Studi not detecting items installed with DIM
dragotx
Posts: 1,135
I have just done a full clean install of my OS and studio, but Studio is not showing multiple items installed by DIM. Reinstalling them through DIM does not help, neither does a full database reset. does anyone know how to fix this? I prefer not to use connect at all. Additionally, there ar multiple items that are showing an error icon on their entry and do not even have the option of installing hrough connect.
Capture.JPG
855 x 822 - 127K
Daz 3D is part of 
Connect
DAZ Productions, Inc.
224 S 200 W, Suite #250
Salt Lake City, UT 84101
Licensing Agreement | Terms of Service | Privacy Policy | EULA
© 2024 Daz Productions Inc. All Rights Reserved.
Comments
I have just done a full clean install of my OS and studio, but Studio is not showing multiple items installed by DIM. Reinstalling them through DIM does not help, and a full database reset just made things worse. Does anyone know how to fix this? I prefer not to use connect at all if possible. Additionally, there are multiple items that are showing an error icon on their entry and do not even have the option of installing through connect, any ideas on how to fix that?
Have you shown Daz Studio where to find those installed items (making sure that the place they are installed at is listed under Content Library Directories)?
yeah, that was the first thing I checked, Everything from DIM is installed in one library, it's totally random what Studio will and will not see. But it was all installed through DIM to the same library, and Studio and DIM are both pointed to the same place for the library and the CMS database
I'm pretty sure that everything you can't find under Smart Content can be found in Content Library.
The entry for it in products in content library also says it's not installed. If I drill down into the actual library directory, the files are there, which I expected since it was installed by DIM. The problem is Studio will not register that the products are installed, and thus smart content will not work. For me, Smart Content is one of the biggest advantages of buying through the Daz Storefront, and I need to get it back working for all of the content it is available for.
Strange, I've never seen a product installed by DIM not showing up in Content Library. Manually installed or non DAZ products also show up in Content Library which means that anything installed there anyhow should show up. Smart Content however is a different story in that respect.
I've seen it happen occasionally, but never more than one or two at a time, and uninstall/reinstalling them through DIM has always fixed them in the past. This time it's a couple hundred items, and reinstalling them isn't helping.
Did you delete the database folder when you did the reinstall?
Merged threads, please don't double-post
For smart content to find stuff it has to be installed through DIM or Daz central so the database knows where it is. I'm pretty sure that installing a new instance of DS does not reuse an existing database so that is likely part of your issue, along with things like existing manifest files etc.
To do a full wipe and reinstall you really have to get rid of everything.
I did a full wipe on the entire drive, reloaded the OS, then installed a clean OS and Clean Studio. There has not been a Studio reinstall after that, this is the only Studio installation on this current build. No pre-existing database or manifest files were used, everything was downloaded and installed new
Did you try manually re-importing all metadata? I've been having to do that every time I install something through DIM. DIM has been giving me grief for the past two releases.
Hmm, I just noticed that I'm having the same issue with one of my purchases ("Nerdy Guy Hair for G3M"); it shows up in Smart Content, but it has that notepad icon in the top right (like in your pics) and says it isn't installed. And re-importing metadata doesn't solve the problem for me either. Pretty annoying...
yeah, it's rather irksome. And in my case, it includes most of the primary g8 morphs.
The "notepad icon" indicates user data, in theory, as opposed to "vendor data" from the Daz (or other) metadata.
Any idea why this would be happening when a product is installed from scratch via DIM? I never customize metadata, so I'm not sure where the "user data" is coming from.
Completely clean, no old (or rstored back-up) database or user data?
I did add a library for the directory that I install 3rd party content into, but there is no database or anything like that in it, it's just the assets manually installed from the other storefronts. For the actual daz library set up for DIM, it was a brand new empty directory when I had DIM install everything into it.
Content wouldn't be an issue, metadata might be.
yeah, but there was no metadata at all on the system until DIM installed the assets, so there wasn't anything to mess with it. It really sounds to me like there's something wrong with the database
Just casting a fresh eye over this - in your first post your screenshot shows you have the "Available" tab selected in your Smart Content, not the "Installed" one. What do you see if you select "Installed"?
In installed I see most of my purchased assets, they installed fine, and everything I've tested that shows up is functioning normally. It appears to just be the smart content entries for a bunch of random items that didn't activate correctly
Ooooooh. It looks like there was some major OneDrive tomfoolery on that machine when I reloaded the OS, it decided to move all of the user document folders up into the cloud, and that included the CMS database directory. I'm going to delete the database directory completely and try rebuilding it in a new location to see if that helps.
*Update: Nope, that didn't help
I have the same issue, and it's very intermittent. Smart Content will randomly stop recognizing DIM-installed content, and though the problem eventually resolves itself, I haven't found a way to fix it.
That would be great, thanks!
Sorry to be the bearer of bad news but after 11 days with no activity on my ticket at all I gave up and nuked the Studio install completely and reloaded. Once it finished everything, there were still around 40 items that had been installed but Smart Content would not recognize, so I bit the bullet and installed those items with Connect. Ticket is at 15 days now, still with 0 activity on it.