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I went to DS and all of a sudden my gen 8 generation are not there not found the icons are.

AngellsAngells Posts: 113
in Technical Help (nuts n bolts)

Weird I changed nothing but my windows show no generation 8 characters no male or female icon is there is all. I tried to download essentials but still I don't have Genesis 8 F or Male Genesis . What can be the problem

Comments

  • crosswindcrosswind Posts: 6,902

    Where coulDn't you find the thumbnails of G8F/G8M... Content Library or Smart Content ?

  • AngellsAngells Posts: 113

    The icons for the characters are there in Smart content but the figures can't be found. I reinstalled through daz content manager, but generation 8 still won't show up.

  • crosswindcrosswind Posts: 6,902

    Angells said:

    The icons for the characters are there in Smart content but the figures can't be found. I reinstalled through daz content manager, but generation 8 still won't show up.

     You can see the thumbnails of figures but they cannot be loaded into the scene ? Better post a screenshot ~~

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  • AngellsAngells Posts: 113

    023-11-30 09:29:24.710 [INFO] :: Could not open file : /People/Genesis 8 Female/Genesis 8 Basic Female.duf  from error log. The files show up in content library but can't be found when trying to load them. Same thing in smart content. When clicking on the any 8 figure it says content not found

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  • crosswindcrosswind Posts: 6,902
    edited November 2023

    You must have installed the products via Daz Connect.  Suggest you completely uninstall Genesis 8 Starter Essentials in Smart Content with Daz Connect. Install it with Install Manager.

    And DO NOT log on to Daz when launching DS. (uncheck logon related options in F2 - Startup tab...)

    Post edited by crosswind on
  • AngellsAngells Posts: 113

    I don't have daz connect, I installed it with IM and I uninstalled the Genesis 8 Starter and reinstalled, same thing still not found.

  • AngellsAngells Posts: 113

    The strangest thing is all my characters for G8 male and female work, just says g8 is missing.

     

  • crosswindcrosswind Posts: 6,902

    Angells said:

    I don't have daz connect, I installed it with IM and I uninstalled the Genesis 8 Starter and reinstalled, same thing still not found.

    But in your screenshot, you've already logged on Daz Connect...

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  • AngellsAngells Posts: 113

    yes , but where do you uninstall the content from Daz Connect.  The content isn't found by DS.  As shown in the screen shot.

  • Richard HaseltineRichard Haseltine Posts: 100,728

    Find the product in the Products tab of Smart Content, right-click on it, and select Uninstall (it will have either Install, in which case this isn't the issue, or Uninstall - if it has neither you are not right-clicking on the product).

  • AngellsAngells Posts: 113

    Thank you for your help, it worked . 

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