New version of Studio throws me out

New version of Studio throws me out. It loads fine and say I add Genesis 8. I then go to appl a character and I'm thrown out os studio. I reopen try again and say try to add clothing, I'm thrown out. I have had a ticket open since NOV 22 2020. And have gotten EXACTLY ZERO help. Various tech ask for the logs I have sent the logs 10 times so far.  I can not use the program AT ALL. As you can see I have no patience left. I have uninstalled and reinstalled studio 4 times and it still doesn't work. Also It started on my old computer. I have a new HP intel computer with no other pragrams on it yet and have the same problem (the ols puter was an amd) Help.

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