Obviously not true, since they recommended—and I still have the email to prove it—that I only use the GRD going forward.
Please PM me a copy of the reply.
PM me proof that you're employeed by DAZ and your authorization to review email correspondence containing PII.
Mod Edit :- to sort out the quote
I'm a forum mod. We don't allow posting of support emails on the forum so I was offering you a way to show the reply so it can be taken up with Daz if it's incorrect or correct but ambiguous.
Comments
PM me proof that you're employeed by DAZ and your authorization to review email correspondence containing PII.
Mod Edit :- to sort out the quote
I'm a forum mod. We don't allow posting of support emails on the forum so I was offering you a way to show the reply so it can be taken up with Daz if it's incorrect or correct but ambiguous.