DIM "Install Failed!"; "Could not extract" in the log

PSIExperiencePSIExperience Posts: 8

Hi. I was having issues with Daz being unable to save scenes or renders and DIM being unable to install content, so I decided to do a complete clean reinstall. I uninstalled every piece of content and software, deleted all DAZ installed folders, and deleted Daz from the registry.

Starting with a new install of DIM, I was able to install Daz Studio 4.12 beta, Postgre SQL CMS beta, Scene Builder for Daz studio beta, and GoZ for Daz Studio beta (all 64 bit) successfully. I closed DIM, ran Daz 4.12 once, closed it, and then attempted to install content. Here's the problem: every piece of content I try to install results in "Install Failed!". Checking the log reveals the following:

2020-11-01 01:24:40.485 +++++++++++++++ Install Manager 1.4.0.67 starting +++++++++++++++++
2020-11-01 01:24:40.485 OS bits: 64
2020-11-01 01:24:40.485 Platform bits: 64
2020-11-01 01:24:40.485 Qt Version: 4.8.7
2020-11-01 01:24:40.485 Locale: en_US
2020-11-01 01:24:40.485 Running on Windows 10, Build 9200, No Service Pack Installed
2020-11-01 01:24:40.485 Physical Memory:
2020-11-01 01:24:40.485     Total: 31.9 GB (34308521984)
2020-11-01 01:24:40.485     Avail: 24.0 GB (25788739584)
2020-11-01 01:24:40.485 Virtual Memory:
2020-11-01 01:24:40.485     Total: 127.9 TB (140737488224256)
2020-11-01 01:24:40.485     Avail: 127.9 TB (140733017464832)
2020-11-01 01:24:40.485 Current Memory Usage: 24%
2020-11-01 01:24:40.485 Current DateTime:
2020-11-01 01:24:40.485     Loc: Sun Nov 1 01:24:40 2020
2020-11-01 01:24:40.485     UTC: Sun Nov 1 09:24:40 2020
2020-11-01 01:24:40.485 Application Data:
2020-11-01 01:24:40.485     Location = C:/Users/KingK/AppData/Roaming/DAZ 3D/InstallManager
2020-11-01 01:24:40.485     Disk Total: 930.9 GB (999594913792)
2020-11-01 01:24:40.485     Disk Avail: 127.3 GB (136774574080)
2020-11-01 01:24:40.486 Reading dzInstall.ini
2020-11-01 01:24:40.487 Current Account: DazCentral
2020-11-01 01:24:40.487 Current Download Path:
2020-11-01 01:24:40.487     Location = D:/DAZ 3D/Applications/Data/DAZ 3D/InstallManager/Downloads
2020-11-01 01:24:40.487     Disk Total: 3.6 TB (4000785100800)
2020-11-01 01:24:40.487     Disk Avail: 2.0 TB (2268331802624)
2020-11-01 01:24:40.487 Current Content Install Path:
2020-11-01 01:24:40.487     Location = D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library
2020-11-01 01:24:40.487     Disk Total: 3.6 TB (4000785100800)
2020-11-01 01:24:40.488     Disk Avail: 2.0 TB (2268331802624)
2020-11-01 01:24:40.488 Current 64-bit Software Install Path:
2020-11-01 01:24:40.488     Location = D:/DAZ 3D/Applications/64-bit
2020-11-01 01:24:40.488     Disk Total: 3.6 TB (4000785100800)
2020-11-01 01:24:40.488     Disk Avail: 2.0 TB (2268331802624)
2020-11-01 01:24:40.488 Current 32-bit Software Install Path:
2020-11-01 01:24:40.488     Location = D:/DAZ 3D/Applications/32-bit
2020-11-01 01:24:40.488     Disk Total: 3.6 TB (4000785100800)
2020-11-01 01:24:40.488     Disk Avail: 2.0 TB (2268331802624)
2020-11-01 01:24:40.488 Manifest directory set to: D:/DAZ 3D/Applications/Data/DAZ 3D/InstallManager/ManifestFiles
2020-11-01 01:24:40.488 Thumbnail directory set to: D:/DAZ 3D/Applications/Data/DAZ 3D/InstallManager/Thumbnails
2020-11-01 01:24:40.489 Starting CMS...
2020-11-01 01:24:41.693 Connected to CMS: PostgreSQL 9.3.4, compiled by Visual C++ build 1600, 64-bit
2020-11-01 01:24:46.174 Current Account: DazCentral
2020-11-01 01:24:46.277 Installed Packages: 4 : 1.2 GB
2020-11-01 01:24:46.685 Remote Products: 58
2020-11-01 01:24:46.685 Remote Packages: 118
2020-11-01 01:24:52.268 Installing: 57565-1 : X-Fashion Trench Coat for Genesis 8 Female(s)
2020-11-01 01:24:53.366 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/People/Genesis 8 Female/Clothing/xtrart-3d/X-Fashion Trench Coat.png
2020-11-01 01:24:53.401 Install Failed: X-Fashion Trench Coat for Genesis 8 Female(s)
2020-11-01 01:24:53.402 Installing: 38545-1 : Morphing Stockings for Genesis 3 and 8 Female(s)
2020-11-01 01:24:59.405 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/data/CJ-Studio/G3_LongStockings/Back1_Left.png
2020-11-01 01:24:59.761 Install Failed: Morphing Stockings for Genesis 3 and 8 Female(s)
2020-11-01 01:24:59.761 Installing: 64395-1 : Nylon Pantyhose for Genesis 8 Female(s)
2020-11-01 01:24:59.841 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/data/iWave/Nylon Pantyhose/Nylon Pantyhose.duf.png
2020-11-01 01:24:59.876 Install Failed: Nylon Pantyhose for Genesis 8 Female(s)
2020-11-01 01:24:59.876 Installing: 63889-1 : dForce H&C Belted Office Dress Outfit for Genesis 8 Female(s)
2020-11-01 01:25:00.293 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/People/Genesis 8 Female/Clothing/dForce Belted Office Dress Outfit/BOD !Set.png
2020-11-01 01:25:00.394 Install Failed: dForce H&C Belted Office Dress Outfit for Genesis 8 Female(s)
2020-11-01 01:25:00.395 Installing: 59941-1 : Kiru Wedge High Heels for Genesis 3 and 8 female(s)
2020-11-01 01:25:00.743 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/People/Genesis 3 Female/Clothing/PrefoX/Kiru Wedge Heels/Kiru Wedge High Heels.png
2020-11-01 01:25:00.820 Install Failed: Kiru Wedge High Heels for Genesis 3 and 8 female(s)
2020-11-01 01:25:00.821 Installing: 53477-1 : Square Pumps for Genesis 8 Female(s)
2020-11-01 01:25:01.170 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/People/Genesis 8 Female/Clothing/dx30/Square Pumps/SP Zeroed Prop L.png
2020-11-01 01:25:01.205 Install Failed: Square Pumps for Genesis 8 Female(s)
2020-11-01 01:25:01.206 Installing: 62219-1 : H&C Bandage Mini Skirt Outfit for Genesis 8 Female(s)
2020-11-01 01:25:01.662 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/People/Genesis 8 Female/Clothing/H&C Bandage Mini Skirt Outfits/BMS !Set.png
2020-11-01 01:25:01.744 Install Failed: H&C Bandage Mini Skirt Outfit for Genesis 8 Female(s)
2020-11-01 01:25:01.744 Installing: 62721-1 : Z Utility Hiding and Lurking Poses and Partials for Genesis 3 and 8
2020-11-01 01:25:01.847 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/People/Z !Zeddicuss Store.png
2020-11-01 01:25:01.891 Install Failed: Z Utility Hiding and Lurking Poses and Partials for Genesis 3 and 8
2020-11-01 01:25:01.891 Installing: 52017-1 : Rare n Nirv Shoes Collection for Genesis 8 Female(s)
2020-11-01 01:25:02.855 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/People/Genesis 8 Female/Clothing/Rare n Nirv.png
2020-11-01 01:25:02.933 Install Failed: Rare n Nirv Shoes Collection for Genesis 8 Female(s)
2020-11-01 01:25:02.934 Installing: 56351-1 : RY Charlene HD for Victoria 8
2020-11-01 01:25:02.966 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/data/DAZ 3D/Genesis 8/Female/Morphs/Raiya/Charlene/CTRLCharlene.png
2020-11-01 01:25:02.990 Install Failed: RY Charlene HD for Victoria 8
2020-11-01 01:25:02.991 Installing: 61611-1 : dForce H&C Open Back Dress for Genesis 8 Female(s)
2020-11-01 01:25:03.259 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/People/Genesis 8 Female/Clothing/dForce H&C Open Back Dress/OBD !Set.png
2020-11-01 01:25:03.360 Install Failed: dForce H&C Open Back Dress for Genesis 8 Female(s)
2020-11-01 01:25:03.360 Installing: 52315-1 : Straps and Style Heels for Genesis 8 Female(s)
2020-11-01 01:25:03.898 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/People/Genesis 8 Female/Clothing/Straps and Style Heels/Straps and Style Foot Pose.png
2020-11-01 01:25:03.926 Install Failed: Straps and Style Heels for Genesis 8 Female(s)
2020-11-01 01:25:03.926 Installing: 55147-1 : dForce Alina Outfit for Genesis 8 Female(s)
2020-11-01 01:25:04.163 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/People/Genesis 8 Female/Clothing/Arryn/Alina Outfit/Alina Dress and Footwear Outfit.duf.png
2020-11-01 01:25:04.218 Install Failed: dForce Alina Outfit for Genesis 8 Female(s)
2020-11-01 01:25:04.218 Installing: 60125-1 : dForce H&C Long Skirt Outfit for Genesis 8 Female(s)
2020-11-01 01:25:04.702 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/People/Genesis 8 Female/Clothing/dForce H&C Long skirt outfit/LSO !Set A.png
2020-11-01 01:25:04.789 Install Failed: dForce H&C Long Skirt Outfit for Genesis 8 Female(s)
2020-11-01 01:25:04.789 Installing: 54647-1 : dForce H&C Summer Resort Outfits for Genesis 8 Female(s)
2020-11-01 01:25:05.077 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/People/Genesis 8 Female/Clothing/dForce H&C Summer resort outfits/SRO !Set.png
2020-11-01 01:25:05.146 Install Failed: dForce H&C Summer Resort Outfits for Genesis 8 Female(s)
2020-11-01 01:25:05.146 Installing: 44157-1 : Pumps 4 for Genesis 8 Female(s)
2020-11-01 01:25:05.339 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/People/Genesis 8 Female/Clothing/dx30/Pumps 4/Pumps 4.png
2020-11-01 01:25:05.358 Install Failed: Pumps 4 for Genesis 8 Female(s)
2020-11-01 01:25:05.359 Installing: 61143-1 : dForce H&C Belted Dress Outfit for Genesis 8 Female(s)
2020-11-01 01:25:06.057 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/People/Genesis 8 Female/Clothing/dForce H&C belted dress outfits/BDO !Set A.png
2020-11-01 01:25:06.309 Install Failed: dForce H&C Belted Dress Outfit for Genesis 8 Female(s)
2020-11-01 01:25:06.310 Installing: 23195-1 : Morphing Pantyhose for Genesis 3 and 8 Female(s)
2020-11-01 01:25:07.245 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/data/CJ-Studio/G3_Pantyhose/PullDown.png
2020-11-01 01:25:07.385 Install Failed: Morphing Pantyhose for Genesis 3 and 8 Female(s)
2020-11-01 01:25:07.385 Installing: 56439-1 : H&C dForce Office Outfit for Genesis 8 Female(s)
2020-11-01 01:25:07.612 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/People/Genesis 8 Female/Clothing/dForce H&C Office Attire/OA !Set.png
2020-11-01 01:25:07.687 Install Failed: H&C dForce Office Outfit for Genesis 8 Female(s)
2020-11-01 01:25:07.688 Installing: 48343-1 : Anastasia Heel for Genesis 8 Female(s)
2020-11-01 01:25:07.916 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/People/Genesis 8 Female/Clothing/Chungdan/Anastasia Heel/Anastasia Heel.png
2020-11-01 01:25:08.018 Install Failed: Anastasia Heel for Genesis 8 Female(s)
2020-11-01 01:25:08.019 Installing: 43673-1 : Victoria 8
2020-11-01 01:25:08.060 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/data/DAZ 3D/Genesis 8/Female/Morphs/DAZ 3D/Victoria 8/CTRLVictoria8.png
2020-11-01 01:25:08.091 Install Failed: Victoria 8
2020-11-01 01:25:08.091 Installing: 60915-1 : I Love High Heels, Poses and Shoes for Genesis 8 Female(s)
2020-11-01 01:25:08.321 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/data/HongZhuang/I Love High Heels/High Heel L/Morphs/HongZhuang/Base/adj_HeelAngleL.png
2020-11-01 01:25:08.386 Install Failed: I Love High Heels, Poses and Shoes for Genesis 8 Female(s)
2020-11-01 01:25:08.386 Installing: 17545-1 : Basic Hair
2020-11-01 01:25:08.424 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/People/Genesis 2 Male/Hair/Basic Hair/Basic Hair.png
2020-11-01 01:25:08.442 Install Failed: Basic Hair
2020-11-01 01:25:08.442 Installing: 17545-2 : Basic Hair PoserCF
2020-11-01 01:25:08.445 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/Runtime/Libraries/Character/DAZ Genesis 2 Male/Hair/Basic Hair/Basic Hair.cr2
2020-11-01 01:25:08.461 Install Failed: Basic Hair PoserCF
2020-11-01 01:25:08.477 Installing: 16164-1 : Charm Hair
2020-11-01 01:25:08.568 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/People/Genesis 2 Female/Hair/Charm Hair/Charm Hair.png
2020-11-01 01:25:08.592 Install Failed: Charm Hair
2020-11-01 01:25:08.592 Installing: 16164-2 : Charm Hair PoserCF
2020-11-01 01:25:08.595 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/Runtime/Libraries/Character/DAZ Genesis 2 Female/Hair/Charm Hair/Charm Hair.cr2
2020-11-01 01:25:08.612 Install Failed: Charm Hair PoserCF
2020-11-01 01:25:08.628 Installing: 21848-1 : DAZ Studio Iray HDR Outdoor Environments
2020-11-01 01:25:08.634 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/Light Presets/Iray HDR Outdoor Environments/DTHDR-MauiA.png
2020-11-01 01:25:08.650 Install Failed: DAZ Studio Iray HDR Outdoor Environments
2020-11-01 01:25:08.667 Installing: 13176-42 : Default Resources for DAZ Studio 4.9+
2020-11-01 01:25:08.910 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/Light Presets/omnifreaker/UberAreaLight/!UberAreaLight Base.png
2020-11-01 01:25:08.998 Install Failed: Default Resources for DAZ Studio 4.9+
2020-11-01 01:25:08.998 Installing: 47939-1 : dForce Starter Essentials
2020-11-01 01:25:09.560 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/People/Genesis 8 Female/Clothing/Bardot Outfit/Bardot !FootPose.png
2020-11-01 01:25:09.705 Install Failed: dForce Starter Essentials
2020-11-01 01:25:09.705 Installing: 21630-1 : Genesis 3 Starter Essentials Female
2020-11-01 01:25:10.825 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/data/DAZ 3D/Genesis 3/Female/Morphs/DAZ 3D/Body/CTRLBodybuilder.png
2020-11-01 01:25:11.201 Install Failed: Genesis 3 Starter Essentials Female
2020-11-01 01:25:11.201 Installing: 42071-4 : Genesis 8 Female PowerPose Templates
2020-11-01 01:25:11.208 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/data/DAZ 3D/Genesis 8/Female/Tools/PowerPose/G8F_Body.png
2020-11-01 01:25:11.222 Install Failed: Genesis 8 Female PowerPose Templates
2020-11-01 01:25:11.239 Installing: 42071-1 : Genesis 8 Female Starter Essentials
2020-11-01 01:25:12.049 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/aniBlocks/aniMate/Dance/ankle_touch_and_point-g8f.png
2020-11-01 01:25:12.216 Install Failed: Genesis 8 Female Starter Essentials
2020-11-01 01:25:12.216 Installing: 42071-5 : Genesis 8 Male PowerPose Templates
2020-11-01 01:25:12.223 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/data/DAZ 3D/Genesis 8/Male/Tools/PowerPose/G8M_Body.png
2020-11-01 01:25:12.235 Install Failed: Genesis 8 Male PowerPose Templates
2020-11-01 01:25:12.235 Installing: 42071-2 : Genesis 8 Male Starter Essentials
2020-11-01 01:25:13.598 Could not extract file: D:/Users/KingK/Documents/DAZ 3D/Studio/Content Library/data/DAZ 3D/Genesis 8/Male/Morphs/DAZ 3D/Body/CTRLBodybuilder.png
2020-11-01 01:25:13.999 Install Failed: Genesis 8 Male Starter Essentials
2020-11-01 01:25:13.999 Install Queue Finished: 0 min 21.7 sec

I have no idea what would cause this to be unable to extract. DIM won't let me run it as administrator and as far as I can tell there is no issue with my Documents folder that would prevent me from changing files in it. Daz is essentially unusable at the moment. I have already double checked that those folders are not set to read only, and I can manually extract files to them without issue.

Post edited by PSIExperience on

Comments

  • fixmypcmikefixmypcmike Posts: 19,580

    What security software are you using?

  • What security software are you using?

    Avast. As soon as I read that, I opened it up and added both the Daz folders that I'm trying to install the content to and the various Daz executables as exceptions in the Avast options. I then ran DIM, which asked me to update it. I updated it, then tried to install everything.  It seems to be working now.

    In hindsight, this was a very stupid thing to do, because now I don't know if it was the update to DIM that fixed it or if it was adding the exceptions to the antivirus. What I should have done was try installing with the previous version first.  Sorry about that.

    I'm about to setup a test render and see if Daz Studio lets me save.

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