DIM not responding - unable to install
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A few days ago, I tried to install some recently purchased products. DIM saw the new products, but when I hit install it went to an endless spinning blue circle and said 'not responding'.
I have tried uninstalling and re-installing [with the newest DIM]. That did not help.
With the recent updates, I had accidentally installed the 4.15 BETA for the 32 bit windows. Strangely, DIM would uninstall that and re-install the 64 bit version.
But everything else (new products and product updates) still gives the endless blue circle.
Once I hit install and the circle appears, the only way to stop it is with Ctrl-Alt-Delete ... so I do not think I can access the logs.
I will see if I have an earlier version of DIM on a hard drive. Otherwise, I do not understand this problem. Any ideas?
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UPDATE: the infinite blue circle is not truly infinite. I tried installing a couple items and left the computer. When I returned they had installed. So I tried a few more and payed attention - it took about 10 minutes and then they installed. Now I am trying the remainder of the new items.
While I can live with extra time installing, I would still like to try and solve the problem. Any ideas? Thanks.
The application install and content installs are going to different locations, so my suspicion would be space or access problems with the content drive (which isn't a nice thought).
Hmmm ... thanks for the input. Bot the application and content drives have several hundred gigabytes still free. Perhaps I should try some drive maintenance and see if anything pops up.
Since it is apparently installing in the end (sorry, I missed that reply) it may also be soemthing like security software getting in the way - genrally content installations involve a lot more files so something that was checking or logging each file might well have a more noticeable effect on the content instalaltion.
That is a good idea ... but in this case, there is no security software ... and this machine is not equipped to get online ... I built it that way on purpose to help protect it ... as it was made specifically for rendering only.
I found, but did not try to install, an old DIM file that went with DS 4.9 or 4.10. I can check another drive later, but that may be the only previous copy I have.