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Freya 8 Issues

MacSaversMacSavers Posts: 324
in Technical Help (nuts n bolts)

I'm not sure if anyone else has this issue, I did a search and nothing came up, but Freya 8 will not install via Daz Connect. It seems to install, but when I go to use it, it only shows an 'Update' button. I do the update, but it nevers changes. It shows to complete, but I still get the same screen. I can never seem to select anything for the character.

Anyone know of this issue?

FYI, I have uninstalled and reinstalled it as well. That did not fix it.

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,724

    That seems to happen with some things, sometimes it goes away sometimes it needs a ticket. Try

    1. uninstalling (right-click)
    2. finding it in Conetent Library>Products
    3. right-clicking the "folder">Delete
    4. Goofflineif on, then go back online
    5. Reinstall

    If it still fails please open a ticket.

  • MacSaversMacSavers Posts: 324

    Well, I tried all five (5) steps and the problem persists. What's odd is it takes almost an hour for the package to install.

  • cridgitcridgit Posts: 1,757
    edited May 2022

    Redacted

    Post edited by cridgit on
  • Richard HaseltineRichard Haseltine Posts: 100,724

    Yes, if the files are not being found then the process does take longer as DS has to wait for a timeout each time. Support is usually able to fix these, though I did have one that they simply gave up on and made DIM/Daz Central/Manual-only

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