Monitor Problem
Prince Wao
Posts: 373
I'm taking a chance asking this question here as it's not a Daz issue. I've recently bought a new PC and monitor, but haven't yet gotten around to setting up DS on it, in part because I have a monitor problem which may turn out ot be a graphics card issue. I've scoured a gazillion forums online for the fix of a filmy monitor - variously referred to on forums as hazy or blurry screen, but it looks as if there's a protective film over the screen. I've tried all of the fixes suggested that I've found, but nothing works, then yesterday I found a years old post which was the only one to relate the problem to the graphics card. I alas didn't make a note of the site and now can't re-find it, but the guy said it's long been a problem with Nvidia cards which have a part-line of code missing. He gave the fix for it, but it was extrmely long and complex and as it was the early hours of the morning I wasn't going to start trying to fathom it. So I'm asking here if anyone has had a filmy/hazy/blurry monitor problem which was down to the graphics card and not a cable issue or monitor problem per se.
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Comments
Have you tried the monitor on another computer?
Have you tried an other monitor on your computer?
Are you using the native/default resolution for your monitor?
Have you downloaded the latest GPU drivers from Nvidia site? (no, do not let windows handle it)
Update. This is the link I found, but I uspect it's out of date re newer cards and drivers:
https://rhymeswithtoaster.com/2013/12/22/how-to-fix-nvidia-blurry-or-fuzzy-screen-or-text-caused-by-driver-installation/
What do you mean by filmy? Are you sure there isn't a layer of protective film over the display which should be removed before use?
Have you tried the monitor on another computer?
Have you tried an other monitor on your computer?
Are you using the native/default resolution for your monitor?
Have you downloaded the latest GPU drivers from Nvidia site? (no, do not let windows handle it)
My old PC is 14 years old and among other problems it tends to cut out after only being on a few seconds so I'm unable to try the new monitor with it. There's also cable incompatibility as the old PC doesn't have an HDMI port and the DVI isn't the same.
I have tried the old monitor with the new PC, but again there's cable incompatibility and whatever variation I've tried I get a 'check analogue connection' message.
The monitor resolution is the default and I have the latest drivers.
What is odd is that the monitor arrived with the incorrect DVI plugs and using them I only got a blank screen. I then tried the DVI to HDMI cable supplied with the PC and with either the DVI in the PC and the HDMI in the monitor or vice versa I get a 'no signal message'. And HDMI to HDMI cable was also supplied with the PC and I initially had the same problem, so I contacted the supplier (PC Specialist UK) as with the cables which came with the monitor looking non-native to the monitor, one cable being the wrong one anyway, I queried whether I'd been sent a faulty monitor which had already been supplied to another customer who returned it. It took days before I received a reply, but in the meantime I got it to work with the HDMI to HDMI cable. I've retried the DVI to HDMI and some of my own cables, but only the HDMI to HDMI works. Th graphics card is a '6GB NVIDIA GEFORCE GTX 1660 SUPER - HDMI, DP - GeForce GTX VR Ready' and should work with either HDMI or a DVI-D dual link cables, but only the HDMI works. I've tired all suggestions I've found on the web, but so many seem best guesses and nothing has worked. Which is why I wondered about the possibility of a missing bit of code re the graphics card being the issue.
Be aware that some DVI connectors are analog (talk to old VGA monitors) and some are digital (see left attachment). HDMI (and DisplayPort) can't talk to analog. A DVI to HDMI adaptor should not be able to connect to an analog DVI cable, but I've seen some funky things in my time. You might look at your input selector on your monitor. It could be set to analog, which would make sense if it was connected to a 14-year-old computer. Either change it to digital or auto-select. You'll have to consult the manual for your monitor on how to navigate the on-screen menu system (if it has one). Your video card does not have analog out, which means that of your old monitor does not have a digital input they are not going to be able to talk to each-other.
Question: How many inputs does your old monitor have? If it has only one, and that input has fifteen holes in blue plastic in a tight D-shaped plug (see right attachment) then your old monitor will not talk to your new video card as it's VGA only.
One test you can do on your new monitor is to use the HDMI cable and see if you can plug it into a game console, DVD/Blu-Ray player, or cable TV box, or anything else with an HDMI output and see if it works.
You might want to check the brightness and contrast settings on the new monitor. Put both at 50% and see what happens. If the brightness is at very high and the contrast is very low you could get all your colors blown out.
Don't use DVI if you can avoid it. That standard is a mess. HDMI or dp is what you want.
First the monitor should have its own controls. Use them to get into the settings and find if there is a reset to defaulr ot factory settings or the like. That will get you back to the baseline.
If the issue remains there are a bunch of things to examine.
1) Does the monitor have more than one mode? Some monitors have modes for different types of content or the like. Make sure it isn't set for something like a dark room when you're in a bright room.
2) Make sure the monitor doesn't have a privacy filter. If it does that can have that effect. If it does you may want toreturn it.
3) Try turning up the brightness or the contrast until you get an acceptable image. Monitors aren't always perfect out of the box.
4) if none of that helps (or if all of that is ok and the problem only appears when the computer is on) then get DDU, display driver uninstall, and the laster driver directly from Nvidia's site. Follow DDU's instructions for doing a clean uninstall and then install the driver.
Thanks for your reply, but I've already established it's not a cable problem. I have 3 HDMI to HDMI cables and all work with everything I have with HDMI ports. It's the only cable type which works with the new PC and monitor. Both PC and monitor have DVI-D dual and HDMI ports which which are in the graphics card (below the PC ports) and the graphics card should work with either, yet it only works with the HDMI. The hazy/blurry/filmy image on the monitor doesn't appear to be anything to do with either PC or monitor settings, but as I can't connect my old monitor to the new PC or new monitor to the old PC I can't be 100% sure it's not a PC problem.
The new monitor is an Iyama ProLite X2481HS which has HDMI and DVI-D dual ports, plus a VGA port which being analogue is irrelevant re the PC. But a key reason I feel I may have been sent a faulty returned monitor (besides having had online companies previously send me returned crap before) is that it came with a DVI-I single link cable which besides being obviously the incorrect cable is also white when all else is black and thus it doesn't look as if it belongs with the monitor. There's also a sound cable with jacks either end and they're also a different colour, so the whole package looks like what one would expect when buying second-hand gear from eBay.
I think I'm going to have to return the monitor to the supplier, but it's a process/hassle I dread as there's no guarantee it's not a problem with the PC itself or its graphics card. Or if the issue is a missing line of code for the card as suggested in the link I pasted above then I'll still have the same problem with a new monitor! Though this time around I'll avoid Iyama as the rear of the monitor is a ludicrously bad design! The monitor controls are on the rear which seems daft in itself as one can only use them blind, but all of the ports and the mains socket are in a dip in the chasis with the lower upward lip so close to the ports that one has to bend the cables in order to get the plugs in!
As said, online most people with the same problem refer to hazy or blurry screens. Basically the image looks washed out, the colours non-rich. My very first thought was that there was a protective film over the display, but sadly there isn't and thus it's not a simple fix!
It is definitively not a bad line of code. If that was an issue everyone would have the issue as everyone uses the same driver.
If the controls are on the back that in itself is enough to return if IMO. There are lots of name brand monitors at good prices. There is no need to go off off off brand.
Update! I've solved the problem, but I've no idea how!! Thanks to the 3 respondents on this post as without them making me engage my brain I'd not have tried anything new today. Why I'd never thought of it before is a baffler, but I realised I could connect my laptop to the new monitor via HDMI to DVI and the image on the monitor was perfect. So I tried the same cable for the new PC and again the image was suddenly perfect. What baffles me is that I've tried that combination at least 4 times before as well as the reverse (DVI to HDMI on the monitor) and I either got nothing or a 'no signal' message. I now have the joy - and hopefully not stress - of getting Daz Studio up on the new PC!
Interesting. I know that DisplayPort to DVI only works one way (DVI on the computer side of things), I haven't heard of HDMI being side-sensitive. I'm glad you got it working.