Software landing is too difficult, 3 hours can not land, you have any good way to share?
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in New Users
If the question, do you have any good way?
![](https://hpclscruffy.daz3d.com/forums/uploads/thumbnails/FileUpload/01/ea2a5d9dbb69a4dd5782cc81b57ec6.png)
![](https://hpclscruffy.daz3d.com/forums/uploads/thumbnails/FileUpload/01/ea2a5d9dbb69a4dd5782cc81b57ec6.png)
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If you are sure you are entering the correct details you may need to open a support ticket https://bugs.daz3d.com/hc/en-us/requests/new
Log in is also case specific so make sure you check for capitalization, upper/lower case letters. I had the same issue and it was an upper case letter that was doing it for me.