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Returning a product

Steven-VSteven-V Posts: 727
edited December 1969 in New Users

Hi all.

I have seen reference in several places to the fact that if you're not happy with a product you got from the DAZ shop, you can "return" it for a refund. I have not had occasion to attempt this before now, but I finally bought something that turns out not to be what I wanted.

I've poked around in my account but I can't figure out how one would go about letting DAZ know that I would like to return the product and get a refund, store credit, or whatever one gets upon deciding not to keep the product. So how does one go about doing this?

Comments

  • SickleYieldSickleYield Posts: 7,644
    edited December 1969

    Use the "Contact Us" link at the bottom of the page and choose "Submit a Help Request," then fill out the ticket explaining what you want to return and your order number etc.

  • frank0314frank0314 Posts: 14,313
    edited December 1969

    Help/Contact Us/Submit a Help Request

  • ChoholeChohole Posts: 33,604
    edited December 1969

    To Sales dept from the list of relevant depts.

  • Steven-VSteven-V Posts: 727
    edited December 1969

    Thanks, I shall do that.

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