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Daz Studio (64 bit) not starting

hgeorg1972_6eedb83823hgeorg1972_6eedb83823 Posts: 3
in Technical Help (nuts n bolts)

Hi!

I upgraded my hardware today (Asus Z590, Intel i7, NVidia 3080) and Daz won't start anymore. I purged the old installation from my hard drives (uninstall & renamed the remaining folders) but that didn't help.

It seems to crash after loading dz3dconnexion.dll - I attached the logfile to this post from my last try.

 

Thanks in advance.

 

txt
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log.txt
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Comments

  • Richard HaseltineRichard Haseltine Posts: 99,363

    Try going to

    %AppData%/daz 3d/studio4/

    and removing the actions, customactions, layout, menus, and toolbars .dsx files - sometimes one of those will become corrupt (especially if there was a forced exit during shut down) and prevent DS from loading

  • hgeorg1972_6eedb83823hgeorg1972_6eedb83823 Posts: 3
    edited August 2021

    Hi!

    There are no such files in this directory:

     Directory of C:\Users\user\AppData\Roaming\DAZ 3D\Studio4

    27.08.2021  23:36    <DIR>          .
    27.08.2021  23:36    <DIR>          ..
    27.08.2021  23:36               390 cloudLog.txt
    27.08.2021  23:36           191 591 log.txt
    27.08.2021  22:22    <DIR>          RunOnce
    27.08.2021  22:23    <DIR>          web_cache
                   2 File(s)        191 981 bytes
                   4 Dir(s)  198 223 056 896 bytes free

    Edit: Installation went thru without any errors/Warnings.

    Post edited by hgeorg1972_6eedb83823 on
  • Richard HaseltineRichard Haseltine Posts: 99,363

    Hmm, that certainly looks as if DS is crashing very early then. Do you have any third-party plug-ins installed?

  • hgeorg1972_6eedb83823hgeorg1972_6eedb83823 Posts: 3

    This is a fresh installation of Daz Studio, I removed everything from the old installation and reinstalled it - so no, there shouldn't be any 3rd party plugins there.

     

  • PerttiAPerttiA Posts: 10,013

    There has been a problem with gen 10 and newer Intel processors.

    https://www.daz3d.com/forums/discussion/comment/6874141/#Comment_6874141

  • hgeorg1972_6eedb83823hgeorg1972_6eedb83823 Posts: 3

    Thanks PerttiA, this fixed my problem!

     

     

  • Richard HaseltineRichard Haseltine Posts: 99,363

    PerttiA said:

    There has been a problem with gen 10 and newer Intel processors.

    https://www.daz3d.com/forums/discussion/comment/6874141/#Comment_6874141

    This is fixed in the current Public Build (beta).

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