updated file don`t disapear (DAZ Studio 4.9 Connect)

R25S

After the update process with Connect in DAZ Studio 4.9 one of the updated files (A Cozy Studio) stays in the Updates Tab and won`t disapear (since yesterday) every other file disapear after the update. Is it a buck or do I miss something?

Also, DAZ Studio 4.9 Pro Beta shows up in the Available Tab. Why is the Beta version showing in the regular version? And can I hide it (without installing it)?  

Richard Haseltine

Please post a screenshot showing the whole of the pane, so all the buttons and tabs show.

vadimt

Richard Haseltine said:

Please post a screenshot showing the whole of the pane, so all the buttons and tabs show.

For me there are 4 products which stay in Updates (for long time, after multiple attempts, since I used 4.9 Beta). I guess something is wrong with the metadata. All other updates work just fine.

Richard Haseltine

It may be worth hanging on a day or two, since the servers are currently very busy, but if it doesn't go away please open a support ticket to report this.

R25S

Richard Haseltine said:

Please post a screenshot showing the whole of the pane, so all the buttons and tabs show.

here are the two screenshots

Richard Haseltine

As I said to vadimt, it may reflect the business of the servers. If it still won't clear as spoeeds recover then please report it.

R25S

OK; I wait and see