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re-install of DS4 won't accept pro serial #

BWSmanBWSman Posts: 0
edited December 1969 in Technical Help (nuts n bolts)

I recently re-installed DS4 (4.0.3.36) and when I try to put my Pro serial number in to activate the plugins; the OK button gets greyed out.

All the other plugins seem to be activated.

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Comments

  • adamr001adamr001 Posts: 1,322
    edited December 1969

    Are you certain the main app itself is registered with a Pro serial number? go to Help > Register DAZ Studio and enter your 4 Pro serial number there first maybe.

  • BWSmanBWSman Posts: 0
    edited December 1969

    Doh; I forgot about registering the program itself.

    Well, that didn't work. As soon as I pasted the serial # in; the Accept button became greyed out.

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  • adamr001adamr001 Posts: 1,322
    edited December 1969

    Sounds like you're not using the correct Serial# then.

    It should start with "SDZSPRO-040" if you paid for it, or "SDZFPRO-040" if you got the Free Pro version.

  • BWSmanBWSman Posts: 0
    edited December 1969

    Downloading the latest version of DS4 solved my problem.

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