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Latest version of DAZ washes all my figures from the library

iSeeThisiSeeThis Posts: 552
edited December 1969 in New Users

All are gone except a gorilla. Well, I don't use it much. Any suggestion? Thanx in advance!

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Comments

  • jestmartjestmart Posts: 4,449
    edited December 1969

    Reset the database and re-import metadata, or stop using the stupid Smart Content tab and use the Content Library tab instead.

  • Richard HaseltineRichard Haseltine Posts: 102,718
    edited December 1969

    If you installed the PostgreSQL package did you also install the Valentina to PostgreSQL migration tool (which converts your old CMS database, as long as it isn't corrupt). If you did and still don't have Smart Content did you have any customisations in your Smart Content or Categories? If not simply reimport the metadata - Content Library pane option menu, Content DB Maintenance, select the reimport Metadata option and Accept through the dialogues. if you ddi have customisations (that you want to keep) uninstall postgreSQL, with DS closed, then launch DS and from the Content Library pane's option menu select Content DB Maintenance, check Export User Data and Accept; then reinstall PostgreSQL and reimport the metadata, including the User data option.

    https://helpdaz.zendesk.com/entries/41561240-Installing-PostgreSQL-for-DAZ-Studio-and-Smart-Content-Issues

  • iSeeThisiSeeThis Posts: 552
    edited December 1969

    Haha, at least there is a smart way to fix this stupid tab. Thanks both of you guys. I thought I had to reinstall everything again. That's a horrible nightmare cuz I've never succeeded to download any items in one try. Hard to believe that the most successful user-3D-software in the world is the most download-failure thing.

  • JaderailJaderail Posts: 0
    edited December 1969

    Download issues with DIM have been noted and DAZ 3D is addressing them at this time. They can only address issues they can reproduce on there systems, so users that have problems should send a Report (Support ticket) with your information so those at DAZ 3D have a better idea of which systems and configurations to test so the errors can be fixed. I personally rarely have issues and when I do it is often more a Net issue, connectivity from me through the WWW to the site, than DIM or DAZ 3D having the problem. But I do have problems some rare times.

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