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Install manager crashes on log-in

alekya1707alekya1707 Posts: 1
in Technical Help (nuts n bolts)
This discussion was created from comments split from: A valid PostgreSQL CMS Connection could not be established..

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  • alekya1707alekya1707 Posts: 1

    When I am trying to login to install manager the application is crashing and exiting automatically on clicking login. When I checkin work offline it's fine but I cannot open/click on ready to download tab at all. Any one help me with this, I installed, uninstalled it several times but the same behaviour.

  • Richard HaseltineRichard Haseltine Posts: 100,745

    Split into its own thread as it is about Install Manager, not DS and PostgreSQL.

    What security software are you uisng? What are your system specifications?

  • apdefriez_9cf4dc463dapdefriez_9cf4dc463d Posts: 0

    Same issue here, happens with both install manager and DAZ Studio if I try to login - Microsoft Surface Pro 7, i7 processor and 16G of RAM. No additional security software other than Microsoft suppiled SW and I open Firewall to both apps

  • metalslug667metalslug667 Posts: 4
    edited July 2020

    same for me, nice that this has never been solved after spending a few 100$ on this software []

    Post edited by Richard Haseltine on
  • Richard HaseltineRichard Haseltine Posts: 100,745
    gilberttiefengruber said:

    same for me, nice that this has never been solved after spending a few 100$ on this software []

    But for most people it works. It's possible that there is a bug that shows only in certain situations, but it's also possible that there is some other issue/conflict involved and that the Daz tool is blameless. Wha plaform are you running under? What security software are you using?

  • metalslug667metalslug667 Posts: 4
    edited July 2020

    only windows defender, if you know of any issues with a certain OS just name it. i run a fresh install of the newest windows 10 64bit, login in daz central works, it only fails to download the female genesis 3 model which i bought most of the assets for, thats the other unresolved problem i found on thes forum that 'most people dont have'. and the manual download and install for that package is disabled, great. btw the connect link in studio also crashes it

    Post edited by metalslug667 on
  • fixmypcmikefixmypcmike Posts: 19,583
    gilberttiefengruber said:

    only windows defender, if you know of any issues with a certain OS just name it. i run a fresh install of the newest windows 10 64bit, login in daz central works, it only fails to download the female genesis 3 model which i bought most of the assets for, thats the other unresolved problem i found on thes forum that 'most people dont have'. and the manual download and install for that package is disabled, great. btw the connect link in studio also crashes it

    What makes you say manual download and install is disabled?

    https://www.daz3d.com/downloader/customer/files#prod_21630

  • metalslug667metalslug667 Posts: 4
    edited July 2020

    thats nice, thanks i will try that right now and report if that solves the gen3 female problem. i was referring to this link: https://www.daz3d.com/genesis-3-starter-essentials

    Post edited by metalslug667 on
  • metalslug667metalslug667 Posts: 4

    @Fixmypc thanks, that downloadlink did it. so are there any relevant downsides from running studio in offline mode when content management works in daz central?

  • fixmypcmikefixmypcmike Posts: 19,583
    gilberttiefengruber said:

    @Fixmypc thanks, that downloadlink did it. so are there any relevant downsides from running studio in offline mode when content management works in daz central?

    Not that I know of.  I never log in from within DS.  If you don't use Connect there's no need to.

  • fixmypcmikefixmypcmike Posts: 19,583

    As for OS-related issues, both MacOSX Catalina and recent Windows 10 updates have restricted permissions on files and folders for security, which causes problems for lots of programs.

  • lauraminiel_c2ab5717f9lauraminiel_c2ab5717f9 Posts: 10

    I am having the same problem, same system, new install of windows 10, 16gm ram, i7 processor....

    What do I do, was this resolved? Do I need to go into windows to allow certain folders? I can't even log in, I'd gotten Install Manager after Daz Central kept crashing hoping this was away around it, but I can't even log in.

    I need to do some small animations for a work project and it is important to get this software running. Has anyone been able to fix it or find a workaround?

  • mwasielewski1990mwasielewski1990 Posts: 341

    Same problem here... DIM crashes upon login... any solution yet? A new laptop with Win10/ i7 + RTX3060... I'm using only windows defender.

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