Appcrash in LIBEAY32

This is what I get in the "Problem Details" for DS "Stopped working" instances in Windows reliability monitor. There is no actual error dialog, just DS disappearing very regularly. It has been triggered for instance by trying to connect my account within DS, messing with sliders, or loading a figure. I installed DS today via Central, version 4.15.0.2.

I read in some thread here that LIBEAY32.dll is a known issue. But I'm not clear on whether this is a DS issue that could be patched at some point, or if I absolutely need to do something proactively. I'm not necessarily looking to use DS in the immediate future, so I could wait for a patch. I am just trying to confirm that my new computer can run DS... (it is not so bad, 16gb RAM and RTX 3070)

Thanks for any thoughts.

Comments

  • PerttiAPerttiA Posts: 10,024

    https://www.daz3d.com/forums/discussion/comment/6869946/#Comment_6869946

    If you read further, there is an explanation and fix.

  • TZORGTZORG Posts: 148

    I see... I can't seem to locate a replacement dll so I went ahead and made a DAZ support ticket, why not. Thanks.

  • Serene NightSerene Night Posts: 17,677
    edited July 2021

    I just got a machine with a new gen 11 processor and has the same issue. It is an issue with gen 11 processors being incompatible with old ssl code. This worked for me. You can use older libeay drivers, but it is not recommended for security reasons. With this fix, I did not require using older drivers, which is ideal.

    11th Gen Intel CPU users - Launching/Crashing Issue – Survios (zendesk.com)

    So far, I have not experienced a crash while implementing this solution and I am now able to use the default installation of studio and dim without it quitting, I am not sure it will work for others, but it seems to work for me, to do this, then reboot.

     

     

    Post edited by Serene Night on
  • TZORGTZORG Posts: 148

    That fix seems to work great... Didn't even have to reboot. Thanks a lot.

  • Serene NightSerene Night Posts: 17,677

    Glad to help. It is very frustrating I know, to have a new machine and not be able to use it for studio. 

  • Serene Night said:

    I just got a machine with a new gen 11 processor and has the same issue. It is an issue with gen 11 processors being incompatible with old ssl code. This worked for me. You can use older libeay drivers, but it is not recommended for security reasons. With this fix, I did not require using older drivers, which is ideal.

    11th Gen Intel CPU users - Launching/Crashing Issue – Survios (zendesk.com)

    So far, I have not experienced a crash while implementing this solution and I am now able to use the default installation of studio and dim without it quitting, I am not sure it will work for others, but it seems to work for me, to do this, then reboot.

     

    Where do you live? I want send you flowers, thanks you so MUCH, darling! I'm trying to fix this issue over 1 year, Jesus Christ. THANKS! =*****

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