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Having trouble with Faceshop

Lonesome CowboyLonesome Cowboy Posts: 161
edited April 2014 in New Users

i am a DAZ 4.6 user with Faceshop 7 (Upgrade from 6)

I use FS since DAZ 3 and i got some good results, but only in former times.

But in DS 4.X i have great problems:
i am not able to create a face with FS any more. I always get the error-message that the directory couldn't be created because the selected figure has not a valid runtime-folder.
What does that mean and how can i solve this problem ???

I am using Michael 4

See attachment.

When FS breaks after this error-message, the half M4-figure is suddenly invisible.

In the Menue i can save the dots of the face-definition, but where can i load them?

I have payed lot of money and i want a working plugin!

And: the tutorial is for some other versions of FS and is not compatible with the version i have buyed. It is wrong on some parts.

I have sent some mails to pantomat or ablonellc.com, but they don't answer

Can anyone help?

fs_007.png
627 x 491 - 400K
Post edited by frank0314 on

Comments

  • Lonesome CowboyLonesome Cowboy Posts: 161
    edited December 1969

    the photo is not fully correct added (missing ears), but this is maybe ok. Needs postwork

    fs02.png
    1200 x 769 - 524K
  • JaderailJaderail Posts: 0
    edited December 1969

    Did you point Faceshop to the Runtime folder your loading the Figure from? If it is the DAZ Studio folder and a DIM install it is
    C:/Users/Public/Public Documents/My DAZ 3D Library/Runtime
    If your M4 is installed to a different Runtime folder then FaceShop needs pointed to it.

  • Lonesome CowboyLonesome Cowboy Posts: 161
    edited December 1969

    thank you very much.
    hmmm.... it's in the runtime where i installed genesis in earlier times (my library) before i changed it to my daz3d library.
    I have M4 installed on an other device as genesis & co. In the old content/runtime folder from DAZ 3.x.
    Have i to install it twice now for every figure on it's device?

  • JaderailJaderail Posts: 0
    edited December 1969

    All I'm saying is this. FaceShop needs to know which runtime the Figure is in to do its work. So whatever runtime the M4 is loading from needs to be known by it. As in mapped properly in all your paths.

  • Highway HossHighway Hoss Posts: 8
    edited December 1969

    Jaderail said:
    All I'm saying is this. FaceShop needs to know which runtime the Figure is in to do its work. So whatever runtime the M4 is loading from needs to be known by it. As in mapped properly in all your paths.
    OK, I have the same problem; so how do I change Faceshop to point it at the right Runtime?
  • info_b3470fa520info_b3470fa520 Posts: 897
    edited July 2014

    It is actually a non-issue. You would get a faster answer if you contacted FaceShop Tech Support at info(at)abalonellc.com or call 650-302-0894 (8-5 PST). Forum is NOT for tech support!!!

    Post edited by info_b3470fa520 on
  • SertorialSertorial Posts: 962
    edited December 1969

    Catweazle67 said:
    i am a DAZ 4.6 user with Faceshop 7 (Upgrade from 6)

    I use FS since DAZ 3 and i got some good results, but only in former times.

    But in DS 4.X i have great problems:
    i am not able to create a face with FS any more. I always get the error-message that the directory couldn't be created because the selected figure has not a valid runtime-folder.
    What does that mean and how can i solve this problem ???

    I am using Michael 4

    See attachment.

    When FS breaks after this error-message, the half M4-figure is suddenly invisible.

    In the Menue i can save the dots of the face-definition, but where can i load them?

    I have payed lot of money and i want a working plugin!

    And: the tutorial is for some other versions of FS and is not compatible with the version i have buyed. It is wrong on some parts.

    I have sent some mails to pantomat or ablonellc.com, but they don't answer

    Can anyone help?

    by the way, is faceshop any good? It used to be really rubbish

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