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DAZ Studio Won't Launch

ThyranqThyranq Posts: 584
edited May 2020 in Technical Help (nuts n bolts)

[DAZ Studio Won't Launch] When I double click on the icon, it looks like everything is going ok, but then it doesn't come up on the screen. I get an icon in my Windows Tray that DAZ is open, but when I click on that, nothing happens. If I Alt+Tab, DAZ Studio is there, but it's a minimized little white block that only displays the title, then the minimize, maximize, and close icons.

If I go into Alt+Ctrl+Del it's running, but it's using 0% CPU.

I ran into the problem, figured something hiccupped from the last thing I was at, so I restarted the computer, that had no effect. I reinstalled DAZ Studio - no effect. Checked my drivers, they're up to date.

 

The Log File reports this:

 

...
2020-05-17 19:39:15.687 Iray [INFO] - IRAY:RENDER ::   1.0   IRAY   rend progr: Received update to 03297 iterations after 1.400s.
2020-05-17 19:39:15.905 Iray [INFO] - IRAY:RENDER ::   1.0   IRAY   rend progr: Received update to 03891 iterations after 1.617s.
2020-05-17 19:39:16.086 Iray [INFO] - IRAY:RENDER ::   1.8   IRAY   rend info : CPU: Allocated 41.430 KiB for frame buffer
2020-05-17 19:39:16.090 Iray [INFO] - IRAY:RENDER ::   1.10  IRAY   rend info : CUDA device 0 (GeForce GTX 1060 3GB): Allocated 267.445 KiB for frame buffer
2020-05-17 19:39:16.090 Iray [INFO] - IRAY:RENDER ::   1.0   IRAY   rend progr: Received update to 04469 iterations after 1.799s.
2020-05-17 19:39:16.227 Iray [INFO] - IRAY:RENDER ::   1.0   IRAY   rend progr: Received update to 05000 iterations after 1.939s.
2020-05-17 19:39:16.227 Iray [INFO] - IRAY:RENDER ::   1.0   IRAY   rend progr: Maximum number of samples reached.
2020-05-17 19:40:19.075 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): peer performed orderly shutdown errno=0
2020-05-17 19:41:36.158 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): peer performed orderly shutdown errno=0
2020-05-17 19:43:17.248 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): recv failed errno=10054
2020-05-17 19:45:15.830 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): recv failed errno=10054

 

Which I have no idea what it means. Anybody have any ideas what's going on and/or how to fix it? Any help is greatly appreciated! Thanks!

Post edited by Richard Haseltine on

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,781

    Is that the end of the log? It's most, but not usually all, of the end of an Iray render followed by a couple of database messages - you should have a Daz Studio Exited from the end of the last session if DS closed properly, and if it had begun to start it should have at least some entries for that.

  • ThyranqThyranq Posts: 584

    That particular log file, yes, it was the end of it.

     

    I tried to open it again and checked the log file, this time it has that at the end:

     

    2020-05-17 23:27:19.432 Iray [INFO] - IRAY:RENDER ::   1.0   IRAY   rend progr: Received update to 03755 iterations after 1.512s.

    2020-05-17 23:27:19.620 Iray [INFO] - IRAY:RENDER ::   1.13  IRAY   rend info : CPU: Allocated 41.039 KiB for frame buffer

    2020-05-17 23:27:19.620 Iray [INFO] - IRAY:RENDER ::   1.10  IRAY   rend info : CUDA device 0 (GeForce GTX 1060 3GB): Allocated 267.836 KiB for frame buffer

    2020-05-17 23:27:19.626 Iray [INFO] - IRAY:RENDER ::   1.0   IRAY   rend progr: Received update to 04345 iterations after 1.700s.

    2020-05-17 23:27:19.790 Iray [INFO] - IRAY:RENDER ::   1.0   IRAY   rend progr: Received update to 04939 iterations after 1.870s.

    2020-05-17 23:27:19.798 Iray [INFO] - IRAY:RENDER ::   1.0   IRAY   rend progr: Received update to 05000 iterations after 1.877s.

    2020-05-17 23:27:19.798 Iray [INFO] - IRAY:RENDER ::   1.0   IRAY   rend progr: Maximum number of samples reached.

    2020-05-17 23:27:26.622 WARNING: Object::disconnect: Unexpected null parameter

    2020-05-17 23:27:26.625 WARNING: QCoreApplication::postEvent: Unexpected null receiver

    2020-05-17 23:27:26.626 Iray [INFO] - IRAY:RENDER ::   1.0   IRAY   rend info : Device statistics:

    2020-05-17 23:27:26.626 Iray [INFO] - IRAY:RENDER ::   1.0   IRAY   rend info : CUDA device 0 (GeForce GTX 1060 3GB): 5000 iterations, 0.279s init, 1.619s render

    2020-05-17 23:27:26.626 Iray [INFO] - IRAY:RENDER ::   1.0   IRAY   rend info : CPU: 5000 iterations, 0.078s init, 1.797s render

    2020-05-17 23:27:26.747 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Tcp shutdown called on a Tcp connection without a shutdown

    2020-05-17 23:27:27.418 Iray [INFO] - IRT:RENDER ::   1.1   IRT    rend info : Shutting down irt render plugin.

    2020-05-17 23:27:27.598 *** Scene Cleared ***

    2020-05-17 23:27:27.699 DEBUG: End DAZ Studio to Hexagon Bridge log...

    2020-05-17 23:27:27.800 --------------- DAZ Studio 4.12.1.117 exited ------------------

    2020-05-17 23:27:27.800 ~

     

     

    The only other "warnings" I can see in there are these:

     

    "2020-05-17 23:27:14.765 WARNING: 3DConnexion Plug-in Error: Could not create Device, CoCreateInstance failed
    2020-05-17 23:27:14.766 3D mouse support library could not be loaded.
    2020-05-17 23:27:14.766 Creating Main Window...
    2020-05-17 23:27:14.767 Creating Viewport Manager...
    2020-05-17 23:27:14.814 Successfully created OpenGL viewport for Viewport1.
    2020-05-17 23:27:14.918 Successfully created OpenGL viewport for Viewport2.
    2020-05-17 23:27:14.983 Successfully created OpenGL viewport for Viewport3.
    2020-05-17 23:27:15.987 Successfully created OpenGL viewport for Viewport4.
    2020-05-17 23:27:16.078 Creating Action Manager...
    2020-05-17 23:27:16.089 Creating Pane Manager...
    2020-05-17 23:27:16.224 Successfully created OpenGL viewport for AuxViewportView.
    2020-05-17 23:27:17.073 Updated metadata for 0 of 1 items.
    2020-05-17 23:27:17.089 WARNING: QFile::flush: No file engine. Is IODevice open?
    2020-05-17 23:27:17.166 WARNING: QLayout::addChildLayout: layout "" already has a parent
    2020-05-17 23:27:17.166 WARNING: QLayout::addChildLayout: layout "" already has a parent
    2020-05-17 23:27:17.174 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): peer performed orderly shutdown errno=0
    2020-05-17 23:27:17.269 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(660): sync completed successfully, 1 items succeeded, 0 items failed."

     

    And this one:

     

    "

    2020-05-17 23:27:14.337 Iray [INFO] - API:MISC ::   0.0   API    misc info : Iray RTX 2020.0.1, build 327300.3640, 30 Mar 2020, nt-x86-64

    2020-05-17 23:27:14.337 WARNING: ..\..\..\..\..\src\pluginsource\DzIrayRender\dzneuraymgr.cpp(474): Could not add path: "C:/Users/miket/AppData/Roaming/DAZ 3D/Studio4/shaders/iray". Due to unknown error -2

    2020-05-17 23:27:14.341 WARNING: ..\..\..\..\..\src\pluginsource\DzIrayRender\dzneuraymgr.cpp(474): Could not add path: "C:/Users/miket/AppData/Roaming/DAZ 3D/Studio4/temp/shaders/iray". Due to unknown error -2

    2020-05-17 23:27:14.350 Iray [INFO] - GPU:RENDER ::   0.0   GPU    rend info : Found 1 GPU with vendor's API.

    2020-05-17 23:27:14.360 Iray [INFO] - CUDA:RENDER ::   0.0   CUDA   rend info : Found 1 CUDA device.

    2020-05-17 23:27:14.360 NVIDIA Iray Rendering Configuration:

    2020-05-17 23:27:14.360 CPU Fallback: enabled

    2020-05-17 23:27:14.364 GPU Detection: enabled

    2020-05-17 23:27:14.364 GPU Driver Version Check: enabled

    2020-05-17 23:27:14.364 Loading NVIDIA Iray Plugins...

    2020-05-17 23:27:14.366 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "D:\Program Files\DAZ 3D\DAZStudio4\libs\iray\axf_importer.dll".

    2020-05-17 23:27:14.367 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "D:\Program Files\DAZ 3D\DAZStudio4\libs\iray\blend_render.dll"."

     

     

    I left a bit before and after each one, just for context, as I'm sure you've seen way more of these log files than I have. 

    It's almost as if there's a render stuck in there somewhere that it can't pull out or cancel. 

    I had a scene set up that I was doing a test-render on. I switched the viewport to Iray, ate supper, then came back and it was like this.

  • ThyranqThyranq Posts: 584

    I submitted a request with technical support, but I haven't seen any response that I've submitted it - don't you usually get an e-mail that you put in a ticket, or is that just after someone has received it? Checked the helpdest for my tickets, and I don't see it on there either, but again, I'm not sure if that's just something that maybe opens once someone actually OPENS the ticket.

  • barbultbarbult Posts: 24,240
    No. You should get an email thanking you for contacting them right away. It should also appear in your activities right away. Maybe it didn't really get submitted. Or maybe something is slower than normal on their end. People have been complaining about not getting the email with their purchased gift card code.
  • raydrayd Posts: 0

    I was having all sorts of problems with opening daz studio and there being a notification and I couldn't see it. Then I realized I hadn't looked over at my Huion monitor that I use for graphics. It was sitting over there for some reason instead of my main monitor. Perhaps check all available monitors make sure they're not popping up on one of the alternates to the main screens!

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