Can't Download CB Sophia HD

Hi. I hope this is the right place to put this.

I'm pretty new to DAZ3D and I just now purchase CB Sophia HD with an interactive license: https://www.daz3d.com/cb-sophia-hd-for-genesis-81-female

However, no matter what method I use to try to install the file, be it DAZ Central, the install manager, or manual download, it does not work. DAZ Central will show an install bar for a brief second before going back to the green install button. The install manager says simply the download has filed. Trying to download the file manually takes me to a webpage that says the following:

code "expired_auth_token"
message ""
status 401

 I purchase a DAZ product the other day and did not have any problems downloading it. Any ideas as to what's causing this?

Thank you.

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