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Having a problem making a purchase today -- anybody else? [Resolved]

Ryuu@AMcCFRyuu@AMcCF Posts: 680
edited September 12 in The Commons

For some reason, my attempt at making a purchase isn't processing.

I could find nothing wrong about my card with my bank, so I tried with a second card sponsored by another bank, but that's failing, too.

Is there a problem going on with the DAZ store today?

Post edited by Ryuu@AMcCF on

Comments

  • E.BruE.Bru Posts: 181

    I have the same problem.

  • Richard HaseltineRichard Haseltine Posts: 101,235

    At which stage is it sticking? If it's payment, have you checked your address is correctly showing? have you, if possible, trien another pay ment method 9and which are you using mow)? What is in your cart?

  • Richard HaseltineRichard Haseltine Posts: 101,235

    Please try again - there was a apparently an issue with the card processor, which has been fixed since you posted.

  • Ryuu@AMcCFRyuu@AMcCF Posts: 680
    edited September 12

    Richard Haseltine said:

    Please try again - there was a apparently an issue with the card processor, which has been fixed since you posted.

    Thanks Richard, it's working now.

    I thought it had to be something like this, since nothing's changed with my cards and they've been working just fine for months up to and including yesterday.

     

    FTR, the problem manifested only on the final click to charge the card, it was informing me there was a "problem with the transaction".

    We can call this resolved.

    Post edited by Ryuu@AMcCF on
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