DIM crashes whenever I try to install content.

Chakradude

Recently I have found that every time I try to install a new item I bought for daz studio the DIM crashes. I tried using daz central which I never use and it crashed as well. The crash left me with a link to daz to report the bug but the link could not find a page. however I did get a little crash log I think:

 

DAZ3DIM.exe caused ACCESS_VIOLATION in module "C:\Program Files\DAZ 3D\DAZ3DIM1\QtCore4.dll" at 0033:000000005A7B3A76, QIODevice::isOpen()+6 byte(s)

 

The thing is I don't think its Daz that is the problem at least not directly. I also noticed that I can no longer save files on my c drive as it says I do not have permission. Arrg. As a mac user I would know where to begin to look for a solution to that but on a PC I really don't have a clue. Also I cant think of what could have suddenly caused this blockage.

 

As you might imagine, any help would be so greatfully appreciated!

 

Chakradude

Richard Haseltine

If you try opening the folders on C: do you get asked if you want to grant yourself access?

Chakradude

Thanks Richard. Of course now that I check again, none of that is happening; I can open folders, save files, save renders, and save games, most of which were giving me errors and disallowing  (not sure if I tried opening folders before actually) what still happens is an instant crash when I try to download content in the DIM.

 

DAZ3DIM.exe caused ACCESS_VIOLATION in module "C:\Program Files\DAZ 3D\DAZ3DIM1\QtCore4.dll" at 0033:0000000058ED3A76, QIODevice::isOpen()+6 byte(s)

 

 

Any ideas what would cause an access violation?

 

Thanks

Richard Haseltine

Not really, though it does look like it might be a file/folder access issue

Chakradude

I thought I was on to something here:

 

https://silicophilic.com/exception-access-violation-in-windows-10-how-to-fix/?unapproved=5154&moderation-hash=1045755ce7a2141b2317fbb217f98e6e#comment-5154

 

Its telling you toTurn Off Data Execution Prevention For That App which sounds good to me only when I tried to do it I got an error stating that  you cannot turn off DEP for a 64 bit program. 

Chakradude

Its getting depressing to buy cool stuff and not be able to install and use it.

Chakradude

I finally decided to try turning off all DEP thru the command line. before that I made a restore point. unfortunately, with the Dep disabled  it made absolutely no difference with the Dim it crashes with the same error. So I seemed to have ruled that out at least.

 

Chakradude

Well its been a long road but I finally thought to check and found that my download and install locations had been reset to my C drive and not my D drive where I have been keeping content. so that solved my immidiate issue of being able to download files without crashing. 

it also looks like windows 10 security has a controlled folder access feature that was preventing daz from making changes to specific files. I had to turn it off as there seems to be no way to give a specific software like DS an exception. 

 

I hope this helps someone who finds themselves in a similar situation.

IceDragonArt

Chakradude said:

Well its been a long road but I finally thought to check and found that my download and install locations had been reset to my C drive and not my D drive where I have been keeping content. so that solved my immidiate issue of being able to download files without crashing. 

it also looks like windows 10 security has a controlled folder access feature that was preventing daz from making changes to specific files. I had to turn it off as there seems to be no way to give a specific software like DS an exception. 

 

I hope this helps someone who finds themselves in a similar situation.

This may be my problem as well.  Where do I find the controlled access feature?