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How do I search my purchase history now?

PtropePtrope Posts: 682
edited December 1969 in New Users

I haven't been around the site much for awhile, and barely since the entire place was redesigned to be impossible to navigate, so how do I find out specific items from my previous purchases? Other than clicking every single one of my previous orders, I don't see how this is done, and I was lucky to find out that clicking a little nameless icon took me to my account info at all.

I was interested in an item in the store, but it has a button that says, "Purchased"; the problem is I don't remember purchasing it, nor when, and logically, I assumed that clicking the "Purchased" button might take me to the order in which it was purchased. Instead, it adds it to my cart now??? That's not only not intuitive, it's totally counter-intuitive! (kind of the same way that clicking the tag for italics in that word creates tags that are not in any way the same as the code shown - c'mon, Daz, can you really be THIS bad at this?)

I also thought that maybe the DHM might give me the info I needed since it doesn't seem to be available on the site, but the DHM refuses to accept my login, even though I copy and paste into it the exact same login I use on this site, as I'm sure I had when I set it up, and the control to show my password is disabled, no matter what I try - more bad programming. Is the DHM even still viable? I can't even view my saved history without logging in ...

Comments

  • fixmypcmikefixmypcmike Posts: 19,613
    edited December 1969

    My Account > Product Library, use the filter box to search

    The "Add to Cart" button still works even if you have already purchased something, because things like Gift Certificates can be pruchased more than once, or you may want to purchase something again while it's on a deep sale and then return the previous purchase.

    You can work offline in DIM, but if it's the first time it won't have your information. If the login isn't working, close DIM and go to C:\Users\[username]\AppData\Roaming\DAZ 3D\InstallManager\UserAccounts (on Windows 7/8/Vista) and delete the .ini file for you account, then start DIM and create the account fresh.

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