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Installation on new PC

leo04leo04 Posts: 325
in Technical Help (nuts n bolts)

I have purchased a new PC and installed DAZ on it. I have two issues.

1.) I have 10 fewer items on the new PC that the older one.  I used DAZ Install Manager to load the products.

2.) I have a character I use in my renders and when I open it on the new PC it does not work. See the image.

 

Does anyone have any ideas on why this is happening. 

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Comments

  • Richard HaseltineRichard Haseltine Posts: 99,341

    Is it this Mallorie https://www.daz3d.com/mallorie-for-genesis-3-female ? If so it needs Genesis 3 Female, and it doesn't appear you have isntalled the Genesis 3 Starter Essentials (or Genesis 2 for that matter).

  • leo04leo04 Posts: 325
    edited May 2022

    They are installed I checked.

    I have completely uninstalled all of DAZ and reinstalled it twice now.

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    Post edited by leo04 on
  • Richard HaseltineRichard Haseltine Posts: 99,341

    No error messages?

  • leo04leo04 Posts: 325

    No error messages.  Did I mention this is a Windows 11 PC?

     

  • PerttiAPerttiA Posts: 10,013

    The log is the best place to start figuring out the problem (Help->Troubleshooting->View Log File)

  • leo04leo04 Posts: 325
    edited May 2022

    I might have found the problem. Somehow I had a Directory path to my onedrive connect folder.  I removed it and now it seems all is well.

    No idea  how that folder ever got in the list.

    Fingers crossed.

     

    Post edited by leo04 on
  • Richard HaseltineRichard Haseltine Posts: 99,341

    Microsoft really want you to use OneDrive - it's not quite as easy to turn on as Amazon Prime, but not far short 9and of course Windows 11 requires you to be logged on through a Microsoft account).

  • AgitatedRiotAgitatedRiot Posts: 4,404

    You should be able to uninstall Onedrive

    Control Panel\All Control Panel Items\Programs and Features Microsoft Onedrive.

  • leo04leo04 Posts: 325

    I seem to have resolved the issue.  After I removed this path all seems to work now.

    Thanks for all the help.

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  • PerttiAPerttiA Posts: 10,013

    The second and third directory under "DAZ Studio Formats" are subfolders of the first one = Nested Directories, which DS doesn't like and you probably have a warning for these in the log (Help->Troubleshooting->View Log File)

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