Updating Genesis 2

petes images

Having recently updated my comp. New one actually i seem to be updating Genesis 2 an awful lot, also Secret Garden shaded haven? will it update or what?

 

chris-2599934

Huh?

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chris-2599934 said:

Huh?

is the question to difficult? we are not all comp. boffins

PerttiA

The question does not make sense, irrespective of being a boffin or not.

WendyLuvsCatz

I think the OP means it keeps recurring in DIM update, I have another product that does that too 

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WendyLuvsCatz said:

I think the OP means it keeps recurring in DIM update, I have another product that does that too 

thanks that is the problem

 

fixmypcmike

If you go to Product Library ( https://www.daz3d.com/downloader/customer/files ) for the products that keep showing as needing update, do you see duplicate downloads?  If they don't configure it right, the old download and the update both appear and DIM keeps getting the wrong one.  You'll need to submit a ticket so they fix it.

petes images

Fixmypcmike said:

If you go to Product Library ( https://www.daz3d.com/downloader/customer/files ) for the products that keep showing as needing update, do you see duplicate downloads?  If they don't configure it right, the old download and the update both appear and DIM keeps getting the wrong one.  You'll need to submit a ticket so they fix it.

thanks