No Viewport/Main Window

After running DAZ Studio (latest versions) for years suddenly I have no viewport/main window. Daz is running in the taskbar, but there is nothing to see. It is as if the viewport is offscreen or 1x1 pixels.

I have

1) rebooted
2) uninstalled DAZ and installed the latest studio download from DAZ
3) rebooted
4) deleted config files in the Appdata folder

I am using Win10 64bit. I haven't modified my system recently, and I've been using DAZ a lot until this happened.

??

Comments

  • ValkeerieValkeerie Posts: 159

    Just to clarify, it is the entire main DAZ Studio application window that fails to appear. The startup splash screen goes through all the usual steps and then nothing.

  • If you go to the AppData folder and open the log, what are the last few lines

    %AppData%/daz 3d/studio4/

    If you install the Public Build (Beta, in the store for free) does that work?

  • ValkeerieValkeerie Posts: 159

    2021-10-18 13:37:07.161 NVIDIA Iray Rendering Configuration:
    2021-10-18 13:37:07.161     CPU Fallback: enabled
    2021-10-18 13:37:07.162     GPU Detection: enabled
    2021-10-18 13:37:07.162     GPU Driver Version Check: enabled
    2021-10-18 13:37:07.162 Loading NVIDIA Iray Plugins...
    2021-10-18 13:37:07.165 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "E:\Program Files\DAZ 3D\DAZStudio4\libs\iray\axf_importer.dll".
    2021-10-18 13:37:07.166 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "E:\Program Files\DAZ 3D\DAZStudio4\libs\iray\blend_render.dll".
    2021-10-18 13:37:07.167 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "E:\Program Files\DAZ 3D\DAZStudio4\libs\iray\cb_importer.dll".
    2021-10-18 13:37:07.167 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "E:\Program Files\DAZ 3D\DAZStudio4\libs\iray\ct.dll".
    2021-10-18 13:37:07.167 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "E:\Program Files\DAZ 3D\DAZStudio4\libs\iray\dds.dll".
    2021-10-18 13:37:07.169 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "E:\Program Files\DAZ 3D\DAZStudio4\libs\iray\ffmpeg_video_decoder.dll".
    2021-10-18 13:37:07.170 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "E:\Program Files\DAZ 3D\DAZStudio4\libs\iray\iray_bridge_client.dll".
    2021-10-18 13:37:07.170 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "E:\Program Files\DAZ 3D\DAZStudio4\libs\iray\iray_bridge_server.dll".
    2021-10-18 13:37:07.175 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "E:\Program Files\DAZ 3D\DAZStudio4\libs\iray\libiray.dll".
    2021-10-18 13:37:07.180 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "E:\Program Files\DAZ 3D\DAZStudio4\libs\iray\libirt.dll".
    2021-10-18 13:37:07.181 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "E:\Program Files\DAZ 3D\DAZStudio4\libs\iray\mi_exporter.dll".
    2021-10-18 13:37:07.182 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "E:\Program Files\DAZ 3D\DAZStudio4\libs\iray\mi_importer.dll".
    2021-10-18 13:37:07.183 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "E:\Program Files\DAZ 3D\DAZStudio4\libs\iray\nv_freeimage.dll".
    2021-10-18 13:37:07.184 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "E:\Program Files\DAZ 3D\DAZStudio4\libs\iray\nvcuvid_video_decoder.dll".
    2021-10-18 13:37:07.185 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "E:\Program Files\DAZ 3D\DAZStudio4\libs\iray\screen_video.dll".
    2021-10-18 13:37:07.185 Starting NVIDIA Iray...
    2021-10-18 13:37:07.210 Iray [INFO] - CLUSTR:NETWORK ::   0.1   CLUSTR net  info : Networking is switched off.
    2021-10-18 13:37:07.213 Iray [INFO] - CT:IMAGE ::   1.1   CT     img  info : Plugin "ct" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.214 Iray [INFO] - DDS:IMAGE ::   1.1   DDS    img  info : Plugin "dds" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.214 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_bmp" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.214 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_cut" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.214 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_dds" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.215 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_exr" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.215 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_faxg3" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.215 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_gif" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.215 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_hdr" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.215 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_ico" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.215 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_iff" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.215 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_j2k" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.215 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_jng" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.215 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_jp2" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.215 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_jpg" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.215 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_jxr" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.215 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_koala" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.216 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_lbm" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.216 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_pbm" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.216 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_pcd" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.216 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_pfm" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.216 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_pict" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.216 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_png" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.216 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_psd" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.216 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_ras" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.216 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_sgi" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.216 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_targa" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.216 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_tiff" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.216 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_wbmp" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.217 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_webp" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.217 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_xpm" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.344 Iray [INFO] - IRAY:RENDER ::   1.1   IRAY   rend info : NVIDIA display driver version: 466.47
    2021-10-18 13:37:07.345 Iray [INFO] - IRAY:RENDER ::   1.1   IRAY   rend info : Your NVIDIA driver supports CUDA version up to 11.3; iray requires CUDA version 11.0; all is good.
    2021-10-18 13:37:07.349 Iray [INFO] - IRAY:RENDER ::   1.1   IRAY   rend info : Using iray plugin version 5.1, build 334300.9558 n, 27 Mar 2021, nt-x86-64-vc14.
    2021-10-18 13:37:07.525 Iray [INFO] - IRAY:RENDER ::   1.1   IRAY   rend info : CUDA device 0 (NVIDIA GeForce RTX 2080 Ti): compute capability 7.5, 11.000 GiB total, 9.961 GiB available, display attached
    2021-10-18 13:37:07.527 Iray [INFO] - IRAY:RENDER ::   1.1   IRAY   rend info : iray photoreal CPU fallback is enabled.
    2021-10-18 13:37:07.527 Iray [VERBOSE] - IRAY:RENDER ::   1.1   IRAY   rend stat : Environment cache size capacity: 5.
    2021-10-18 13:37:07.528 Iray [INFO] - BLEND:RENDER ::   1.1   BLEND  rend info : Plugin "blend render" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.528 Iray [INFO] - IRAY_CLOUD_CLIENT:NETWORK ::   1.1   IRAY_C net  info : Plugin "iray_cloud" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.528 Iray [INFO] - IRAY_CLOUD_CLIENT:NETWORK ::   1.1   IRAY_C net  info : Plugin "irt_cloud" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.528 Iray [INFO] - IRAY_CLOUD_CLIENT:NETWORK ::   1.1   IRAY_C net  info : Plugin "nitro_cloud" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.528 Iray [INFO] - IRAY_CLOUD_CLIENT:NETWORK ::   1.1   IRAY_C net  info : Plugin "iq_irt_cloud" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.528 Iray [INFO] - IRT:RENDER ::   1.1   IRT    rend info : Plugin "irt" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.528 Iray [INFO] - EIAXF:IO ::   1.1   EIAXF  io   info : Plugin "axf importer" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.528 Iray [INFO] - ICB:IO ::   1.1   ICB    io   info : Plugin "cb_importer" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.529 Iray [INFO] - IRAY_CLOUD_CLIENT:NETWORK ::   1.1   IRAY_C net  info : Plugin "iray_bridge_snapshot" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.529 Iray [INFO] - IRAY_CLOUD_SERVER:NETWORK ::   1.1   IRAY_C net  info : Plugin "iray_bridge_server" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.529 Iray [INFO] - EEMI:IO ::   1.1   EEMI   io   info : Plugin ".mi exporter" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.529 Iray [INFO] - EIMI:IO ::   1.1   EIMI   io   info : Plugin ".mi importer" (build 334300.9558, 27 Mar 2021) initialized
    2021-10-18 13:37:07.531 Iray [INFO] - IRAY:RENDER ::   1.0   IRAY   rend info : CUDA device 0 (NVIDIA GeForce RTX 2080 Ti): compute capability 7.5, 11.000 GiB total, 9.961 GiB available, display attached
    2021-10-18 13:37:07.534 Iray [INFO] - IRAY:RENDER ::   1.0   IRAY   rend info : iray photoreal CPU fallback is enabled.
    2021-10-18 13:37:07.534 Iray [INFO] - IRT:RENDER ::   1.0   IRT    rend info : Resource assignment for host 0 has changed.
    2021-10-18 13:37:07.534 NVIDIA Iray GPUs:
    2021-10-18 13:37:07.534     GPU: 1 - NVIDIA GeForce RTX 2080 Ti
    2021-10-18 13:37:07.535     Memory Size: 10.9 GB
    2021-10-18 13:37:07.535     Clock Rate: 1635000 kHz
    2021-10-18 13:37:07.535     Multi Processor Count: 68
    2021-10-18 13:37:07.535     CUDA Device ID: 0
    2021-10-18 13:37:07.535     CUDA Compute Capability: 7.5
    2021-10-18 13:37:07.535     PCI Bus ID: 1
    2021-10-18 13:37:07.535     PCI Device ID: 0
    2021-10-18 13:37:07.535     TCC Mode: disabled
    2021-10-18 13:37:07.535     Display: attached
    2021-10-18 13:37:07.535 NVIDIA Iray Scheduling Configuration:
    2021-10-18 13:37:07.535     CPU Load Limit: 12
    2021-10-18 13:37:07.536     CPU Thread Affinity: disabled
    2021-10-18 13:37:07.536     GPU Load Limit: 1
    2021-10-18 13:37:07.805 Total class factories: 2111
    2021-10-18 13:37:07.808 Creating Script Engine...
    2021-10-18 13:37:07.844 WARNING: 3DConnexion Plug-in Error: Could not create Device, CoCreateInstance failed
    2021-10-18 13:37:07.844 3D mouse support library could not be loaded.
    2021-10-18 13:37:07.845 Creating Main Window...
    2021-10-18 13:37:07.846 Creating Viewport Manager...
    2021-10-18 13:37:07.925 Successfully created OpenGL viewport for Viewport1.
    2021-10-18 13:37:08.087 Successfully created OpenGL viewport for Viewport2.
    2021-10-18 13:37:08.174 Successfully created OpenGL viewport for Viewport3.
    2021-10-18 13:37:08.257 Successfully created OpenGL viewport for Viewport4.
    2021-10-18 13:37:08.378 Creating Action Manager...
    2021-10-18 13:37:08.391 Creating Pane Manager...
    2021-10-18 13:37:08.568 Successfully created OpenGL viewport for AuxViewportView.
    2021-10-18 13:37:09.878 WARNING: QFile::flush: No file engine. Is IODevice open?
    2021-10-18 13:37:10.189 Executing startup script...

     

  • ValkeerieValkeerie Posts: 159

    Okay, done as you suggested, (and some more).

    • uninstalled 4.15.0.30
    • installed 4.14.0.8 (same problem)
    • installed 4.15.0.30 using IM (still same problem)
    • installed 4.15.1.72 Beta using IM (main window appears)

    So I don't have the problem with the public Beta 4.15.1.72, but 4.14.0.8 and 4.15.0.30 continue to have the problem

  • At least that probably means it isn't the database corrupted and needing a reset. Can you recall which Viewport Drawstyle the  General release was using when it was restarted?

  • ValkeerieValkeerie Posts: 159

    Richard Haseltine said:

    At least that probably means it isn't the database corrupted and needing a reset. Can you recall which Viewport Drawstyle the  General release was using when it was restarted?

    Thanks for having a think ... I think the Beta started up in Filament, but I can't be sure. When I went to bed I am fairly sure I left it in texture shaded, and when I tried to use it this morning there was no main window, and hasn't been since.

    I am retired, I use DAZ for hours in a day most days, my system is stable, I don't mod or mess with it, the last Win10 update was days ago, and I've had several years of trouble-free DAZ, so this came out of nowhere :-(

     

  • I'm not sure what it might be, sorry.

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