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DIM not showing anything to download

jedijuddjedijudd Posts: 606
in Technical Help (nuts n bolts)

I just made a lot of purchases the last couple of days but Dim is not showing anything to download

Comments

  • alecsmorrisalecsmorris Posts: 0

    Mine is empty also

  • Richard HaseltineRichard Haseltine Posts: 100,777

    Please post a screen shot of the Ready to Download tab, and of the Download Filters page in preferences.

  • jjoynerjjoyner Posts: 616

    Looks like a DAZ3D.com system problem.  DazCentral isn't loading any purchased content either.

  • jedijuddjedijudd Posts: 606

    Here is the screenshots

    Screenshot (1).png
    1920 x 1080 - 2M
    Screenshot (2).png
    1920 x 1080 - 2M
  • GeisthanderGeisthander Posts: 10

    Having the same issue here.  Tried a reinstall but it didn't help.  Can still work it manually, but it's terribly convenient to just download stuff.

    Untitled.png
    659 x 739 - 42K
  • namffuaknamffuak Posts: 4,144

    Something broke at the server side -- my log entry:

    2020-08-20 18:24:19.722     Json Parser (1,1): Syntax error - expected '{' or '['
    2020-08-20 18:24:19.722 Unable to parse purchased products
    2020-08-20 18:24:19.754 Current Account: Account
    2020-08-20 18:25:14.273 Installed Packages: 1081 : 158.8 GB
    2020-08-20 18:25:15.023     Json Parser (1,1): Syntax error - expected '{' or '['
    2020-08-20 18:25:15.023 Unable to parse purchased products
    2020-08-20 18:25:15.023 Invalid JSON formatting while processing purchased items.

     

  • TomDowdTomDowd Posts: 198

    Same problem here.

    TD

  • DoctorJellybeanDoctorJellybean Posts: 8,463

    I think it's working again.

  • DoctorJellybeanDoctorJellybean Posts: 8,463
    edited August 2020

    https://www.daz3d.com/forums/discussion/comment/5935356/#Comment_5935356

    Post edited by DoctorJellybean on
  • TomDowdTomDowd Posts: 198

    Fixed here, with a DIM update.

    TD

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