Suddenly can't log in with DIM 1.4.1.69 - 12/27/2023

Olo_Ordinaire

I've never had a problem logging in with DIM, but today, suddenly, I get an error "Unable to log in to specified account.  Verify the email and/or password and try again."

I've double-checked the saved password in the login dialog and the email address is correct.  I am correctly logged into this site and the DAZ store site.  I have done a cold restart on my router and also my cable modem.

Is anyone else getting this error right now ? (Wednesday, 12/27/2023 around 1:25PM Eastern time).

I just wanted to make sure it wasn't a server problem that others were seeing before raising the alarm with tech support.

ritzeratze

same prob here ...
 

 

Mark W

That's reassuring, in that I'm having exactly the same error. 

Log text, such as it is:

2023-12-28 05:03:08.727 [VERBOSE] :: Logging in...
2023-12-28 05:03:08.801 [WARNING] :: Network Error during authentication.
2023-12-28 05:03:08.801 [WARNING] :: Unable to login customer during authentication.

 

G3Renderworks

Same thing is happening to me.

phoenixtwo301

same, seems like they are having issues with their login servers for DAZCentral stuff. I just submitted a ticket with their support. 

bugbear

Same problem here.

 

Crimson Samurai

Same thing Is happening to me Fresh install on new PC and I cant login? 19:20 UK time

Korpin.Sulat

All right, a thread finally appeared. I know I'm not alone.

BlackmoonForge

Ditto Same thing happening to me

frank0314

We have reported the issue

Cybit

Nice to know I'm not alone

frank0314

It has been reported so locking the thread. Please direct comments to the official DIM thread so we can inform everyone at once. https://www.daz3d.com/forums/discussion/617766/daz-install-manager-dim-1-4-1-69-now-available-updated#latest