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This transaction has been declined.

xskuggan_5508bfad2exskuggan_5508bfad2e Posts: 0
edited December 1969 in New Users

I'm pretty sure I did everything correct, any idea why I'm not able to complete the purchase? :/

Namnlös.png
1916 x 974 - 335K

Comments

  • CyberDogCyberDog Posts: 232
    edited December 1969

    It looks like your bank declined payment.

  • JimmyC_2009JimmyC_2009 Posts: 8,891
    edited December 1969

    Yes, that is what it looks like.

    The only people who can help you with this are Support, Use Help > Contact Us at the top of the forum to reach them.

  • Miss BMiss B Posts: 3,071
    edited December 1969

    I was just going to say it's possible your credit may have expired, and you need to change the expiration date in your saved profile in your account here in the DAZ store.

  • xskuggan_5508bfad2exskuggan_5508bfad2e Posts: 0
    edited December 1969

    Ouch that sucks ._. No chance you will be able to pay with paysafe cards sometime in the future? Otherwise it's game over I guess xD

    Thanks for the help tho!

  • ChoholeChohole Posts: 33,604
    edited April 2014

    Have you sent a ticket to Customer services, to see if they can help you

    This is something that no one on the froum can really help you with. Fill a ticket in here

    https://helpdaz.zendesk.com/requests/new

    Post edited by Chohole on
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