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Yes, could be that they temporary take them away during the punch card system, that they've used before during the holiday time.
But then DAZ should have let us know and changed the token page instead of continuing to state a two week expiration time.
Last time they stopped offering tokens, they were just one of the various sales gimmicks they'd introduced. Now they're one of the advertised benefits of a paid subscription. I wonder if they've consulted with their legal advisors about the implications of this.
We are told that the tokens dates are apparently a bug, there are no changes planned for tokens.
Things are looking good now with Still New items, thanks Richard!
I just placed an order that earned 11 tokens and they were credited to end on 20 November which is less than 2 weeks away. Will the expiration date be automaticaly extended?
I'd like to piggyback on that question. I earned five tokens from today's purchase and they currently show as expiring on 11/20 as well.
I keep trying to put some items in my cart since yesterday by the artist "VanishingPoint" and then when I click on the item - I get the oops page. I have Ju-87 Stuka for DAZ Studio in the cart ...can I still buy this? I don't want to purchase these in cart if they are not actually available, it is like they were going inactive at the same time placed in my cart. The last thing I want to have to do is put in a ticket for an item I never received
Is there a way to contact VanishingPoint?
Why are there inactive products in my wishlist as well as in the store?
And it seems DAZ Tokens and + Membership coupons don't work together. I tried it with my cart today. I can apply the 6,- coupon. But the moment I add tokens, I'm told the coupon is not valid. I somehow feel cheated, because I payed with my membership for this coupon and nowhere it says that DAZ+ coupons can't be used together with tokens. Will not renew my DAZ+ membership next month.
After applying tokens, you still need to have at least $18 worth of eligible products in your cart to use the $6 out of $18 coupon and it's the same for the $6 coupon.
It's best to apply the tokens first, to check if you still have at least the correct amount of eligible products, and then, you can add the coupon.
Also, off the top of my head, if there is free eligible products in your cart, the system will apply part of your coupons on them, wasting that part.
This will be looked at next week, I don't know how it will be fixed but the twentieth is far enough off that they will have time to sort it out during regular hours. I would hope they would either assign the correct expiry (which should be obtainbable from the order history) or just err on members' side if that isn't possible, but I don't imagine they will settle that until the issue iteslf is resolved.
Thanks, Richard. I asked so I would know whether or not we would need to submit help tickets. If DAZ is going to fix it I won't submit a ticket. Anyway I imagine the help system is already overwhelmed with tickets because of the Anniversary Sale and the problems with Premier membership.
The tokens never give me the correct discount, have 7 tokens, tried it on my cart - but I get only 24% off, not 35%. I read the rules and it's supposed to work on anything except giftcards and memberships, right? tried without the daz + freebie - same. Is there a rule for what it's not supposed to work on that I am not aware of? tired of bugs like this. The last time I had lots of tokens - happy to use - same. Not the correct discount, much lower. If the answer is open a ticket about it and wait like 2 months for the reply like last time - forget it. Tokens - great - but whatever discount you promise us is exactly what I expect to get.
What is in your cart? Seven tokens should give you a 29% discount on PA items and 35% only on DAZ Originals.
Thank you so much for the reply
, I did not know this, so 29 on PA and 35 on daz originals? I took a screenshot of the cart before tokens was applied, then I applied them- calculated and it's correct on everything - PA items and Daz originals but NO extra discount on the Premier for a day items - no extra discounts on those at all, is that correct?
Correct. The Premeir for a Day items do not stack with other discounts including tokens.
There is a chart of the various token discounts on this page: https://www.daz3d.com/daz-tokens
Thank you so much for the reply
, so it was the correct discount then, good to know, saves me being annoyed over it being incorrect lol. It is not totally uncommon for sales to have incorrect discounts so I thought this was just another bug. I'll try to start reading more carefully the fineprint.
I had noted earlier that around 100 VanishingPoint products had become inactive. I don't understand the reasoning for removing a PA's products during the PA Sale, while being a featured artist, no less. Something similar happened a few years ago when DAZ culled several PAs' entire stores during the PA Anniversary sale, even a couple I had in my cart at the time. Must be a left hand / right hand thing...
Since it seems to have gotten lost among other posts.
They are revamping all the core character bundles. Instead of having a Pro and a Starter bundle. They now have a Character bundle and an Add-on bundle. The Character bundle is sometimes identical to the old Starter bundle.
The old bundles didn't have Pro and Starter and instead had a bit different bundles. In Joans case it was a Defender bundle, a Legacy bundle, and then a High-Elf add-on bundle. Defender and Legacy have been merged into the new Character bundle and the new Add-on is identical to the old High elf add-on. Why they changed the price I don't know, but they probably did it while they were changing bundles anyway. All old bundles will probably disappear one day.
Reason for why they are doing this I don't know. I did notice though that the free monthly Premier bundle is a Character bundle. Maybe it has something to do with that. Get a free Character bundle and then you have to buy the Add-on if you want to complete it with all items.
I know they're changing the bundles' structure, and it seems to be able to offer free character bundles to Premier members.
My post was about two bundles (old one and revamped, I'm guessing) having exactly the same content but different base prices. So you can buy one cheaper than the other, even though the content of the bundle is the same.
I answered that too. A lot of bundles are exactly the same, not only those two. And while they're changing the bundle stucture they are changing the price structure too. looks like most Add-on bundles cost $89.99 now. The older and more expensive high elf add-on bundle will probably be removed in the future.
Edit: Or maybe you don't even see that answer, cause I answered it in my 2nd paragraph, but you have only quoted my 1st and 3rd.
I cut the paragraphs as they were lengthy and explaining things that weren't pertinent to my question. I agree, you answered, but "I don't know" is not much of an answer, especially that I wasn't asking why anywhere in my post to which you gave an answer anyway ;). I was highlighting it to the mods, because two exactly the same product have different prices (no matter the reason why), and that leads to potentially unhappy customers and raised amount of tickets.
I just reported it.
In the last two days I have noticed several products that are not marked as owned even though I have bought them ( and I can find them in the order confirmation, as well as in the account products list ). I would like this fixed, as it requires basically to re-check each product I want to place in the cart, to avoid buying it twice.
Try clearing your DAZ cookies. This has helped others before.
ad or newsletter?
Banner on main store page + newsletter.
Buying the two new DAZ+ items together does not give the extra 30% off advertised in the newsletter. Please fix.