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I'm Having Issues With CC Zophael Tail

sorakunosorakuno Posts: 69
in Technical Help (nuts n bolts)

Having been looking for a classic devil tail for a while now, I was ezcited to find CC Zophael (just one day after suggesting a demonic tail, funnily enough) So I hopped on it as soon as I saw it in the store today. Now I know it's a brand new release, only a few hours old, so some bugs are to be expected, but if no one tell the creators they may not find out about them, so here I am. 
My issue is two fold (well, 1.5, really) 
First, and most pressing, The pose controls included with the product don't appear in my Parameters tab preventng me from haveing any suggestion of life on the tail without paintsakingly going through the basic pose controls of each and every node. Oddly enough it doesn't seem as though the files are missing, as they show up when the tail is the only thing in the scene. But when I parent it to a figure, they disappear. 
This problem began when I attempted to fix the second problem, which I will get to in a moment, by uninstalling and rinstalling the produch every way I could think of, Connect, DIM, manual installation, even just updating the metadata hoping it would find the missing files. These attapts have failed to remedy either problem. 

Now, on to the second problem. I get a missing file message whenever I try to load the red Zophael textures. Blue and base skin tones work fine though. Depite the error message, the textures do appear to load once the message is dismissed, so it's only a minor annoyance. I had a similar issue with the Count Outfit a while back, and it turned out to be a left over path from develompment, according to the creator. Could be a similar issue or something completely different, but I thought it was worth mentioning. 


I've attatched screenshots to you can see just what I'm talking about.

2020-04-02 (1).png
1920 x 1080 - 529K
2020-04-02 (2).png
1920 x 1080 - 482K
2020-04-02.png
1920 x 1080 - 614K

Comments

  • scorpioscorpio Posts: 8,367

    As its a geograph (at least I think it is) once the tail is fitted to the figure the pose controls are very possibly in the parameters tab for the figure itself.

    As for the error message something QA should have picked up, submit a ticket.

  • sorakunosorakuno Posts: 69
    scorpio said:

    As its a geograph (at least I think it is) once the tail is fitted to the figure the pose controls are very possibly in the parameters tab for the figure itself.

    As for the error message something QA should have picked up, submit a ticket.

    Thanks, thatw where they where. The odd thing is, the very first time I used it (on a figure), they were in the Parameters for  the tail itsef. I guess they got moved whemn I reinstalled.

  • ChangelingChickChangelingChick Posts: 3,147
    sorakuno said:
    scorpio said:

    As its a geograph (at least I think it is) once the tail is fitted to the figure the pose controls are very possibly in the parameters tab for the figure itself.

    As for the error message something QA should have picked up, submit a ticket.

    Thanks, thatw where they where. The odd thing is, the very first time I used it (on a figure), they were in the Parameters for  the tail itsef. I guess they got moved whemn I reinstalled.

    So they are actually in the parameters tab, but because you can control them from the figure, they become hidden on the tail itself. They are there, just shy :D 

    As far as the error goes, which preset is causing that? Please be very specific (especially if there's more than one) :D I'll get it fixed asap. 

  • ChangelingChickChangelingChick Posts: 3,147
    ChangelingChick said:
    sorakuno said:
    scorpio said:

    As its a geograph (at least I think it is) once the tail is fitted to the figure the pose controls are very possibly in the parameters tab for the figure itself.

    As for the error message something QA should have picked up, submit a ticket.

    Thanks, thatw where they where. The odd thing is, the very first time I used it (on a figure), they were in the Parameters for  the tail itsef. I guess they got moved whemn I reinstalled.

    So they are actually in the parameters tab, but because you can control them from the figure, they become hidden on the tail itself. They are there, just shy :D 

    As far as the error goes, which preset is causing that? Please be very specific (especially if there's more than one) :D I'll get it fixed asap. 

    Wanted to clarify-- when the tail is loaded in alone, the parameters will be visible on the tail. When it's loaded conformed to the figure, they'll be hidden (but still there) and controllable from the figure or the tail. 

  • nemesis10nemesis10 Posts: 3,387
    edited April 2020

    The error message that pops up asks for "runtime/textures/cc_resources/cc_avandreal/tail/10_cc_avandreal_tail_cut.png"

    fix.jpeg
    445 x 91 - 11K
    Post edited by nemesis10 on
  • ChangelingChickChangelingChick Posts: 3,147
    nemesis10 said:

    The error message that pops up asks for "runtime/textures/cc_resources/cc_avandreal/tail/10_cc_avandreal_tail_cut.png"

    But what preset or file causes that?

  • nemesis10nemesis10 Posts: 3,387
    ChangelingChick said:
    nemesis10 said:

    The error message that pops up asks for "runtime/textures/cc_resources/cc_avandreal/tail/10_cc_avandreal_tail_cut.png"

    But what preset or file causes that?

    Sorry, it is the loading of the red version of Zopheal.... the blue and human show no error.... 

  • ChangelingChickChangelingChick Posts: 3,147

    Got a fix. I'll try to get it out to y'all soon as possible.

  • nemesis10nemesis10 Posts: 3,387
    ChangelingChick said:

    Got a fix. I'll try to get it out to y'all soon as possible.

    Sorry that I didn't clarify... I was multitasking with dinner.

  • ChangelingChickChangelingChick Posts: 3,147

    The update to fix this should be available for you all now in DIM/store downloads.

  • nemesis10nemesis10 Posts: 3,387

    Thanks as always... 

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