 10$ coupon is valued.

    well well, isn't this customer friendly... the more you buy, the more"loyal" you are (ergo the higher your punch card is) - the less you get rewarded for it. way to go.

    guess i'm lucky i only have 10% punch discount then

    Yep. I have a 35% punch card discount and my $10 coupon is only worth $6.50

    ok... I'm done trying to figure this out... My brain is just gonna say that I am getting the $10.00 'gift' broken into 2 parts... $3.50 (from the punch card) + $6.50 (coupon code) = $10.00 gift ;)  That's how I'm gonna play it in my head (cause it's giving me a headache)... LOL. 

    Merry Christmas one and all!!!!!!!!!!!

  • joannajoanna Posts: 1,406

    Charlie Judge said:

    Ghost said:

    Looks like it's calculating properly now

    Too late for me. I already made my purchase using the coupon. I did file a ticket; so hopefully DAZ will refund the difference. 

    Same here. I'm wondering if it's even worth filing a ticket to get the difference. 

  • barbultbarbult Posts: 24,223

    joanna said:

    Charlie Judge said:

    Ghost said:

    Looks like it's calculating properly now

    Too late for me. I already made my purchase using the coupon. I did file a ticket; so hopefully DAZ will refund the difference. 

    Same here. I'm wondering if it's even worth filing a ticket to get the difference. 

    They've made this same kind of mistake multiple times. It doesn't seem like a barrage of tickets makes them any more careful the next time.

  • AllenArtAllenArt Posts: 7,168

    I paid 3 dollars and change for my "free" item. Not worth it to me to file a ticket, but I'll know better next time.

  • Llola LaneLlola Lane Posts: 9,287
    edited December 2022

    I got the $10.00 off today (glad I waited til later in the day when it got fixed)... but yesterday I didn't... Not gonna bother for a few dollars.  Cha chiiiiiiiing for Daz!  lol

    Maybe we will get an 'oops' coupon tomorrow?

    Post edited by Llola Lane on
  • barbultbarbult Posts: 24,223

    Llola Lane said:

    I got the $10.00 off today (glad I waited til later in the day when it got fixed)... but yesterday I didn't... Not gonna bother for a few dollars.  Cha chiiiiiiiing for Daz!  lol

    Maybe we will get an 'oops' coupon tomorrow?

    I used my coupons too soon, so I lost out on $7 total. Still, I got $13 worth of discount.

  • Llola LaneLlola Lane Posts: 9,287

    barbult said:

    Llola Lane said:

    I got the $10.00 off today (glad I waited til later in the day when it got fixed)... but yesterday I didn't... Not gonna bother for a few dollars.  Cha chiiiiiiiing for Daz!  lol

    Maybe we will get an 'oops' coupon tomorrow?

    I used my coupons too soon, so I lost out on $7 total. Still, I got $13 worth of discount.

    aweeeee... so sorry... Only reason I waited is cause I was tired last night and went to bed early... then worked at the animal shelter today... so didn't get to the computer til after dinner... buy that time I found this thread and it was fixed... hopefully there will be a catchup coupon tomorrow????  We shall see... Merry Christmas anyway :)

  • KeryaKerya Posts: 10,943

    I didn't wait for the coupon to be sorted out, because I am in the wrong time zone ...

  • XiousDsXiousDs Posts: 362

    barbult said:

    Llola Lane said:

    I got the $10.00 off today (glad I waited til later in the day when it got fixed)... but yesterday I didn't... Not gonna bother for a few dollars.  Cha chiiiiiiiing for Daz!  lol

    Maybe we will get an 'oops' coupon tomorrow?

    I used my coupons too soon, so I lost out on $7 total. Still, I got $13 worth of discount.

     

    I waited for them to fix the coupon the first day until it was too late and missed out on using the coupon entirely, so $13 combined is better than $10.  I did get the whole value of my second coupon by paying 5 cents over the $10 value.  I got a freaking ton of great discounts with the repeat buy santa sleigh process, so pretty dang happy about that.  A bunch of the sets I bought I was going to pay $10 during the flash sale, and instead I got them for  around $7-8 when factoring in the cost of the santa sleigh.

  • Llola LaneLlola Lane Posts: 9,287

    You all are too smart for me... I didn't really NEED any more of the $5.00 bundles so I skipped on the repurchase of the sleigh...  and no new 'oops' coupon today either :(... 

    I really need to curb my spending at Daz... I've bought 3 gift cards this month already!!!  Gotta make this last one last longer than 2 weeks... lol. 

    I've decided to only buy G9 new stuff.  I am really hoping they make some unusual characters/stuff for G9... or Men things.  Oh.. and a nice pair of heels for G9... I'm not having much luck fitting dresses to G9 without the buldge in the front of the skirt :(

  • FauvistFauvist Posts: 2,076

    I added Edward 8 Pro Bundle to my cart as one of the $10 bundles you can get with buying a debut new release,  and after I paid for my cart, the Pro Bundle had magically changed into just Edward 8 with NO PRO BUNDLE.  What do I have to do to get Edward 8 changed into the Edward 8 PRO BUNDLE now?

  • AncientWireAncientWire Posts: 117
    edited December 2022

    If I use the link for the Grab Bag items I get a whole bunch of things that show $2.99 and 5 that show their regular price with no discount.  There are 2 of the 5 that I would love to own - Manticore and Harbinger, so I put them in my cart and they are still full price, not $2.99.  I put in a Debut New Release and the other grab bag items changed to $1.99, but Manticore and Harbinger are still full price. 
    I initially noticed this early this morning.  The full price items are still on the grab bag page 8 hours later. 
    I don't see anyone else mentioning this.  What do the rest of you see? 

    Post edited by AncientWire on
  • mdingmding Posts: 1,239

    @Helene If i sort price high -low i have 5 products with normal (not reduced) price.

  • Catherine3678abCatherine3678ab Posts: 8,314
    edited December 2022

    Fauvist said:

    I added Edward 8 Pro Bundle to my cart as one of the $10 bundles you can get with buying a debut new release,  and after I paid for my cart, the Pro Bundle had magically changed into just Edward 8 with NO PRO BUNDLE.  What do I have to do to get Edward 8 changed into the Edward 8 PRO BUNDLE now?

    I hope you took a screen grab of Edward 8 Pro 'cause it doesn't appear to be in the qualifying batch atm.

    What you can do, the usual, open a support ticket and ask them nicely to fix it for you. Alternatively, return the order.

    To all: if they are switching out what is or isn't available periodically then I'd highly recommend refreshing the cart before making the purchase.

    eta: I had show hidden toggled on but did not see Edward 8 Pro, however I do own that one. So put it in the cart along with a qualifier and yes it still shows as $10 so "in case" you need it Fauvist, here's the screengrab. {maybe, eventually, forum issues with loading images still}

    Temp. Drive link for image.

    Post edited by Catherine3678ab on
  • Edward 8 Pro Bundle shows up on mine, is it perhaps something you already own and therefore was filtered out? I randomly added a new item in the cart and that bundle just to be sure, and it's ten bucks. I'd upload a screenshot, but forum bugs...

  • marcus.ames said:

    Edward 8 Pro Bundle shows up on mine, is it perhaps something you already own and therefore was filtered out? I randomly added a new item in the cart and that bundle just to be sure, and it's ten bucks. I'd upload a screenshot, but forum bugs...

    Thanks for the offer, I used good ol' Google Drive :-)

    It would seem that toggling what's owned or not, is also not working 100%.

  • Korpin.SulatKorpin.Sulat Posts: 414
    edited December 2022

    Catherine3678ab said:

    marcus.ames said:

    Edward 8 Pro Bundle shows up on mine, is it perhaps something you already own and therefore was filtered out? I randomly added a new item in the cart and that bundle just to be sure, and it's ten bucks. I'd upload a screenshot, but forum bugs...

    Thanks for the offer, I used good ol' Google Drive :-)

    It would seem that toggling what's owned or not, is also not working 100%.

    I don't doubt it. Sometimes I have to switch back and forth between browsers because they work differently. The shop updates faster for Chrome, on Firefox the new daily stuff on the main store page flashes, than fails to load. Toggles work likewise. But I hate Chrome with a passion, so I use it sparingly. 

    Post edited by Korpin.Sulat on
  • FauvistFauvist Posts: 2,076

    Catherine3678ab said:

    Fauvist said:

    I added Edward 8 Pro Bundle to my cart as one of the $10 bundles you can get with buying a debut new release,  and after I paid for my cart, the Pro Bundle had magically changed into just Edward 8 with NO PRO BUNDLE.  What do I have to do to get Edward 8 changed into the Edward 8 PRO BUNDLE now?

    I hope you took a screen grab of Edward 8 Pro 'cause it doesn't appear to be in the qualifying batch atm.

    What you can do, the usual, open a support ticket and ask them nicely to fix it for you. Alternatively, return the order.

    To all: if they are switching out what is or isn't available periodically then I'd highly recommend refreshing the cart before making the purchase.

    eta: I had show hidden toggled on but did not see Edward 8 Pro, however I do own that one. So put it in the cart along with a qualifier and yes it still shows as $10 so "in case" you need it Fauvist, here's the screengrab. {maybe, eventually, forum issues with loading images still}

    Temp. Drive link for image.

    Thanks for the screen shot!  I may need it.  What's weird is that they gave me Edward 8 along with Edward 8 HD - which are two different products - for 10$.  I submitted a ticket. 

  • Fauvist said:

    Thanks for the screen shot!  I may need it.  What's weird is that they gave me Edward 8 along with Edward 8 HD - which are two different products - for 10$.  I submitted a ticket. 

    It's not weird, Edward 8 and a few others include the HD along with the character. This is why they're included with the other bundles in the selection.

  • doubledeviantdoubledeviant Posts: 1,130
    edited December 2022
    Fauvist said:

    Thanks for the screen shot!  I may need it.  What's weird is that they gave me Edward 8 along with Edward 8 HD - which are two different products - for 10$.  I submitted a ticket. 

    That part's normal - Edward 8 includes the HD add-on. Part of a series of G8 characters testing the waters for including HD with the character or bundle.
    Post edited by doubledeviant on
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