Cloudscape Creator -- all clouds black?

I checked the Commercial section but didn't see a thread for this product.

Does anyone know why Cloudscape Creator would only give me black/gray chiaroscuro clouds, rather than the lovely gradient-covered clouds featured on the product page? No combination of HDRIs, materials, clouds props, light source positioning, opacity settings, and translucence settings changes the appearance of the danged things -- never mind having them work out of the box.

Cloudscape Creator Black.png
1000 x 571 - 1M

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,728

    You are rendering in Iray?

  • hadavarhadavar Posts: 25

    Always.

  • Angela3DAngela3D Posts: 80
    edited May 2020

    Hadavar, did you ever get help with this?  I was having the same issue in one scene I was working on, but not able to duplicate it in a new scene. 

    Post edited by Angela3D on
  • Hello! I have the same problem. Did you find out how to fix this? Thank you!

  • DaventakiDaventaki Posts: 1,624

    Its been a while since I actually used this product but if I remember correctly it seems to happen with a couple of differnet things. Namely HDRI position and position of the camera in relation to the clouds.

  • I fix it by change the shader of cloud object from "DT_Cloud_shader" to Iray Uber.

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