Exporting .FBX Error accessing memory at address 0x00000010

Paradigm

Hi all,

I'm trying out iClone! I got the trial and I'm trying to follow this video:

https://www.youtube.com/watch?v=D3iS164uTgc

I load up my custom character. No clothes or hair, because I want to add them in iClone, apply the facekey DUF, change FPS to 1 and follow the export steps (thing of note, I have an extra export option in my edit button for a .CLVS or something like that). During the export it fails with an error to check the log. I check the log and it says that export failed because of a memory access error at address 0x000000010.

I've read a few posts about this but haven't really seen a solution to it. I'm using DS 4.6.

Thanks!