Texture problems with a character

dannagiusy64

I don't know who can help me. I bought this product a while ago https://www.daz3d.com/seb-hd-for-genesis-8-male
When I open it it tells me that some textures are missing. But I see them in the local folder. I put a sequence of screenshots on what the program says with the hope that someone can help me solve it.

felis

The actual file should be in the Runtime folder.

If you look in the log Help > Troubleshooting > View Log, what is then the full text about the missing file?

And how do you install content?

dannagiusy64

Ciao, grazie per la risposta.
Io installo sempre i prodotti con Install Manager.

Non riesco a leggere il file di testo del log  

felis ha detto:

Il file effettivo dovrebbe trovarsi nella cartella Runtime.

Se guardi nel registro Aiuto > Risoluzione dei problemi > Visualizza registro, qual è il testo completo sul file mancante?

E come si installano i contenuti?

dannagiusy64

Maybe this string has something to do with it?
2024-12-21 21:16:56.719 [WARNING] :: \src\sdksource\cloud\dzcloudtasknotifier.cpp(201): Could not adjust thumbnail path from support path: /Runtime/Support/DAZ_3D_Belly_Dance_Nights_Outfit_Genesis_8_Female.dsx 

felis said:

The actual file should be in the Runtime folder.

If you look in the log Help > Troubleshooting > View Log, what is then the full text about the missing file?

And how do you install content?

felis

This should be the full path in your content directory 

• /Runtime/Textures/Emrys/Seb/SebEyesB_1006.jpg

If you don't know how to read the log, then attached it to a post as a text file.

 

dannagiusy64

 In the Runtime>support folder there are the 3 product files

felis said:

The actual file should be in the Runtime folder.

If you look in the log Help > Troubleshooting > View Log, what is then the full text about the missing file?

And how do you install content?

dannagiusy64

felis said:

This should be the full path in your content directory 

• /Runtime/Textures/Emrys/Seb/SebEyesB_1006.jpg

If you don't know how to read the log, then attached it to a post as a text file.

 

dannagiusy64

 Thanks for the reply, but aren't eyes the eyes?

felis ha detto:

Questo dovrebbe essere il percorso completo nella directory dei tuoi contenuti 

• /Runtime/Textures/Emrys/Seb/SebEyesB_1006.jpg

Se non sai come leggere il log, allegalo a un post come file di testo.

 

felis

It is looking for the file in your Daz Connect library, as Connect takes priority.

If you don't plan on using Daz Connect (installation from inside Daz Studio) then find the product in product view in Smart Content, right-click and select Uninstall. You might have to reinstall in DIM after that.

If you not are using Daz Connect you do not need to log into Daz Studio, unless you are a Premier member.

dannagiusy64

Since I can't find the Smart content folder I uninstalled the product with DIM, then I reinstalled it but it gives me the same problem. 

felis ha detto:

Sta cercando il file nella tua libreria Daz Connect, poiché Connect ha la priorità.

Se non hai intenzione di usare Daz Connect (installazione dall'interno di Daz Studio), trova il prodotto nella vista prodotto in Smart Content, fai clic con il pulsante destro del mouse e seleziona Disinstalla. Potresti dover reinstallare in DIM dopo.

Se non utilizzi Daz Connect non hai bisogno di accedere a Daz Studio, a meno che tu non sia un membro Premier.

dannagiusy64

I managed to uninstall with Smart Content and then I closed the program, I reopened it, the product does not give me any errors, but the skin has no wrinkles on the face or body, it has smooth skin 

felis said:

It is looking for the file in your Daz Connect library, as Connect takes priority.

If you don't plan on using Daz Connect (installation from inside Daz Studio) then find the product in product view in Smart Content, right-click and select Uninstall. You might have to reinstall in DIM after that.

If you not are using Daz Connect you do not need to log into Daz Studio, unless you are a Premier member.

dannagiusy64

Thank you so much for your support. Maybe this is better 

felis said:

It is looking for the file in your Daz Connect library, as Connect takes priority.

If you don't plan on using Daz Connect (installation from inside Daz Studio) then find the product in product view in Smart Content, right-click and select Uninstall. You might have to reinstall in DIM after that.

If you not are using Daz Connect you do not need to log into Daz Studio, unless you are a Premier member.

felis

That you can load the textures is a good start.

Missing wrinkles could be a missing normal map. Or it might be that you need to crank up sub-d - it is a HD character after all.

Are you looking at an actual render or Iray preview? Preview will usually have lower subD. Maybe try to do a real render?

dannagiusy64

 Yes, thanks, that's right, the rendering is more detailed. What do you think? I made this very quickly

felis said:

That you can load the textures is a good start.

Missing wrinkles could be a missing normal map. Or it might be that you need to crank up sub-d - it is a HD character after all.

Are you looking at an actual render or Iray preview? Preview will usually have lower subD. Maybe try to do a real render?

dannagiusy64

 The image was not attached to me

felis said:

That you can load the textures is a good start.

Missing wrinkles could be a missing normal map. Or it might be that you need to crank up sub-d - it is a HD character after all.

Are you looking at an actual render or Iray preview? Preview will usually have lower subD. Maybe try to do a real render?

dannagiusy64

 Then I will have to improve the skin tone, I have to make the skin clearer and less shiny

felis said:

That you can load the textures is a good start.

Missing wrinkles could be a missing normal map. Or it might be that you need to crank up sub-d - it is a HD character after all.

Are you looking at an actual render or Iray preview? Preview will usually have lower subD. Maybe try to do a real render?