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having difficulty installing hexagon on MAC OS X 10.9.5

DddDdd Posts: 10
edited December 1969 in New Users

Hexagon Installer started working and then quit. Now when I click on the app, nothing happens and when I look at the app in application bar I see the application is not responding. Any idea how I can install this? Is there a way to uninstall what might have been partially installed?

Comments

  • TotteTotte Posts: 14,095
    edited December 1969

    Install via DAZ Install Manager (DIM), not via installer.
    The main reason DAZ creadted DIM was to keep up with all changes in OS:es (Both OS X and Windows). Imagine 30 000 Installers that has to be updated every time Apple or Microsoft make as change to something vital.

  • DddDdd Posts: 10
    edited December 1969

    Thanks. But when I went to the product page I didn't have an install option only a download option. I guess I'll have to read more about the installer.

  • TotteTotte Posts: 14,095
    edited December 1969

    ddddskin said:
    Thanks. But when I went to the product page I didn't have an install option only a download option. I guess I'll have to read more about the installer.

    Download DIM here:http://www.daz3d.com/get_install_manager/

    Then download and install with that.

  • DddDdd Posts: 10
    edited December 1969

    Thanks again for the reply. I downloaded the installer and then downloaded the zip file for Hexagon where my other zip files have been downloaded by the DIM. However I still cannot access the Hexagon file through the installer. It does not appear in the installed list and doesn't appear in the products to be installed list. Any ideas?

  • TotteTotte Posts: 14,095
    edited December 1969

    Have you enabled 32-bit software in DIM? Hexagon is still a 32-bit software.

  • DddDdd Posts: 10
    edited December 1969

    Thanks I'll try that.

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