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DAZ3D gets error prompt to close when I lose internet connection.

AnonTurtleAnonTurtle Posts: 31
edited April 2020 in Technical Help (nuts n bolts)

Hello, everytime I lose internet; either abruptly like a few second disconnect and it reconnects again or if my computer goes to sleep which makes it lose internet connection and then I wake it up from sleep.

I will get the Daz Studio has encounted a fatal error and must close. With Exception Reason: DAZStudio.exe caused UNKNOWN_ERROR in module "C:\Windows\System32\KERNELBASE.dll" at 0033:000000005707A799, RaiseException()+105 byte(s).

I can still use Daz Studio to save it but the pop-up window is always there. And will close Daz Studio when I click Close on the pop-up window. How do I fix this?

Post edited by AnonTurtle on

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,794

    Is DS actually working on line at the time?

  • AnonTurtleAnonTurtle Posts: 31
    Richard Haseltine said:

    Is DS actually working on line at the time?

    Yes, the smart contents and everything is working.

  • barbultbarbult Posts: 24,240

    I think Richard is asking if you are logged in from inside Daz Studio. Smart Content still works when you are logged out, but you cannot install new content from inside Daz Studio (using Daz Connect) if you are not logged in from inside Daz Studio. 

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