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no happysavings for me?

jaredenhjaredenh Posts: 11
edited February 2023 in The Commons

Is something broken or am I just special and don't get to use coupon codes any more?  All I'm getting for any and all coupon codes is "there was an error processing your request." 

Post edited by Richard Haseltine on

Comments

  • crosswindcrosswind Posts: 7,839

    Some coupon codes have 'prerequisites', maybe you check them first...

  • Cris PalominoCris Palomino Posts: 11,605

    You need to be more specific. What does the coupon say; all text? Show a screenshot of what you tried to buy. Did it require a code? Was it all caps?

  • SofaCitizenSofaCitizen Posts: 1,951
    edited February 2023

    Doesn't the "error processing your request" message just mean that the page wasn't finished loading? I get that all the time when I am being impatient but the coupons still work when it reloads the page - slowly, but eventually.

    When the coupon is not applicable it says something about it being invalid or something I thought?

    Post edited by SofaCitizen on
  • Richard HaseltineRichard Haseltine Posts: 102,231

    SofaCitizen said:

    Doesn't the "error processing your request" message just mean that the page wasn't finished loading? I get that all the time when I am being impatient but the coupons still work when it reloads the page - slowly, but eventually.

    When the coupon is not applicable it says something about it being invalid or something I thought?

    Correct, the error processing is always there - I think it is related to the top bar, with the cart icon and any on-site messages, rather than the cart itself.

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