Loading...
> >

Serious problem with Platinum membership payment-missing

Devilslake1313Devilslake1313 Posts: 142
edited December 1969 in New Users

I just got a notice that my membership expired which is strange as I had renewed for 3 months on Sept.18/2014 of which now I can find no record. Was this from inside Daz or is this an outside invasion as it states it was manually cancelled. Most certainly not by me so I need to know what happened to the 24 dollar payment which was excepted. Also I was considering purchasing the Platinum Plus only to find it already switched. Completely in the dark as to what's going on please could someone explain? Thank you for your time.

Comments

  • ChoholeChohole Posts: 33,604
    edited October 2014

    You need to contact Customer support about this. No one on the forums can help you

    Fill a ticket out here https://helpdaz.zendesk.com/requests/new and use Sales dept as the relevant department

    BTW if your membership renewed in September, that renewal would have automatically put you into PC+

    You are still showing as being a PC member by the way, if you check your profile

    Post edited by Chohole on
Sign In or Register to comment.