Missing files in Belle 6 and Cormac HD

I purchased Belle 6 and Jennie HD for Belle 6. The Belle 6 character works fine but when I attempt to load the Jennie HD character I receive the following message:

file not found

data/daz 3d/genesis 2/female/morphs/daz 3d/evolution head/phmeyescorneabulge.dsf

The product page doesn't say that it needs anything other than Genesis 2 or the Belle 6 character.

I've looked for a product in the Daz store and found a Genesis Evolution Head Morph product but not one for Genesis 2.

If I click OK the character loads, no doubt minus the one property.

A similar problem occurs when I load the Cormac character that I purchased as part of the Elios 8 Pro Bundle except the file is different:

data/daz 3d/genesis 8/male/morphs/daz 3d/landon 8/fhmlandon8.dsf

Again the product page doesn't say that anything other than Elios 8 is required.

It is possible that this was unintentional on the part of the content creators or perhaps the store listing is missing a required product. Either way it is a tad frustrating!

Does anyone know if there is/was a Genesis 2 Evolution Head Morph set? I can't seem to find it in the store.

 

Comments

  • MelanieLMelanieL Posts: 7,379

    This is the morph product for G2F with the cornea bulge morph: https://www.daz3d.com/genesis-2-female-head-morphs

    Are the messages just something you found in the log file, or in a popup?
    If they are only in the log file, then the characters should still load and be useable, just not exactly identical to the product page.

    You could raise a help ticket about this, if you want.

  • MelanieL said:

    This is the morph product for G2F with the cornea bulge morph: https://www.daz3d.com/genesis-2-female-head-morphs

    Are the messages just something you found in the log file, or in a popup?
    If they are only in the log file, then the characters should still load and be useable, just not exactly identical to the product page.

    You could raise a help ticket about this, if you want.

    Thank you!

    It is a pop up but it continue to load the characters. They're probably small details but I'd like to get the required items anyway.

  • MelanieLMelanieL Posts: 7,379
    edited April 2020

    If you use G2F often then the morphs (there are body morphs too) are useful to have.

    I seem to remember something in the forum about Cormac when he was released - I wonder if he was going to be part of the Landon bundle but ended up in the Elios one? Can't remember exactly now. That may explain why he's looking for Landon's head morph.

    If I have time later, I'll load him and see what the difference is with/without Landon and post the result here.

    Post edited by MelanieL on
  • MelanieLMelanieL Posts: 7,379

    I just loaded Cormac HD and discovered that he does not use Landon morphs at all! There seems to be a stray reference to Landon in one of the files, but it does not actually do anything. Here are the morphs actually loaded as part of Cormac.

    Cormac HD Parameters.jpg
    875 x 552 - 76K
  • Thank you so much for your time. It is greatly appreciated.

  • UHFUHF Posts: 512

    ...and 2 months later, it appears the plan is to let the error keep happening?

  • UHF said:

    ...and 2 months later, it appears the plan is to let the error keep happening?

    2 months?

    Try more like a year for cormac and about 5 1/2 for jennie.

     

     

     

     

     

     

  • RedzRedz Posts: 1,459

    Guys, sorry but I can't fix something I don't know about. I am many things but I am not psychic. Did anyone submit a support ticket to Daz about the errors? That is the best thing to do, rather than post in the forum and hope someone will see it. 
    I'll upload a fix for Cormac now. In the meantime, it's a simple file reference error. The character doesn't require Landon 8 to work correctly, only Elios 8. 

  • UHFUHF Posts: 512

    Apologies.

  • hookflashhookflash Posts: 169
    Redz said:

    Guys, sorry but I can't fix something I don't know about. I am many things but I am not psychic. Did anyone submit a support ticket to Daz about the errors? That is the best thing to do, rather than post in the forum and hope someone will see it. 
    I'll upload a fix for Cormac now. In the meantime, it's a simple file reference error. The character doesn't require Landon 8 to work correctly, only Elios 8. 

    Hey Redz, any word on a fix for Cormac? I'm still getting the error popup (just purchase Cormac today, and installed via DIM). I know it doesn't really matter, it's just... mildly annoying, I guess;-)

  • RedzRedz Posts: 1,459
    hookflash said:
    Redz said:

    Guys, sorry but I can't fix something I don't know about. I am many things but I am not psychic. Did anyone submit a support ticket to Daz about the errors? That is the best thing to do, rather than post in the forum and hope someone will see it. 
    I'll upload a fix for Cormac now. In the meantime, it's a simple file reference error. The character doesn't require Landon 8 to work correctly, only Elios 8. 

    Hey Redz, any word on a fix for Cormac? I'm still getting the error popup (just purchase Cormac today, and installed via DIM). I know it doesn't really matter, it's just... mildly annoying, I guess;-)

    According to my correspondence from Daz, the update went live on June 4th. Not sure why it wouldn't be working now. 

  • NorthOf45NorthOf45 Posts: 5,482

    Looking at the info popup in DIM, it shows a package date of June 04, 2019, which seems to be the original release date, give or take a couple of days. No update has shown in DIM. A manual download shows no files in the package dated after the original release. Sorry to say, but the update has not made its way to the users, yet.

  • I solved the problem by buying Landon 8 Pro Bundle as part of a sale. I wanted the Lycan HD for Landon 8 which is really cool.

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