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Updating Missing Thumbnail Images for Purchased Content

ericwestrayericwestray Posts: 83
in Daz Studio Discussion

Hi All,

Every once and a while, I will download content that will show up in my Smart Content Tab, but
the actual thumbnail will not appear. What can I do to have that image appear in the Smart Content Tab?
There is just a gray thumbnail with an exclamation mark and title, but no picture. Please advise.

Thank you!

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,865

    There is a known issue that is being looked into, though a few items have had a bad/missing thumbnail regardless of store issues in the past.

  • ericwestrayericwestray Posts: 83

    Okay, I'll be on the lookout. Thanks for letting me know.

  • jindracusin_b91ab57c9bjindracusin_b91ab57c9b Posts: 21
    Any idea when Daz is going to fix it or roll back whatever they did that caused this problem?
  • Richard John SRichard John S Posts: 391

    This is happening for all of my content. I hope this is fixed soon.

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